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Copthorne Hotel Cardiff-Caerdydd

4.0 star property
VIP Access

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Photo gallery for Copthorne Hotel Cardiff-Caerdydd

Lobby
Terrace/patio
Exterior
Breakfast, lunch and dinner served
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Copthorne Way Culverhouse Cross, Cardiff, Wales, CF5 6DH
  • Place, Trelai Park
    ‪2 min drive‬
  • Place, Cardiff City Stadium
    ‪5 min drive‬
  • Place, Cardiff Bay
    ‪7 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, laptop workspace, iron/ironing board

Standard Double Room

9.2 out of 10
Wonderful
(35 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

In-room safe, laptop workspace, iron/ironing board

Standard Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • 23 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Lakeside

Superior Double Room, Lakeside | In-room safe, laptop workspace, iron/ironing board

Superior Double Room, Lakeside

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, Lakeside

In-room safe, laptop workspace, iron/ironing board

Superior Twin Room, Lakeside

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 23 sq m
  • Sleeps 3
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Lakeside

In-room safe, laptop workspace, iron/ironing board

Standard Double Room, Lakeside

8.4 out of 10
Very good
(7 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Lakeside

Standard Twin Room, Lakeside | In-room safe, laptop workspace, iron/ironing board

Standard Twin Room, Lakeside

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite

In-room safe, laptop workspace, iron/ironing board

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite, Lakeside

Junior Suite, Lakeside | Lake view

Junior Suite, Lakeside

  • Lake view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Lake Side Double Room

In-room safe, laptop workspace, iron/ironing board

Superior Lake Side Double Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Copthorne Hotel Cardiff-Caerdydd

Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a business centre and conference space.
Copthorne Hotel Cardiff-Caerdydd offers 135 accommodations with a safe and coffee/tea makers. Televisions come with digital channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Cardiff hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Copthorne Hotel Cardiff-Caerdydd, you'll be close to Cardiff City Stadium. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Raglans Restaurant, a fine-dining restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Just a 5-minute drive from Cardiff City Stadium and 8 minutes from Principality Stadium
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

WiFi is free in public spaces. A rooftop terrace, multilingual staff, and gift shops/newsstands are also featured at Copthorne Hotel Cardiff-Caerdydd. Self parking is free.

This 4-star Cardiff hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Raglans Restaurant – This fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
The Bar and Lounge – This bar specialises in international cuisine and only serves light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 15 for adults and GBP 4.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Raglans Restaurant
  • The Bar and Lounge

Things to do

  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night, plus a one-time cleaning fee of GBP 50 and a deposit of GBP 50 per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15.00 for adults and from GBP 4.5 for children
  • Pet deposit: GBP 50 per stay
  • Pet fee: GBP 20 per pet, per night plus a one-off GBP 50 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Copthorne Cardiff-Caerdydd
Copthorne Hotel Cardiff-Caerdydd
Copthorne Hotel Cardiff Caerdydd Wales
Copthorne Cardiff Caerdydd
Copthorne Hotel Cardiff-Caerdydd Hotel
Copthorne Hotel Cardiff-Caerdydd Cardiff
Copthorne Hotel Cardiff-Caerdydd Hotel Cardiff

Copthorne Hotel Cardiff-Caerdydd Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 442 out of 1000 reviews
Rating 8 - Good. 378 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 43 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Simon

Stayed 3 nights in Feb 2026

10/10 Excellent

Paul

Stayed 2 nights in Feb 2026

10/10 Excellent

Aga

Stayed 1 night in Feb 2026

10/10 Excellent

Elaine

Liked: Cleanliness, amenities
Staff were lovely, welcoming, helpful couldn’t have dove anything more.
Stayed 1 night in Feb 2026

8/10 Good

steve

Liked: Cleanliness, staff & service
Room was spacious, the reception staff were helpful and courteous. The car park lighting could be brighter it was very dark.
Stayed 4 nights in Feb 2026

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities
Value for money, convenience and lovely food
Stayed 1 night in Dec 2025

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great breakfast, clean room with good towels. Good value for money
Stayed 2 nights in Feb 2026

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, amenities
Room was very good, staff upgraded me for free!!
Stayed 1 night in Dec 2025

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities
Large comfortable room,polite staff,good food,easy parking.
Stayed 1 night in Feb 2026

10/10 Excellent

Owain

Stayed 1 night in Jan 2026

8/10 Good

Emma

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff were all very friendly and helpful. Good location and parking. Nice lobby and restaurant. Food was good. Room was spacious and comfortable but no control over temperature. Good WiFi.
Stayed 1 night in Feb 2026

6/10 Okay

Kate

Liked: Amenities
Staff were polite and friendly but the room was cold, and only one towel. Bathroom clean but dated. Poor beer selection at the bar.
Stayed 1 night in Jan 2026

10/10 Excellent

Sue

Stayed 2 nights in Jan 2026

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities
The lady on reception, Kate, helped us with a problem we had to do with our journey, nothing to do with the hotel. She was brilliant
Stayed 1 night in Jan 2026

2/10 Terrible

Timothy

Disliked: Amenities, property conditions & facilities
Duty manager entered my room, without knocking, unannounced and without explanation of purpose. Hotel seem to think this is acceptable operating practice. This is a guest safety issue.
Stayed 1 night in Jan 2026

10/10 Excellent

darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities
staff were so attentive and friendly. great stay and excellent location, has everything nearby which is really convenient. lovely hotel and rooms and bathrooms are nice. my only complaint is more so a passing comment that the fridge isn’t that cold so not too useable.
Stayed 3 nights in Jan 2026

10/10 Excellent

Matthew

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The Staff were phenomenal, couldn’t do enough for us. Superb attitude - young & great people working there, can’t speak highly enough of them all. Very rare. Hugely grateful for the great service & fantastic attitude.
Stayed 1 night in Jan 2026

10/10 Excellent

Wyn

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I had a week of exams. The hotel provided me the perfect accommodation to be able to revise with an excellent desk and plenty of space. The bed was so comfortable and perfectly clean throughout. Staff were so welcoming and helpful Definitely recommend and I will be coming again.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jaqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great stay
Stayed 1 night in Jan 2026

10/10 Excellent

lynn

Business traveller
Liked: Cleanliness, staff & service, amenities
Great, polite and helpful staff, nice food, room clean & comfortable and will stay again
Stayed 1 night in Jan 2026

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
Friendly staff + easy check-in, would stay there again!
Stayed 1 night in Jan 2026

8/10 Good

Peter

Liked: Cleanliness, staff & service
Friendly people who seem to care
Stayed 1 night in Jan 2026

6/10 Okay

Benjamin

Business traveller
Liked: Staff & service
While all together ok and good value, rooms a bit tied and bathroom was not particularly clean. Food was great as was the 🍺. Staff were great. Bit confused as to why I’m being asked for payment for each thing you order ie: main course and a beer going to have more beer and a dessert. But want payment for the beer and main course? When you check in credit card details taken IN CASE YOU RUN AWAY. Pointless. Any way insist on a tab .
Stayed 1 night in Jan 2026

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast selection was very good, no complaints at all
Stayed 1 night in Jan 2026

10/10 Excellent

Terry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, friendly staff and great breakfast
Stayed 1 night in Jan 2026

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