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Hotel Xbulu-Ha

3.0 star property

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Property amenity
View from property
Junior Studio Suite | Living area | 32-inch LCD TV with digital channels
Breakfast area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
Av. Guerrero 4, Col. Centro, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪1 min walk‬
  • Place, beach near Centro
    ‪2 min walk‬
  • Place, North Beach
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪82 min drive‬

Room options

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | In-room safe, free cots/infant beds, free WiFi, bed sheets

Standard Double Room, 1 Queen Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, free cots/infant beds, free WiFi, bed sheets

Deluxe Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Junior Studio Suite

Junior Studio Suite | Living area | 32-inch LCD TV with digital channels

Junior Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Senior Suite Lower Floor

Senior Suite Lower Floor | Private kitchenette | Microwave

Senior Suite Lower Floor

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Double Room (2 beds)

Standard Double Room (2 beds) | Living room | 32-inch LCD TV with digital channels

Standard Double Room (2 beds)

  • 16 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Xbulu-Ha

This hotel features a microwave in a common area, a library and tour/ticket assistance. WiFi in public areas is free. Other amenities include a TV in a common area and a front desk safe.
Hotel Xbulu-Ha offers 22 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 32-inch LCD televisions come with digital channels.

Bathrooms include a shower. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Xbulu-Ha, you're just a quick walk from North Beach. You'll find features such as free WiFi in public areas and a library.
  • Free WiFi
  • Amenities include a front desk safe, library and TV in a common area
  • Just a 5-minute walk from Isla Mujeres Ferry Terminal and 7 minutes on foot from North Beach
Hotel Xbulu-Ha offers its guests a library, tour/ticket assistance, and a front desk safe. WiFi is free in public spaces. Hotel Xbulu-Ha also features a television in common area and a microwave in a common area.

Smoking is allowed in designated areas at this 3-star Isla Mujeres hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room cot

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (120 centimetre high)

More

  • 1 building
  • 3 floors
  • Built in 2007
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

The front desk is open daily from 7 AM - midnight

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Xbulu-Ha

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MXN 500 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
The front desk at this property is open daily from 7 AM - midnight.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Xbulu-Ha

Hotel Xbulu-Ha Isla Mujeres

Xbulu-Ha

Xbulu-Ha Isla Mujeres

Hotel Xbulu Ha

Hotel Xbulu-Ha Hotel

Hotel Xbulu-Ha Isla Mujeres

Hotel Xbulu-Ha Hotel Isla Mujeres

Hotel Xbulu-Ha Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 235 out of 541 reviews
Rating 8 - Good. 202 out of 541 reviews
Rating 6 - Okay. 85 out of 541 reviews
Rating 4 - Poor. 13 out of 541 reviews
Rating 2 - Terrible. 6 out of 541 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Esteban

Liked: Cleanliness, amenities, property conditions & facilities
Great location and great stay
Stayed 3 nights in Feb 2026
Verified

8/10 Good

greg

Liked: Cleanliness, staff & service, amenities
Great staff and location
Stayed 12 nights in Jan 2026
Verified

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, amenities
Room was very clean. Great location. Staff Very attentive and always available if needed.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service
The lady at the front desk was nice and let us get the room earlier
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Marc-Antoine

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff
Stayed 4 nights in Dec 2023
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service
Access to the ocean and area restaurants
Stayed 8 nights in Feb 2024
Verified

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed there a few times and always enjoyed everything. So friendly and clean. Only a brief walk to our favorite beach.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Beqir

Liked: Cleanliness, staff & service, property conditions & facilities
Best
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Small, older place but lots of charm. Nice people .
Verified

6/10 Okay

Frank

Liked: Cleanliness, property conditions & facilities, room comfort

Basic hotel

Ok spot. Quiet. Very basic.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favorite Hotel on Isla Mujeres!

I had an amazing stay at this hotel. It had everything I could possibly need. Affordable price, WiFi, Clean Room, Towels, Hot Water, Friendly Staff, and located right next to the beach. Very calm and local vibe. I would rather stay here over an expensive all inclusive resort any day of the week.
Stayed 2 nights in Jan 2023
Verified

8/10 Good

Len

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing to dislike. Everything was great. First time stay on Isla. Very nice room. Quiet. Staff was great. Walkable. Close to beach. Would recommend.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Brenda

Liked: Staff & service, amenities, property conditions & facilities
The room was a bit small but was very clean. The best water pressure in the shower! Loved that the big windows opened for fresh air. Appreciated the use of the Beach chairs! Would stay there again.
Stayed 5 nights in Feb 2023
Verified

