Hotel Diana Woolloongabba

4.5 star property

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Photo gallery for Hotel Diana Woolloongabba

Reception
Fitness facility
Restaurant
Terrace/patio
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
12 Annerley Rd, Woolloongabba, QLD, 4102
  • Place, Mater Private Hospital Brisbane
    ‪2 min walk‬
  • Place, South Bank Parklands
    ‪9 min walk‬
  • Place, The Gabba
    ‪10 min walk‬
  • Airport, Brisbane, QLD (BNE)
    ‪20 min drive‬

Room options

Deluxe Queen Room

  • Sleeps 2

Accessible Deluxe Room - King or Twin

  • Sleeps 2

Family Suite

  • Sleeps 4

Deluxe Room - Deluxe King or Twin

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

Deluxe Room, 1 Queen and 1 Single

9.4 out of 10
Exceptional
(21 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Wheelchair Accessible, 1 King

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Executive Studio, 1 Queen and 1 Double Sofa Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Family Spa Suite, 1 Queen and 2 Singles

10.0 out of 10
Exceptional
(12 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

One Bedroom Spa Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room

9.0 out of 10
Wonderful
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

One Bedroom Suite With Spa

  • Sleeps 2

Deluxe Queen and Single Room

  • Sleeps 3

Executive Queen Studio

  • Sleeps 3

Similar properties

About this property

Hotel Diana Woolloongabba

Luxury hotel connected to a shopping centre in Brisbane with a restaurant
This hotel features a restaurant, a 24-hour fitness centre and spa services. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Change of towels is available on request
Hotel Diana Woolloongabba offers 67 air-conditioned accommodations with a safe and a hairdryer. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

Children aged under 14 years old are not allowed in the hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Hotel Diana Woolloongabba's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from South Bank Parklands. Free WiFi in public areas, a free manager's reception and a restaurant are available.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served weekends for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by foot from The Gabba and a 3-minute drive from Queen Street Mall
There's a restaurant on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, spa services, and a terrace are also featured at the luxury Hotel Diana Woolloongabba. The hotel can provide concierge services and wedding services.

Smoking is allowed in designated areas at this 4.5-star Brisbane hotel.

The hotel hosts a free manager's reception daily.
Hotel Diana Woolloongabba has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 25 per person
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1995
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 25 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Hotel Diana Hotel
Diana Plaza Hotel Woolloongabba
Diana Plaza Woolloongabba
Hotel Diana Plaza
Diana Plaza
Hotel Diana Woolloongabba
Best Western Plus Hotel Diana

Hotel Diana Woolloongabba Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 638 out of 1000 reviews
Rating 8 - Good. 297 out of 1000 reviews
Rating 6 - Okay. 43 out of 1000 reviews
Rating 4 - Poor. 15 out of 1000 reviews
Rating 2 - Terrible. 7 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kimberly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and had everything i needed and more for a nice stay.i loved the jetted bathtub
Stayed 1 night in Nov 2025

8/10 Good

Bella

Travelled with family
Liked: Cleanliness, staff & service
Quick and seem less check in. Only issue was two towels for three people and complimentary items were only issued for two people. A small over sight in what was a comfortable stay.
Stayed 1 night in Nov 2025

6/10 Okay

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Upon arrival the lifts weren't working so we had to use a service lift. The walk to that lift was through a kitchen and other areas with a suitcase in tow. Not a good start. The room was nice. The shower was amazing not so much the walk down the flights of stairs to get out. However I would recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

Tracey

Stayed 1 night in Nov 2025

10/10 Excellent

Tash

Liked: Cleanliness, property conditions & facilities
Staff member Danny, room was amazing with great windows.
Stayed 3 nights in Oct 2025

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Staff were great. King bed was uncomfortable.
Stayed 5 nights in Nov 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Room was lovely- bed comfortable - Yes nice was to walk into a room with an air -conditioner on. I didn't have breakfast as i had too fast. and service was pleasant only thing that i find disappointing with accomadation is milk i feel when you paying for a quality i would like the options of fresh milk whether this incurs a small cost. option would be nice. just a thought :) I would be keen to again if needed.
Stayed 1 night in Nov 2025

10/10 Excellent

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious and clean with all the amenities I needed. The bed and pillows were so comfy and I especially liked all the space I had to put my things. The staff were all so amenable and nothing was too much trouble. Plenty of parking available too. I would 100% recommend staying here and if I'm ever back I know where I'll be staying!
Stayed 3 nights in Oct 2025

8/10 Good

Penny

Travelled with family
Liked: Cleanliness, staff & service
Convenient location, eating options right outside the door, spotless room.
Stayed 1 night in Oct 2025

6/10 Okay

Stephen

Travelled with partner
Liked: Amenities, property conditions & facilities
The day before was 39 degrees and next day when we booked in was 23. Cold. The air con only did cold and we wanted warm. The lift was warmer. Reception had no idea how to get warm.
Stayed 1 night in Oct 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities
Nice city hotel, convenient to where we needed to be. Room was clean and comfortable and staff were pleasant. On site parking was a bonus as well.
Stayed 1 night in Oct 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Bruce

Stayed 1 night in Oct 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely beautiful staff. Fast, knowledgeable, accommodating and friendly. The property is in a fabulous location.
Stayed 1 night in Oct 2025

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely clean and neat room. Welcoming and friendly staff. Thank you for a lovely stay
Stayed 1 night in Oct 2025

4/10 Poor

Kylie

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Level 3 foyer was smelly, room very basic & outdated & small. Nothing amazing & no pool either,
Stayed 2 nights in Oct 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional and added the personal touch, making it a home away from home!
Stayed 2 nights in Oct 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is tremendous! Staff amazing and very handy to everything!
Stayed 2 nights in Oct 2025

8/10 Good

Denis

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Property was great for our purpose. Reasonable price but room definitely hadn't been cleaned properly especially the carpet.
Stayed 1 night in Oct 2025

10/10 Excellent

MARCELO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff were friendly. Everything as expected.
Stayed 1 night in Sep 2025

8/10 Good

Fiona

Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Opposite Mater, level short walk to Southbank. Plenty of places to eat close by. Shout out to Danny, who was so helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service
Fantastic
Stayed 2 nights in Sep 2025

10/10 Excellent

Lyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff are amazing nothing was a bother very helpful & obliging. Only problem was the air conditioning in our room not working effectively. Rooms very clean & comfortable.
Stayed 2 nights in Sep 2025