"handy (shared with other hotels) free bus service from the airport in under 30 mins " More
13 Dec 2019 by Cédric CHRISTOPHE, General Manager
Dear Guest, Thank you for taking the time to share your feedback. We would like to offer you our sincere apologies for this regrettable experience. It seems that we were not performing to our usual high standards, please rest assured that we address this issue with our team members. We have investigated the matter you mention but unfortunately could not find any record of this, especially as breakfasts are served in our hotel. We hope to welcome you back for an improved experience in the future. Best regards, Cédric CHRISTOPHE, General Manager
2 Dec 2019 by Cédric CHRISTOPHE, General Manager
Dear Gary, Thanks for posting such great feedback on your time at Ibis Brussels Airport, Diegem. We're pleased you managed to take full advantage of our local transport amenities. We hope to welcome you back in the future. Kind regards, Cédric CHRISTOPHE, General Manager
Ibis Brussels Airport offers its guests a terrace, a vending machine, and a garden. Public spaces have free WiFi. Ibis Brussels Airport also features laundry facilities, dry cleaning/laundry services, and express check-in. For a fee, parking is available. This 3-star Machelen hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Ibis Brussels Airport offers 98 air-conditioned accommodations with a safe and a hairdryer. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a shower. This Machelen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a to-go breakfast daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. Contactless check-in and contactless check-out are available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.
