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The Westin Cape Town

5.0 star property

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Photo gallery for The Westin Cape Town

Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
Presidential Suite, 1 King Bed | Lounge
Couples treatment room(s), hot tub, hot stone massages
Exterior
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Convention Square, Lower Long Street, Cape Town, Western Cape, 8000
  • Place, Cape Town International Convention Centre
    ‪2 min walk‬
  • Place, Long Street
    ‪6 min walk‬
  • Place, Bree Street
    ‪6 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(29 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, 2 Single Beds

10.0 out of 10
Exceptional
(13 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Westin, Executive Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Westin, Executive Room, 1 King Bed

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Executive Room, 2 Single Beds

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Westin, Executive Room, 2 Single Beds

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Westin, Executive Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Westin, Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Harbour view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Westin, Executive Room, 2 Single Beds

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Westin, Executive Room, 2 Single Beds

  • Harbour view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Room, 1 King Bed with Sofa bed

Grand Room, 1 King Bed with Sofa bed | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Grand Room, 1 King Bed with Sofa bed

  • 52 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Executive Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 64 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Lounge

Presidential Suite, 1 King Bed

  • 294 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Westin Cape Town

2 restaurants, a full-service spa and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include an outdoor pool, a fitness centre and a bar/lounge. Change of bedsheets is available on request
The Westin Cape Town offers 483 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Heavenly Spa by Westin has 15 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is equipped with a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at The Westin Cape Town. During your stay, you'll be connected to the convention centre and just a quick walk from Long Street. Free WiFi in public areas, 2 restaurants and a full-service spa are available.
  • Free WiFi
  • Enjoy a bite to eat at Louis B's Bar and Lounge, a bistro that serves French cuisine
  • Valet parking, self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to hot stone massages, facials or manicures and pedicures at Heavenly Spa by Westin
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Steps from Cape Town International Convention Centre and 5 minutes on foot from Long Street
  • Airport shuttle service available for a fee
The Westin Cape Town offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and 19 meeting rooms are available. Event space at this hotel measures 5877 square feet (546 square metres) and includes conference space. A fitness centre, a sauna, and spa services are also featured at the luxury The Westin Cape Town. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Cape Town hotel.

Louis B's Bar and Lounge – This bistro specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Thirty7 Showkitchen – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Raleigh's Bar – This bar specialises in international cuisine and only serves light fare. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (ZAR 100 per day)
  • Valet parking on site (ZAR 100 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Louis B's Bar and Lounge
  • Raleigh's Bar
  • Thirty7 Showkitchen

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 5,877 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 15 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 1700.00 per person (return)
  • Self-parking fee: ZAR 100.00 per day
  • Valet parking fee: ZAR 100 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Westin Cape Town offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Cape Town Westin
Westin Cape Town
Westin Hotel Cape Town
Westin Cape Town Hotel
The Westin Cape Town Hotel Cape Town Central
The Westin Cape Town South Africa
The Westin Cape Town Hotel
The Westin Cape Town Cape Town
The Westin Cape Town Hotel Cape Town

The Westin Cape Town Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 648 out of 889 reviews
Rating 8 - Good. 188 out of 889 reviews
Rating 6 - Okay. 29 out of 889 reviews
Rating 4 - Poor. 10 out of 889 reviews
Rating 2 - Terrible. 14 out of 889 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in central location, coupled with fabulous service.
Stayed 8 nights in Dec 2025

10/10 Excellent

Emmanuel

Stayed 7 nights in Dec 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spa!
Stayed 3 nights in Dec 2025

10/10 Excellent

Wei Cong

Stayed 4 nights in Dec 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities
Beautiful room and very helpful staff. We will be returning!
Stayed 3 nights in Nov 2025

10/10 Excellent

Rebecca M

Liked: Cleanliness, staff & service, amenities
The staff were super friendly - especially in the morning for breakfast! The room and hotel itself was in great condition and the club amenities were fantastic. It was great being able to go have a little snack and beverage. Very clean, great location and a very nice view from the hotel.
Some canapés and a cider for Happy Hour(s). Super staff there too!
View from the club - 19
Their sweet potato and carrot soup - DELISH!
Stayed 2 nights in Nov 2025

10/10 Excellent

Nhamo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 3 nights in Nov 2025

10/10 Excellent

Catherine

Business traveller
Liked: Amenities
Courteous, attentive, helpful staff. Our large conference group was handled personably, with prompt response to every request. The breakfast staffing was quick and efficient as they juggled many individual requests with ‘my pleasure’
Stayed 4 nights in Nov 2025

8/10 Good

Margretha

Business traveller
Liked: Cleanliness, staff & service, room comfort
Hotel is nice but overpriced. A/c in west facing rooms did not work well. The room was very hot. A/c in common areas seemed fine. In room safe did not work and despite reporting it at the front desk it wasn’t fixed. Attended a conference on site and the conference facilities was very good.
Stayed 4 nights in Oct 2025

10/10 Excellent

CAROLYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean, the food was good, the staff was courteous and attentive.
Stayed 7 nights in Oct 2025

10/10 Excellent

Helder, Houston

Stayed 3 nights in Oct 2025

10/10 Excellent

Sande

Stayed 1 night in Oct 2025

2/10 Terrible

Saifeddin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Alireza

Travelled with family, Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
The room was not clean and I had to call supervisor when this happened for the second time. The bed was stained and the sheath was very unclean. It was like someone has walked on it intentionally with the shoes on. The worse was when the supervisor told me that she is going to report back to me and she did not bother. I have complaint to expedia and asked for a refund butt the hotel did not reply to multiple messages from expedia.
Stayed 6 nights in Sep 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were amazing. Very helpful and also very friendly. The room was very clean and tidy and we had a turn down service every night. I would really recommend this hotel for a city break in Cape Town or for a longer stay. The V & A Waterfront was walkable and great location for Table Mountain etc. Great hotel, great staff and a memorable exchange for the start of our holiday in South Africa.
Stayed 3 nights in Aug 2025

8/10 Good

Saeeda

Liked: Cleanliness, property conditions & facilities
Great
Stayed 6 nights in Jul 2025

10/10 Excellent

SHEN-RU

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Hannah

Stayed 2 nights in Apr 2025

8/10 Good

Sam

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very well appointed, large and very clean. The staff are fantastic. Jason, the shift manager went above and beyond to assist me when I became ill at the end of my visit. He and his staff ensured that I had every single thing I needed to be comfortable as I recovered. Rozen was a joy to engage with at breakfast each morning. This is a wonderful property within walking distance to the Victoria Wharf. I'm excited to stay at this property during future visits to Cape Town.
Stayed 3 nights in Apr 2025

10/10 Excellent

Imraan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Hotel Cape Town

Perfect.
Stayed 4 nights in Apr 2025

10/10 Excellent

Indra

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel and location to convention centre

Check in was a little slow but after that, everything was perfect. The best location to the convention centre and the city. Concierge staff and basically all staff went out of their way to make our stay memorable. The spa and salon are top-notched and reasonably priced. Simply one of my best hotels!
Stayed 8 nights in Apr 2025

10/10 Excellent

Samir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with an amazing staff and manager that I would recommend to anyone.
Stayed 2 nights in Apr 2025