"Nice large bed. Clean and tidy. We were staying in room 308 and noted the Air conditioning did not work. We also didn’t get any milk provided for co ... " More
11 Aug 2019 by Patrick FO
Good morning, Thank you for reading us. Good day.
7 Jun 2019 by Patrick FO
Good morning, Thank you to reading us. Nice day.
22 Mar 2019 by Patrick
Good morning, Thnak you for your feedback, we are very sorry about this disavantage. Nice day.
14 Aug 2018 by Patrick FO
Good afternoon, Thank you for your feedback and we will pay attention concerning your note about the breakfast. Have a good day.
13 Sep 2017 by Arianna Testa
Dear Mr./Mrs. B, First of all, thank you for taking the time to leave a review on our hotel. Feedback is vital for us. We are really happy that you enjoyed the cleanliness and the size of the room as well as the location of the hotel. As regarding the cons, slippers are only included in Superior rooms, but next time we will be happy to make an exception for you and give you complimentary slippers. We are really hoping to welcome you again in the NH Stephanie! Yours sincerely,
6 Aug 2017 by Olga Cadar
Dear guest, I would like to thank you for choosing our hotel and for taking the time to leave such a lovely comment. We are very glad to hear that you enjoyed your stay with us. At the NH Stephanie, we strive to provide a superior service experience for every customer; therefore your feedback on the hotel is particularly valuable to us and we really appreciate it. I will certainly share your message with the team. Be ensured we would be pleased to welcome you back in a near future! Yours sincerely, Olga Cadar
There's a snack bar/deli on site. WiFi is free in public spaces. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified NH Brussels Stéphanie. This 4-star Brussels hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
NH Brussels Stéphanie offers 67 accommodations with minibars and a safe. Select Comfort beds feature premium bedding. A pillow menu is available. Televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, and hairdryers. Guests can surf the web using complimentary wireless Internet access. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.