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The Westin Cape Town

5.0 star property

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Photo gallery for The Westin Cape Town

Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
Presidential Suite, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar
Exterior
Lounge
Couples treatment room(s), hot tub, hot stone massages

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Room service

Explore the area

Map
Convention Square, Lower Long Street, Cape Town, Western Cape, 8000
  • Cape Town International Convention Centre
    ‪2 min walk‬
  • Long Street
    ‪5 min walk‬
  • Cape Town Cruise Terminal
    ‪8 min walk‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(24 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking

View from room

Deluxe Room, 2 Single Beds, Non Smoking

9.8 out of 10
Exceptional
(10 reviews)
  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Executive Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 64 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Lounge

Presidential Suite, 1 King Bed, Non Smoking

  • 294 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 1 King Bed with Sofa bed, Non Smoking

Grand Room, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Grand Room, 1 King Bed with Sofa bed, Non Smoking

  • 52 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Westin, Executive Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Westin, Executive Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 38 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Executive Room, 2 Single Beds, Non Smoking

View from room

Westin, Executive Room, 2 Single Beds, Non Smoking

  • 38 sq m
  • Harbour view
  • Sleeps 2
  • 2 Single Beds

View all photos for Westin, Executive Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, minibar

Westin, Executive Room, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Executive Room, 2 Single Beds, Non Smoking

View from room

Westin, Executive Room, 2 Single Beds, Non Smoking

  • 38 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

The Westin Cape Town

Luxury hotel connected to the convention centre in Cape Town with 2 restaurants
2 restaurants, a full-service spa and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness centre and a bar/lounge. Change of bedsheets is available on request
The Westin Cape Town offers 483 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Heavenly Spa by Westin has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at The Westin Cape Town. During your stay, you'll be connected to the convention centre and just a quick walk from Long Street. Free WiFi in public areas, 2 restaurants and a full-service spa are available.
  • Free WiFi
  • Enjoy a bite to eat at Louis B's Bar and Lounge, a bistro that serves French cuisine
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages, facials or manicures and pedicures at Heavenly Spa by Westin
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Steps from Cape Town International Convention Centre and 5 minutes on foot from Long Street
  • Airport shuttle service available for a fee
The Westin Cape Town offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 19 meeting rooms are available. Event space at this hotel measures 5877 square feet (546 square metres) and includes conference space. A fitness centre, a sauna, and spa services are also featured at the luxury The Westin Cape Town. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Cape Town hotel.

Louis B's Bar and Lounge – This bistro specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Thirty7 Showkitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Raleigh's Bar – This bar specialises in international cuisine and only serves light fare. Open selected days.
24-hour room service is available.

Languages

Afrikaans, English, French, Portuguese, Xhosa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (ZAR 100 per day)
  • Valet parking on site (ZAR 100 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Louis B's Bar and Lounge
  • Raleigh's Bar
  • Thirty7 Showkitchen

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • Free cot
  • In-room babysitting
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 5,877 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 15 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 1 July 2025 to 20 August 2025 (completion date subject to change). The following areas are affected:
  • Front desk
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 1700.00 per person (return)
  • Self-parking fee: ZAR 100.00 per day
  • Valet parking fee: ZAR 100 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Westin Cape Town offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Cape Town Westin
Westin Cape Town
Westin Hotel Cape Town
Westin Cape Town Hotel
The Westin Cape Town Hotel Cape Town Central
The Westin Cape Town South Africa
The Westin Cape Town Hotel
The Westin Cape Town Cape Town
The Westin Cape Town Hotel Cape Town

The Westin Cape Town Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 635 out of 868 reviews
Rating 8 - Good. 184 out of 868 reviews
Rating 6 - Okay. 27 out of 868 reviews
Rating 4 - Poor. 9 out of 868 reviews
Rating 2 - Terrible. 13 out of 868 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

camille

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Service service and securiy. Felt safe could walk to waterfront for restaurants and shopping
Stayed 8 nights in Apr 2025

