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Best Western Plus Centralia Hotel & Suites

2.5 star property

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Photo gallery for Best Western Plus Centralia Hotel & Suites

Reception
Property amenity
BBQ/picnic Area
Lobby
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Pool
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

View in a map
8145 Jolliff Bridge Rd, Centralia, IL, 62801
  • SSM Health St. Mary's Hospital - Centralia
    ‪7 min drive‬
  • St. Marys Hospital
    ‪7 min drive‬
  • Raccoon Lake Park
    ‪16 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed)

Pillow-top beds, individually decorated, individually furnished, desk

Suite, 2 Queen Beds, Accessible, Bathtub (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Pillow-top beds, individually decorated, individually furnished, desk

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillow-top beds, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Pillow-top beds, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillow-top beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillow-top beds, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillow-top beds, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking | Pillow-top beds, individually decorated, individually furnished, desk

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Centralia Hotel & Suites

Hotel in Centralia with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out and a corner/local shop. Change of towels is available on request
Best Western Plus Centralia Hotel & Suites offers 61 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 55-inch LED televisions come with premium digital channels. Fridges and microwaves are provided.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Centralia Hotel & Suites. During your stay, you'll be close to Centralia Area Historical Museum. Features include free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, meeting rooms and convenience store
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Bell Tower Park and a few minutes from Centralia Carillon
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Best Western Plus Centralia Hotel & Suites offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. A business centre and meeting rooms are available. Free breakfast is served. A terrace, a vending machine, and a corner/local shop are also featured at the business-friendly Best Western Plus Centralia Hotel & Suites. Self parking is free.

This Centralia hotel is smoke free.

Guests are served a free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free breakfast available

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 4 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet (varies based on length of stay), plus a deposit of USD 40.00 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are available for USD 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 40.00 per night
  • Pet fee: USD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8 AM to 10 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Plus Centralia Hotel
Best Western Plus Centralia
Best Plus Centralia & Suites
Best Western Plus Centralia Hotel & Suites Hotel
Best Western Plus Centralia Hotel & Suites Centralia
Best Western Plus Centralia Hotel & Suites Hotel Centralia

Best Western Plus Centralia Hotel & Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 465 out of 570 reviews
Rating 8 - Good. 74 out of 570 reviews
Rating 6 - Okay. 15 out of 570 reviews
Rating 4 - Poor. 6 out of 570 reviews
Rating 2 - Terrible. 10 out of 570 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

holden, Sneads ferry

Stayed 1 night in May 2025

8/10 Good

Abbey

Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

araselit

Stayed 1 night in May 2025

8/10 Good

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer service

Your staff are very respectful, kind and courteous even when I witnessed a horrible customer berate them over soap. No one should be treated that way, and I hope your establishment sees their good dead.
Stayed 2 nights in May 2025

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western Centralia

I’ve stayed here several times now (hotel is in my home town). This is the only hotel I would recommend in Centralia. Very clean, staff is friendly, breakfast is good, rooms are spacious, plenty of parking, Walmart across the street, restaurants nearby, safe.
Stayed 2 nights in May 2025

10/10 Excellent

juan

Stayed 3 nights in May 2025

10/10 Excellent

Samantha

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great customer service! The pool was super clean and so was the room. We will definitely stay here again!
Stayed 1 night in May 2025

8/10 Good

Loriann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost perfect

The hotel looked like new despite being seven years old. The bed was very firm, which I prefer, therefore, I slept very well. The room was large and the bathroom was very clean and looked like new. My only issue is that the plastic flatware to be used for the breakfast was too flimsy. It was too hard to cut a waffle with the utensils. I suggest they buy better quality plastic flatware.
Stayed 1 night in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in May 2025

10/10 Excellent

Robbie

Travelled with family
Liked: Amenities
Wonderful that’s all I can say
Stayed 1 night in May 2025

10/10 Excellent

Cheyney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

juan

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Stayed 1 night in Apr 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice motel.
Stayed 1 night in Mar 2025

10/10 Excellent

Jewell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went well and quiet
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

David

Travelled with partner
Liked: Amenities
Staff goes above and beyond to make our stay enjoyable.
Stayed 2 nights in Apr 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western Centralia

After a long day of traveling it was very nice to enter this establishment. It was clean and modern. The staff was friendly and the check in process was quick and efficient. The room was spacious and had all the amenities one would expect. The hallways were bright and cheery. Plus the room was quiet. The breakfast in the morning was good and just like the check in process, the checkout was quick and easy. I would stay there again without hesitation.
Stayed 1 night in Mar 2025

8/10 Good

Roxi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice facility

The facility is very nice. Clean and comfortable rooms. Will stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jewell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been here several times it’s always wonderful! Rooms are massive
Stayed 1 night in Mar 2025