6/10 OK
Katrina, Greenville
Matkusti perheen kanssa
21.4.2025
Asked for 1 complete cleaning for an 8 night stay and housekeeping did nothing but leave 2 towels and a roll of toilet paper and pulled up blankets on bed..didnt ask for any other cleaning to be done since i was staying due to a surgical procedure and thats why i only wanted 1 good cleaning mid way so i came back to a clean room..didnt vacum ,clean or anything, had found a rusty tack in slipper from living room took it to front desk and thats when i requested a full clean and good vacum..nothing done and hotel didnt offer any form of compensation for having a dirty room and no upkeep on the 1 day requested..got excuses about being understaffed, but if i only ask for 1 clean half way thru the stay they should have accommodated us and at least cleaned the room/bathroom..