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Hyatt House Carlsbad

3.5 star property

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Photo gallery for Hyatt House Carlsbad

Property amenity
Lobby
Bar (on property)
Exterior
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Kitchen
  • Air conditioning

Explore the area

View in a map
4019 NATIONAL PARKS HWY, Carlsbad, NM, 88220
  • Lake Carlsbad Recreation Area
    ‪7 min drive‬
  • Carlsbad Water Park
    ‪8 min drive‬
  • Pecos River Flume
    ‪12 min drive‬
  • Carlsbad, NM (CNM-Cavern City Air Terminal)
    ‪3 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Desk, free WiFi, bed sheets

Suite, 1 Bedroom, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Desk, free WiFi, bed sheets

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite (2 Queen Beds with Sofa bed)

Studio Suite (2 Queen Beds with Sofa bed) | Desk, free WiFi, bed sheets

Studio Suite (2 Queen Beds with Sofa bed)

9.8 out of 10
Exceptional
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Desk, free WiFi, bed sheets

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

Desk, free WiFi, bed sheets

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, free WiFi, bed sheets

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Desk, free WiFi, bed sheets

Studio Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(20 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

9.6 out of 10
Exceptional
(12 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

9.8 out of 10
Exceptional
(59 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Shower)

9.0 out of 10
Wonderful
(12 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, Bathtub

Desk, free WiFi, bed sheets

Suite, 1 Bedroom, Accessible, Bathtub

  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Hyatt House Carlsbad

Art Deco hotel with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a business centre. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities. Housekeeping is available once per stay.
Hyatt House Carlsbad offers 104 air-conditioned accommodations, with designer toiletries. 40-inch flat-screen televisions come with digital channels. Accommodation at this 3.5-star hotel has kitchens. Bathrooms include baths or showers with a hydromassage showerhead.

This Carlsbad hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt House Carlsbad. During your stay, you'll be close to Carlsbad Dog Park. Features include free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 5 minutes by car from Carlsbad Dog Park and 5 minutes from Carlsbad Museum & Art Center
  • Cats and dogs welcome for a fee
There's a restaurant on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. A 24-hour fitness centre, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Hyatt House Carlsbad.

This 3.5-star Carlsbad hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hyatt House Carlsbad has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchen
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hydromassage showerhead
  • Private bathroom

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Kitchen

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per week
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hyatt House Carlsbad Hotel
Hyatt House Carlsbad Carlsbad
Hyatt House Carlsbad Hotel Carlsbad

Hyatt House Carlsbad Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 615 out of 780 reviews
Rating 8 - Good. 121 out of 780 reviews
Rating 6 - Okay. 31 out of 780 reviews
Rating 4 - Poor. 6 out of 780 reviews
Rating 2 - Terrible. 7 out of 780 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful and new. Very comfortable. Substantial breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

kathleen

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean and quiet ALL night!! The front desk staff were very friendly and extremely helpful!! Heather helped locate a LOST TV remote! Thank You Hyatt HOUSE and Heather for a great stay!!
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel and convenient location. Breakfast provided with real plates and silverware.
Stayed 3 nights in Jan 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, quiet, friendly staff and good location.
Stayed 1 night in Jun 2025

8/10 Good

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a nice stay at the Hyatt House in Carlsbad. The rooms were clean, the breakfast was good, and the gym was nice too. One of our rooms wasn’t ready on time at check-in but that was just a minor inconvenience. I would also recommend anyone with a bad back to be cautious as I didn’t find the mattress to be very comfortable. Overall though, I would say we had a nice visit and am glad they are pet friendly.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People were extremely kind & helpful. Property is under construction which was odd being we had to maneuver around the work but Loved the room and bed. Breakfast was great. would most definitely stay again..
Stayed 1 night in May 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well run. Easy place to stay.
Stayed 1 night in May 2025

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet. Good location
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was that we were there for two nights and housekeeping did not come to the room after the first night to empty garbage and give us new towels. When I took the towels and washcloths to the housekeeper, she promptly gave us replacements but I had to seek her out after being away from the room for most of the day.
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean, modern, and the staff were fantastic.
Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Sudip, Yorba Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean property. Kinds of Stuff were very helpful.
Stayed 1 night in May 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! I will be coming here again.
Stayed 1 night in May 2025

10/10 Excellent

kaci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place! Super modern and clean! Breakfast was also amazing!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alicia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Lawrence A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice newer hotel with quality amenities

At check-in the employee at the front desk was very helpful. She provided us with a good restaurant recommendation and told us about the laundry room for guests on the fourth floor. We enjoyed the hotel’s outdoor pool and noted that the pool area was well-maintained. Overall the hotel appears to be relatively new and is well-equipped with high quality appliances (microwave, laundry machines). The bed was comfortable. The hotel’s breakfast was not quite as good as other breakfasts that we’ve had on our trip (at IHG properties in New Mexico), in terms of variety, but we did enjoy the scrambled eggs and pancakes. Overall we enjoyed our stay and recommend Hyatt House Carlsbad.
Stayed 1 night in Apr 2025

10/10 Excellent

Mario

Stayed 1 night in Mar 2025

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great and convenient place for Carlsbad Caverns National Park
Stayed 1 night in Apr 2025

10/10 Excellent

MICHELLE, Moriah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

MICHELLE, Moriah

Liked: Amenities
Great property! Clean, update decor, friendly staff- especially the bartender. Only down side was limited menu for lunch/dinner. Highly recommend Hyatt House.

10/10 Excellent

Xin

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2025