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City Express Plus by Marriott Cancún Aeropuerto Riviera

3.5 star property

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Photo gallery for City Express Plus by Marriott Cancún Aeropuerto Riviera

Outdoor pool
Restaurant
Exterior
Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds
Business centre

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carr. Federal Cancun-Puerto Morelos, SM-47 M-01 L-1-22 U.P.E. UC-05, Cancun, QROO, 77506
  • Place, Grand Outlet Riviera Maya
    ‪3 min walk‬
  • Place, Xoximilco
    ‪14 min walk‬
  • Place, Moon Palace Golf Club
    ‪2 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪10 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking | In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed

8.4 out of 10
Very good
(12 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Queen Bed

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Lobby
City Express By Marriott Cancun Aeropuerto
Cancun
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, 820 reviews
The price is €77
includes taxes & fees
6 Apr - 7 Apr
City Express By Marriott Cancun Aeropuerto

About this property

City Express Plus by Marriott Cancún Aeropuerto Riviera

Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free full breakfast and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
City Express Plus by Marriott Cancún Aeropuerto Riviera offers 120 accommodations with a safe and a hairdryer. 43-inch flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us they enjoy City Express Plus by Marriott Cancún Aeropuerto Riviera's proximity to the airport. During your stay, you're just a quick walk from Grand Outlet Riviera Maya. You'll find features such as free breakfast and free self-parking, plus an outdoor pool.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi in some public areas for a fee
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, meeting rooms and conference space
  • On-site recreation includes a gym
  • 10.3 mi (16.5 km) from Delfines Beach and 11.4 mi (18.3 km) from Puerto Morelos Town Square
City Express Plus by Marriott Cancún Aeropuerto Riviera offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have WiFi for a fee.

A 24-hour business centre and meeting rooms are available. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly City Express Plus by Marriott Cancún Aeropuerto Riviera. Self parking is free.

This 3.5-star Cancun hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
City Express Plus by Marriott Cancún Aeropuerto Riviera has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 85.40 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

City Express Plus by Marriott Cancún Aeropuerto Riviera Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 462 out of 1003 reviews
Rating 8 - Good. 186 out of 1003 reviews
Rating 6 - Okay. 141 out of 1003 reviews
Rating 4 - Poor. 85 out of 1003 reviews
Rating 2 - Terrible. 129 out of 1003 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Vincent

Stayed 1 night in Dec 2025

6/10 Okay

Michael Brent

Stayed 8 nights in Dec 2025

10/10 Excellent

Ivan Alejandro Ruiz

Liked: Cleanliness
Good
Stayed 1 night in Dec 2025

8/10 Good

luci

Liked: Cleanliness
It was fast because I already booked on Expedia, but otherwise check in was very slow with others.
Stayed 1 night in Dec 2025

10/10 Excellent

Ashlee

Stayed 1 night in Dec 2025

10/10 Excellent

Freda

Great staff and everything was good
Stayed 4 nights in Dec 2025

4/10 Poor

Hellen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible staff at reception
Stayed 1 night in Dec 2025

2/10 Terrible

Hien

Stayed 1 night in Dec 2025

2/10 Terrible

Ajith

Stayed 1 night in Dec 2025

6/10 Okay

Thomas

Travelled with family
It was very last minute, booked 1 hour before flight
Stayed 7 nights in Dec 2025

10/10 Excellent

Lidiya

Stayed 1 night in Dec 2025

4/10 Poor

Todd

Stayed 1 night in Dec 2025

10/10 Excellent

Thomas

Stayed 1 night in Dec 2025

2/10 Terrible

Tahir

Disliked: Staff & service
Arrived around 10 pm , restaurant closed no room service no advice on how to get food around the hotel,room had towels , phone to call reception not working arrived in the morning for breakfast, all available tables are dirty, staff ignored us when trying to get a table, finally a table was cleaned, the only eggs available has ham , ordered eggs with no ham got charged extra
Stayed 1 night in Dec 2025

2/10 Terrible

Luis

Travelled with family
Disliked: Amenities, property conditions & facilities
There is no Way to get drinking water or food at hotel after 10pm, If you ask to the staff they send you to a convenience store 10 minutes away in car
Stayed 1 night in Dec 2025

10/10 Excellent

Moein, London

Easy good last min solution
Stayed 1 night in Dec 2025

2/10 Terrible

Dan

Travelled with family
Disliked: Amenities, property conditions & facilities
Generally was aweful. Dinner is the worst ever, pizza is instant pizza and served not hot, water costs money, staff is not friendly and nothing is good. Complimentary breakfast is cold also. Can’t be worse
Stayed 1 night in Dec 2025

10/10 Excellent

Moein, London

Stayed 1 night in Dec 2025

10/10 Excellent

Chaney

Stayed 6 nights in Dec 2025

8/10 Good

Karel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Christine

Stayed 1 night in Dec 2025

8/10 Good

Maribel

Stayed 1 night in Dec 2025

4/10 Poor

Leah

Disliked: Cleanliness, amenities, property conditions & facilities
Missing towels and blankets. Confusing check in
Stayed 1 night in Dec 2025

6/10 Okay

Marisa

Travelled with partner
Liked: Amenities, property conditions & facilities
Overall, it was okay because they do provide transportation to and from the airport. There is also a pool and an outlet across the street for you to walk to if you get hungry or would like to shop. On the contrary, the hotel has no small rags to shower with. There is also no microwave and the breakfast is not equivalent to what you would get in the United States. Lastly, for dinner they charge you to eat. The price of the hotel does not reflect the amenities and service you get.
Stayed 4 nights in Dec 2025

10/10 Excellent

Paul Jr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect...everything went good..there were some.problems in check in but manager Laura is very good in handling and resolving challenges during our stay...she is so professional and hard working...
Stayed 1 night in Dec 2025

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