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Hotel Puerta Calakmul

3.0 star property

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Photo gallery for Hotel Puerta Calakmul

Grand Room | In-room safe, desk, laptop workspace, free WiFi
Deluxe Room | View from room
Restaurant
Grand Room | In-room safe, desk, laptop workspace, free WiFi
Outdoor pool, pool loungers

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room

Explore the area

View in a map
Carretera Escarcega-Xpujil km 98, Calakmul, CAM, 24653

Room options

View all photos for Superior Quadruple Room

Superior Quadruple Room | In-room safe, desk, laptop workspace, free WiFi

Superior Quadruple Room

  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Room

Junior Room | In-room safe, desk, laptop workspace, free WiFi

Junior Room

  • Garden view
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | In-room safe, desk, laptop workspace, free WiFi

Deluxe Room

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Similar properties

View from property
Hotel Mundo Maya Calakmul
Calakmul
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 136 reviews
The price is €121
includes taxes & fees
31 Aug - 1 Sept
Hotel Mundo Maya Calakmul

About this property

Hotel Puerta Calakmul

Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include concierge services, dry cleaning and a garden.
Hotel Puerta Calakmul offers 16 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. Rooms open to furnished balconies or patios. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Puerta Calakmul, you'll be close to Balamku Ruins. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 10 minutes by car from Balamku Ruins and 10 minutes from Cueva de Murcielago
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and a garden are also featured at Hotel Puerta Calakmul. Free self parking is available.

This 3-star Calakmul hotel is smoke free.

Hotel Puerta Calakmul has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 10:30 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Puerta Calakmul Hotel
Hotel Puerta Calakmul Calakmul
Hotel Puerta Calakmul Hotel Calakmul

Hotel Puerta Calakmul Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 5 out of 15 reviews
Rating 4 - Poor. 2 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

8.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

ROMAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour d’une nuit en famille

En arrivant à l’hôtel, nous n’avions pas notre réservation. Je ne sais pas si cela est du a hôtel.com ou l’hôtelier. Mais c’est très pénible d’arriver après 5 heures de routes. L’hôtel sinon est très bien, le personnel ne parle pas très bien anglais (mais ça fait partit du charme des vacances). Pour la restauration du petit déjeuner, il faudrait juste un peu plus de rapidité.
Stayed 1 night in Aug 2021
Verified review

8/10 Good

ADOLFO R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Entrada a Calakmul

Excelente opción para ir a la zona arqueológica de Calakmul
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Ivett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Maravillosa experiencia

Vale la pena vivir la experiencia de pasar al menos una noche en la selva: el ambiente y los sonidos son una experiencia única. La cabaña que nos tocó estaba muy agradable y cómoda, la atención excelente y es la mejor opción para hospedarte si vas a Calakmul por la comodidad y la cercanía.
Stayed 1 night in Jun 2021
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice jungle setting they did not take credit cards and I have to do a special payment with PayPal which charged even more money in fees, it is not worth the cost per night over $180 us Dollars per night way over priced. Nice that they have a restaurant at the place and I will give it a 3 out of 5 stars for food
Stayed 2 nights in Jul 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
De los mejores hoteles ecológicos que me he quedado. Está enmedio de la selva, y perfectamente adecuado. Sin duda me volvería a quedar. La comida del restaurante es buena y los precios son justos. Lo único malo es que tienes que pagar en efectivo, no aceptan tarjetas.
Stayed 2 nights in Jul 2021
Verified review

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El único problema que tuve es que la descripción dice que hay WiFi en el cuarto pero no hay, sólo en el restaurante y es muy lento. Por otro lado, estás enmedio de la selva, no debería importar el WiFi pero lamentablemente yo sí lo necesitaba por cuestiones de trabajo.
Stayed 1 night in Jul 2021
Verified review

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
A água quente para banho é restrita e tem horários pre determinados pelo hotel que não são seguidos. Você chega cansado e precisa pedir para ligar água quente e ainda esperar esquentar. O café da manhã está incluído, porem com itens limitados em quantidade: você tem que escolher entre comer fruta ou tomar suco (não oferecem ambos).
Stayed 3 nights in Jun 2021
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The location is the only thing that really stands out, right at the entrance of the reserve. Staff is friendly but there not enough employees to run a property of that size. They only accept cash, which is annoying. Its expensive for the kind of service it is offering. But as there is no other option around.. it is what it is.
Stayed 9 nights in Jun 2021
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel de ecoturismo, son cabañas muy bien montadas entre la selva. No hay clima, sólo abanicos de techo que en nuestro caso estuvo bien pues no hacía calor. Nos gustó mucho vivir la experiencia.
Stayed 1 night in Apr 2021
Verified review

8/10 Good

Ma Valeria

Liked: Staff & service, property conditions & facilities, room comfort

Estancia en casa Calakmul

En general muy buen hotel, excelente ubicación y la comida muy rica. La limpieza al llegar muy bien pero el segundo día muy escasa. No se limpió el baño, no se barrió, ni trapeó. La tarifa a través de esta página es mucho más alta que si se reserva directo con el hotel. Además que no teníamos incluido el lunch que las personas que reservaron con el hotel (a menor precio) si lo tenían.
Stayed 2 nights in Mar 2021
Verified review

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
+ Excelente ubicación, la mas cercana si deseas conocer la zona arqueológica - Trato poco amigable, por el precio se esperaría un trato un poco mas "acogedor"
Stayed 1 night in Mar 2020
Verified review

6/10 Okay

Luis

Liked: Cleanliness, amenities, property conditions & facilities
+ Excelente ubicación, la mas cercana si deseas conocer la zona arqueológica - Trato poco amigable, por el precio se esperaría un trato un poco mas "acogedor"
Stayed 1 night in Mar 2020
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It's not only in a very hidden location, and don't accept credit cards, also, the hotel lost my reservation and I found my self homeless at 8pm in a town without mobile signal or any telephone nearby. Very upset with Expedia and the hotel to allow this kind of situations.
Stayed 2 nights in Dec 2019
Verified review

6/10 Okay

Verified traveller

Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019