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Holiday Inn Westbury - Long Island by IHG

3.0 star property

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Photo gallery for Holiday Inn Westbury - Long Island by IHG

Property amenity
Lobby
Lunch, dinner served; Indian cuisine, garden views
Exterior
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Parking included

Explore the area

View in a map
369 Old Country Rd, Carle Place, NY, 11514
  • Roosevelt Field Mall
    ‪11 min walk‬
  • Hofstra University
    ‪4 min drive‬
  • Nassau Veterans Memorial Coliseum
    ‪5 min drive‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, individually furnished, desk

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(49 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Garden View

1 bedroom, hypo-allergenic bedding, individually furnished, desk

Standard Room, 2 Double Beds, Garden View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

1 bedroom, hypo-allergenic bedding, individually furnished, desk

Standard Room

  • 30 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | 1 bedroom, hypo-allergenic bedding, individually furnished, desk

Suite, 1 King Bed (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

Room amenity

Standard Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Westbury - Long Island by IHG

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Holiday Inn Westbury - Long Island by IHG offers 152 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. A pillow menu is available. 47-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

This Carle Place hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves, fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Westbury - Long Island by IHG. During your stay, you're just a quick walk from Mall at the Source. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy Indian cuisine and garden views while dining at The Royale Restaurant/Bar
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes tennis courts and a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Roosevelt Field Mall and 6 minutes from Nassau Veterans Memorial Coliseum
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4389 square feet (408 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn Westbury - Long Island by IHG. You'll have access to the health club at a partner property. Self parking is free.

This 3-star Carle Place hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
The Royale Restaurant/Bar – Overlooking the garden, this restaurant specialises in Indian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 14.99 for adults and USD 7.99 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Royale Restaurant/Bar

Things to do

  • 24-hour gym
  • Golf
  • Tennis

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,389 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 January to 31 December:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 14.99 for adults and from USD 7.99 for children
  • Pet fee: USD 50 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carle Place Holiday Inn
Holiday Inn Carle Place
Holiday Inn Westbury Carle Place
Holiday Inn Westbury Hotel
Holiday Inn Westbury Hotel Carle Place

Holiday Inn Westbury - Long Island by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 465 out of 1002 reviews
Rating 8 - Good. 283 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 75 out of 1002 reviews
Rating 2 - Terrible. 71 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Deb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, affordable option. Breakfast buffet was disappointing and the service there was more ‘miss’ than ‘hit’
Stayed 4 nights in May 2025

8/10 Good

Ketan

Stayed 2 nights in May 2025

10/10 Excellent

Alexsandra

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and across the street from stores/restaurants
Stayed 1 night in May 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the ceiling was very thin and i was able to hear someone dragging luggage across the floor on the 3rd floor
Stayed 4 nights in May 2025

8/10 Good

Lehman

Stayed 1 night in May 2025

2/10 Terrible

Saira

Business traveller
Liked: Staff & service
I was not able to sleep all night. I felt unsafe as 2-3 times someone knocked at my door. I had to call reception desk around 2 in the night to tell them that someone is knocking at my door. Other times there was too much noise in the lobby. I haven’t had this kind of experience in any other hotel ever. Other that this staff was nice and polite
Stayed 1 night in May 2025

10/10 Excellent

gary

Stayed 5 nights in May 2025

4/10 Poor

Juana

Room smell No valet bags No enough sugar for coffee
Stayed 1 night in May 2025

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, amenities
Great location! Nice rooms and wonderful staff!
Stayed 1 night in May 2025

10/10 Excellent

Karen

Stayed 2 nights in May 2025

10/10 Excellent

Stephanie

Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Amenities
👍
Stayed 2 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Mindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

AnnMarie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Shannon

Stayed 1 night in May 2025

6/10 Okay

Cliford

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Stayed 4 nights in Apr 2025

6/10 Okay

Kevin

Stayed 3 nights in Apr 2025

10/10 Excellent

Gilbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Westbury

Great service definitely recommend this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoy this stay

Excellent stay. You will no be disappointed.
Stayed 1 night in Apr 2025

2/10 Terrible

Charlene

Disliked: Property conditions & facilities
Rooms wete extremely loud could hear other guests and work being done within the hotel beginning at 5am.
Stayed 1 night in Apr 2025

10/10 Excellent

Alexander

Travelled with partner
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Amenities
The customer service/hospitality was AMAZING. Everyone was very attentive. The facility looks beautiful and clean. I especially liked all of the Dove products; that was a nice touch.
Stayed 2 nights in Apr 2025

10/10 Excellent

ANMAR, Middletown

Stayed 2 nights in Apr 2025