10/10 Excellent

Thomas, San Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel a short and inexpensive Uber ride from Victoria and Alfred Wharf. Outstanding staff especially Abigail at the front desk and Rosie in the restaurant. Spacious, clean, modern room. Loved this hotel!
Stayed 2 nights in Apr 2025

8/10 Good

Barbara M

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Capetown visit

My only complaint is that the room was way too dark. Even with every light on, it was difficult to read in this room after dark. I've never stayed in a room that was so dark.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location and great views of Table Mounta

The Westin Cape Town is located centrally to the convention and business district. It is about a mile (20 min) walk to the V&A waterfront. The hotel staff from check in, bellmen and housekeeping are outstanding. They are friendly and extremely helpful. We stayed in the Westin Club suite which was roomy and comfortable. The Westin Club was outstanding offering a wonderful breakfast, including cooked eggs and other breakfast foods, and delicious and creative appetizers in the evening. There are great views of Table Mountain and the city. We enjoyed our stay immensely, and the hotel was a great base for a holiday.
Stayed 9 nights in Mar 2025

10/10 Excellent

Simon Richard, Poole

Liked: Cleanliness, staff & service, property conditions & facilities
Got upgraded
Stayed 4 nights in Apr 2025

10/10 Excellent

Montinike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and super nice staff. Every single person says hello, good morning, and good evening and does so with a smile. The staff in the executive lounge went over and beyond. Chef’s kiss!!!
Stayed 5 nights in Jan 2025

10/10 Excellent

Marwan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ibrahima Guimba

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2024

10/10 Excellent

selamawit

Stayed 1 night in Jan 2025

10/10 Excellent

castro

Stayed 3 nights in Dec 2024

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Great city hotel with loads of personality - its very “expected” property and if there for a conference no better property
Stayed 4 nights in Dec 2024

10/10 Excellent

JOSE, Mexico City

Stayed 8 nights in Oct 2024

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loving our stay at this hotel. The staff are very very friendly and cannot do enough to assist you. Highly recommend this hotel. In walking distance to V&A Waterfront restaurants and shopping. Great place to stay!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Deborah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very neat hotel
Stayed 8 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel. Extremely attentive, friendly & helpful staff, spacious & comfortable rooms and almost too much choice at breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Pablo, Ciudad de Mexico

Stayed 1 night in Aug 2024

10/10 Excellent

Antonella

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

An outstanding hotel in a beautiful town

The Westin Cape Town is nothing short of outstanding. The staff were so welcoming and friendly, in addition to be competent, professional and attentive, and it was a pleasure to interact with them. The design is modern and sleek, complemented by superb flower arrangements. The rooms are spacious and clean. The morning breakfast buffet is one of the best I have EVER experienced. We had an amazing stay and we highly recommend this hotel to anybody wishing to explore beautiful Cape Town.
Stayed 1 night in Aug 2024

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Amazing hotel.The staff was friendly and helpful. Breakfast was fantastic.
Stayed 6 nights in Jul 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Amazing hotel. The staff is very friendly and helpful. Excellent breakfast.
Stayed 5 nights in Jul 2024

10/10 Excellent

Marcello

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Amazing hotel. Staff is very helpful and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Chido

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cape Town Getaway

Friendly staff. Safe area & that matters in South Africa.
Stayed 4 nights in May 2024

4/10 Poor

Grace

Business traveller
Disliked: Cleanliness
Room cleaners were suboptimal. One day had no new towels, asked for 2 towels from staff in hall,. Would only give me one. Inconsistent cleaning Breakfast buffet was substandard. IMO hard to screw up but they managed with rancid nuts, stale bread. Lady who made eggs made mistakes, was very gruff. One day they substituted cows milk instead of oat milk resulting in considerable distress to our party. I asked for late check out (I am gold) and was refused but the next day asked again and got it
Stayed 3 nights in May 2024