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Crowne Plaza Charleston Airport - Conv Ctr by IHG

3.5 star property

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Photo gallery for Crowne Plaza Charleston Airport - Conv Ctr by IHG

Property amenity
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Breakfast, lunch, dinner served; southern cuisine
Outdoor pool, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast available
  • Bar
  • Gym
  • Housekeeping

Explore the area

View in a map
4831 Tanger Outlet Blvd, North Charleston, SC, 29418
  • Charleston Tanger Outlets
    ‪3 min walk‬
  • Charleston Area Convention Center
    ‪15 min walk‬
  • North Charleston Coliseum and Performing Arts Center
    ‪18 min walk‬
  • Charleston, SC (CHS-Charleston Intl.)
    ‪6 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Hearing Accessible

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator

8.2 out of 10
Very good
(37 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Hearing Accessible

9.2 out of 10
Wonderful
(11 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Mobility Accessible (Communications, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Crowne Plaza Charleston Airport - Conv Ctr by IHG

Suburban hotel with free airport shuttle and free local area shuttle
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Crowne Plaza Charleston Airport - Conv Ctr by IHG offers 166 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas and includes desks. Beds feature premium bedding. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Televisions come with premium cable channels and pay-per-view films. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Charleston Airport - Conv Ctr by IHG. During your stay, you're just a quick walk from Charleston Tanger Outlets. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy southern cuisine while dining at Sweetgrass Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from North Charleston Coliseum and Performing Arts Center and 14 minutes from Port of Charleston
  • Free airport and local-area shuttle service
Crowne Plaza Charleston Airport - Conv Ctr by IHG offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 6320 square feet (569 square metres) and includes a conference centre. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Crowne Plaza Charleston Airport - Conv Ctr by IHG. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star North Charleston hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Sweetgrass Restaurant – This restaurant specialises in southern cuisine and serves breakfast, lunch and dinner.
Sweetgrass Bar and Lounge – This bar only serves dinner. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 4 to 22 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sweetgrass Bar and Lounge
  • Sweetgrass Restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (6,320 square foot of space)
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (80 centimetre high)
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4.00 to 22.00 for adults and USD 0 to 0 for children
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Crowne Plaza Charleston Airport - Conv Ctr by IHG offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Charleston Airport Conv Ctr
Crowne Plaza Conv Hotel Charleston Airport Ctr
Crowne Plaza Charleston Airport Conv Ctr Hotel
Crowne Plaza Conv Ctr Hotel
Crowne Plaza Conv Ctr
Crowne Plaza Charleston Airport Conv Ctr
Crowne Plaza Charleston Airport Conv Ctr an IHG Hotel
Crowne Plaza Charleston Airport - Conv Ctr by IHG Hotel
"Crowne Plaza Charleston Airport Conv Ctr an IHG Hotel"

Crowne Plaza Charleston Airport - Conv Ctr by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1004 reviews
Rating 8 - Good. 224 out of 1004 reviews
Rating 6 - Okay. 87 out of 1004 reviews
Rating 4 - Poor. 70 out of 1004 reviews
Rating 2 - Terrible. 44 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Victoria

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The location of this hotel is central to what we wanted to do while visiting Charleston. Easy and free parking and the staff was friendly. Other than that, the hotel is subpar and needs a complete overhaul. One of the elevators was not working. The toilet in our room leaked. The mattress was uncomfortable. The headboard upholstery was scratched up. There was mold in the shower. The door handle on the shower door was broken. We would not stay here again I am sorry to say.
Stayed 3 nights in Jun 2025

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Jun 2025

10/10 Excellent

Kimberly B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very convenient to shopping and dinning.
Stayed 2 nights in May 2025

6/10 Okay

Rosemarie

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

8/10 Good

Jennifer

Liked: Property conditions & facilities, room comfort
Comfortable beds, bathrooms could have been cleaner. Breakfast was an experience. Was advertised as breakfast cook to order but the waitress tried to argue with me and told me they don't do that when they are busy. She wanted me to eat the breakfast bar. The lady sitting next to me had to go through the same thing until finally the waitress agreed to take our order. They had a menu at the entrance for cook to order options but the waitress was trying everything not to allow us to order. That was the first day around 9am. The second day at 10:15 she went into the kitchen after we ordered and loudly started to complain about how late we showed up and placed an order. Breakfast is served from 6 to 11 am. This was the same waitress both days. I would advise not paying the extra $16 for breakfast it's definitely not as advertised. The good was the location we quick and easy access to interstate and you can walk to Tanger outlet and walmart both are within the same business park. The ladies at the front desk.
Stayed 2 nights in Jun 2025

8/10 Good

Stacy

Travelled with partner
Liked: Staff & service
The staff were very friendly and helpful! The beds were ok. They are still waiting for new headboards for the beds and it has been two years and still haven’t been replaced and noticeably are all scratched. However the pillows were super comfortable. One of the elevators was bouncing when you went up. The rooms are nice and cool, but the rest of the hotel is super hot. We really went for the outside pool! That was a huge disappointment. It looks like it had not been cleaned all year. Water was greenish color, the bottom of the pool was yellow and disgusting. We only went in for 5 minutes and got right back out when we saw poop in the middle of the pool. We will not be back.
Stayed 1 night in Jun 2025

4/10 Poor

Caitlin

Stayed 1 night in Jun 2025

6/10 Okay

Charla

Stayed 1 night in May 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great but our sink drained slowly in room 416. Other than that amazing stay and would stay again
Stayed 1 night in Jun 2025

10/10 Excellent

Alex

Stayed 1 night in Jun 2025

10/10 Excellent

Dylan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is very nice
Stayed 1 night in Jun 2025

8/10 Good

Anika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was great and the stay was good. The room was a little outdated and the headboard was messed up due to it being cleaned, but we were notified by a courtesy note left on the table from the hotel staff. Will consider returning when we desire to visit Charleston again!
Stayed 2 nights in Apr 2025

6/10 Okay

Nicholas

Stayed 1 night in May 2025

8/10 Good

marc

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

vladimir

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good clean hotel.
Stayed 2 nights in May 2025

8/10 Good

Catherine

Stayed 2 nights in May 2025

10/10 Excellent

Amie Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in May 2025

4/10 Poor

NyAsia Maria

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The pool was filled with bugs making it enjoyable my husband was stung by a bug in the water. As well as staff tried to enter my room with the do not disturb sign out while I was in there.
Stayed 4 nights in May 2025

6/10 Okay

ELIZABETH

Disliked: Amenities
Good-large rooms,staff was friendly,cost Cons-mold on ceiling tile, headboard ripped,ac didn’t cool the room well, breakfast was gross
Stayed 3 nights in May 2025

10/10 Excellent

Carita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini-vacation

I had to spend a night because I was picking up my daughter late at night from the train station a couple hours from home. It felt like a mini-vacation with the way the room was set up and the nice big bathroom.
Outside of Crowne Plaza
Stayed 1 night in May 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was dark
Stayed 4 nights in May 2025

10/10 Excellent

Brandon Paul Jr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ladies at the front desk were pleasant and friendly, check in was smooth.
Stayed 3 nights in May 2025

10/10 Excellent

Casey

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to amenities
Stayed 1 night in May 2025

8/10 Good

margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Frederick

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is an old property that definitely needs an update. The furniture in the lobby was old and worn out and the bathroom in our room was disgusting.
Stayed 2 nights in May 2025