6/10 Okay

Victoria

Disliked: Cleanliness, staff & service, property conditions & facilities
Ok stay over priced
Stayed 8 nights in Dec 2024
Verified

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good place to stay a few nights

The hotel's location is central but quiet. The suite was clean and comfortable. The wifi on our floor did not work on the first evening of our three-night stay, but functioned without problems afterwards.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second stay with Gabriel and his wonderful staff. It will not be our last. The main ingredients to a great stay, in my opinion, are a hotel in a safe area, a clean room, and a shower with hot water. Check, check and check. The hotel is in a great location with a relatively easy walk from the ferry terminal. Its just far enough away from the "main avenue". You are around the corner from a convenience store, shops and eateries. Beaches are all a short walk as well. A really nice "extra" at the hotel is the available Tommy Bahama beach chairs. Please take care of the chairs. Don't over stuff them a this will hurt the zippers and carrying straps. Most important, learn how to fold them. Tommy Bahama chairs are folded up by standing behind the chair with your feet on the bottom bar while pulling up on the top bar. There is a youtube video if needed. This way future guests can enjoy this amenity as well! It would be better if the management had "chair cards" like their "towel cards" providing better accountability. There are a few types of rooms available at this little gem including the basic room with fridge up to a suite off sorts with kitchen. There is also a community type kitchen offering superb coffee, (I'm not a coffee drinker but my wife is and she loved it). Rooms are spotless complete with safe and fridge. Prices are creeping up and I hope they don't go further. If you want a no-frills clean hotel this is it! Enjoy your visit! See you soon Gabriel!!
Stayed 6 nights in Feb 2026
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

We like our stay, the room was in a good state, clean every day, service personnel are nice and friendly. Because of the carnival peroid, the noise was loud even after 24h00. But after the end of the canival the night were quiet. We will come back next year.
Stayed 7 nights in Feb 2023
Verified

6/10 Okay

dorn

Liked: Cleanliness, property conditions & facilities
Extremely noisy around the property. Next to a busy street. Sounds in the hotel carry too much.
Stayed 7 nights in Dec 2023
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I saw the room and it was disgusting. Tiny it smelled and the the bed was about 5’ long. I’ve seen better abandoned buildings
Stayed 3 nights in May 2023
Verified

6/10 Okay

Trista

Liked: Cleanliness
Not worth the money!!!!
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hotel ❤️

We enjoyed our week stay at this hotel. Our room was small but the shower was nice, plenty of hot water, mini fridge and AC. The hallway table and chairs allowed us to play cards and enjoy a drink with other guests. The main level had a large kitchen and dining area to enjoy a simple breakfast. Coffee is provided in the morning. We stored our fruit, juices and groceries in our room fridge and assembled our breakfast in the communal dining room. Beach chairs, beach umbrellas and beach towels w/ deposit are available on a first come / first serve basis. The hotel is very popular with expats. The location is central and within walking distance to both beaches. Staff is friendly and accommodating. I hear that the rooms on the 2nd and 3rd floor are better than on the main level. The Suites have a mini kitchen and more windows.
Stayed 7 nights in Feb 2024
Verified

6/10 Okay

Zhi-heng Kai

Liked: Staff & service, amenities
I have somewhat mixed feelings between an average and good review. Let's start with the positives. One of the highlights for me was the hotel's location. Everything essential was within immediate reach: the beach, the ferry, and many good restaurants. The hotel provided complimentary beach towels that could be exchanged every two days, which was a nice touch. Additionally, the room amenities were satisfactory. However, there were certain aspects that left much to be desired. One major issue was the presence of ants in the room, crawling around on the walls and floor. Furthermore, the cleanliness of the bed linens seemed questionable. The hot water supply was inconsistent, and at times, barely available, resulting in lukewarm to cold showers. Overall, I would rate the hotel a maximum of 3.5 stars. While the location and some amenities were commendable, the issues with cleanliness, pests, and hot water supply detracted from the overall experience.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Maribel

Liked: Cleanliness, amenities, property conditions & facilities
Personal muy amable la habitación limpia. Recomendable para familias
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, property conditions & facilities
Personal amable, lugar limpio y cómodo, excelente ubicación, cerca de playa norte, cerca de restaurantes, Oxxo a una cuadra y super a tres cuadras.... Volvería a hospedarme aquí sin duda! Mención especial para Sonia, muy amable!!!
Stayed 5 nights in Jul 2025

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