Along with laundry facilities, this smoke-free motel has a 24-hour front desk and free self-parking. WiFi in public areas is free.
Gray Plaza Motel offers 45 accommodations with air conditioning. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.
Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided on a daily basis.
During your stay at Gray Plaza Motel, you'll be within walking distance of Veterans Military Museum. Features include free WiFi in public areas and free self-parking, plus laundry facilities.
Free WiFi
Free self-parking and Motorhome/coach/lorry parking
Amenities include laundry facilities
Just a 1-minute drive from Veterans Military Museum and a few minutes from Coal Miner's Memorial Park
Pets welcome for a fee
As a guest of Gray Plaza Motel, you'll find laundry facilities and room service (during limited hours). Public spaces have free WiFi. Free self parking is available.
This West Frankfort motel is smoke free.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Onsite parking available only on request
Free uncovered self parking on site
Free RV/bus/lorry parking on site
Limited on-site self parking
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift (single-level property)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Limited room service
Microwave
Refrigerator
More
Air conditioning
Desk
Heating
Phone
Policies
Check-in
Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets: USD 7 per pet, per day
Maximum 2 pets
Pets cannot be left unattended
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 7 per pet, per day
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Gray Plaza Motel West Frankfort
Gray Plaza West Frankfort
Gray Plaza
Gray Plaza Motel Motel
Gray Plaza Motel West Frankfort
Gray Plaza Motel Motel West Frankfort
Gray Plaza Motel Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
It is a little sketchy looking outside, parking lot also, but the room itself was fine and clean, and no problems, so overall it was fine, especially for the price.
Eric
Stayed 1 night in Jan 2023
Verified
8/10 Good
Michael C
30 Mar 2025
Liked: Cleanliness, staff & service
Office was not manned at any time I went there. Sign on door to ring bell.
Michael C
Stayed 3 nights in Mar 2025
Verified
6/10 Okay
Lora
28 Feb 2023
Pet friendly and big comfortable room. Beds and bedding were great. I like the retro feeling.
Previous reviews look like some vindictive attempts. Owners could be more tech involved.
This was the worst place I have ever seen. It is definitely not the way it is advertised on Hotels.com. It looks like a drug dealer and prostitution pay by the hour motel. Trash and shopping carts all over the place. Blinds in the windows falling apart. This place is disgusting and wouldn’t be fit for a prisoners last stay. A homeless person would be better off sleeping on the street.
bruce
Stayed 1 night in Jun 2023
Verified
6/10 Okay
Rebecca
14 Oct 2023
Liked: Staff & service
Not a good choice
The host was okay but he came running down to the room as he gave us the wrong room. The walls were cut 2 ft off the top and off the bottom separating the wash basin from the beds. The bedding was stained and the spread didn't look clean at all. The temp control did not work right it was either freezing or nothing. The television remote didn't work right either and when it finally came on you could only receive 3 channels. The good thing was we didn't have neighbors.
This is the worst hotel experience that I have.
First the check in. The picture below is the front lobby, that's correct you stand outside to check in as the desk blocks the door to the lobby. At least it's covered. Could be cold in the winter though. I had to sit (sdtand actually) and wait while the “made a key” for the room they were giving me. This was a metal key not just a magnetic card. That made me think it must be a master that probably fit other rooms. Can't say for sure because I didn't try.
Got my key to room 239 and went in. Tried to turn on one of the lights next to the bed, but it was missing the switch. As a landlord of more than 30 years the switch costs about $5 and would take about 10 minutes to change if one is interested in changing it. There was another light on the other side of the bed so I thought I would live with it. I then went to start the refrigerator. When I opened the door I was almost overcome by the odor. There was lunchable in there that must have been in there at least a week as there was mold all over it. At this point I went to get the manager to show him the room. After ensuring that he saw the issues with the room he said he would give me a different one. I told him that managers had to get out and see these rooms every once in awhile.
My next room was was 246. Seemed to be alright went to make a call and no cell service (not the hotels's fault) so I grabbed the phone in the room, but it didn't work. In the hotel's defense they don't
charles
Stayed 1 night in Jun 2023
Verified
4/10 Poor
Theresa
18 Jun 2022
Room smelled and didnt seem very clean, the a/c didnt work very well, but was quiet.
Theresa
Stayed 1 night in Jun 2022
Verified
6/10 Okay
Dennis
9 Jun 2022
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is older. Room was comfortable and quiet. If you are looking for a bed and a shower this will work
Dennis
Stayed 1 night in Jun 2022
Verified
8/10 Good
Elizabeth
1 May 2022
Liked: Staff & service
Wonderfully kitschy vintage motel. Not spotless, but very quiet and the price was right. Loved the sparkly ceiling!
Elizabeth
Stayed 1 night in Apr 2022
Verified
6/10 Okay
Mickey
24 Apr 2022
Liked: Cleanliness, staff & service
The helpful, friendly staff & the price were the best things. The property is old & in need of repair, but our room was clean, quiet, & very adequate.
The place took my money & was boarded up practically.. no one would answer, the lobby is covered in plastic over the doors so you couldn’t even get in…
Remove this one from your site cause aren’t even open for business
Easy to find from the highway. Old style motel style. Room was clean. Fridge and microwave. Nice TV - a bit limited channels. Beds were firm but comfortable...nice heavy duvet for warmth and 'security'. Guests were situated at least 2 units apart, so no noise from neighboring units. I was in the back section, so no road noise. Very enjoyable for a quick overnight stay. Comparable to a good Motel 6.
Single senior female traveling sols. I felt safe and secure. Will definitely stay here again when travels bring me back this way.
dell
Stayed 1 night in Oct 2021
Verified
6/10 Okay
John
11 Oct 2021
Liked: Cleanliness
Adequate no frills motel
This is an adequate no frills motel. It’s main attraction is the low cost, which is significant. Not for someone wanting a high end motel with breakfast. Wifi and TV reception was good.
The staff was pleasant and helpful as I checked in. But I was disappointed by the lack of cleanliness of the room. The worst part was the strong smell of Indian food across the entire property- most strongly in the office (which is fine, assuming the staff has to eat), but the fact that my room in the adjacent building also smelled the same way (albeit not as strongly) really put me off.