Once we arrived, the experience was a bit nerve-racking. There were several people hanging out in the parking lot, and at first, we weren’t sure if they were homeless or guests of the hotel. After some time, it seemed they might have been staying there. One person approached us, but we ignored them and went inside. The room itself was disappointing—there was no chair other than the computer chair, no pictures on the walls, and the refrigerator wasn’t level. We also requested new sheets because the ones on the bed appeared unclean and had visible spots on them. What you see on line isn't always the case.