Candlewood Suites Charlotte - Arrowood by IHG

2.5 star property

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Photo gallery for Candlewood Suites Charlotte - Arrowood by IHG

Studio Suite, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Separate bathtub and shower, deep-soaking bathtub, free toiletries
Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower) | Premium bedding, desk, laptop workspace, blackout curtains
Coffee/tea maker

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7926 Forest Pine Dr, Charlotte, NC, 28273
  • Place, Ramblewood Park
    ‪13 min walk‬
  • Place, Carowinds Theme Park
    ‪6 min drive‬
  • Place, Bank of America Stadium
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Studio Suite, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio Suite, 2 Queen Beds

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 Bedroom (2 Queen Beds)

8.4 out of 10
Very good
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite, 2 Bedrooms (1 King, 1 Queen Bed)

  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

Similar properties

About this property

Candlewood Suites Charlotte - Arrowood by IHG

A fitness centre, a snack bar/deli and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Charlotte - Arrowood by IHG offers 77 air-conditioned accommodations with DVD players and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Accommodations all include kitchens. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the fitness facility.

During your stay at Candlewood Suites Charlotte - Arrowood by IHG, you'll be close to Carowinds Theme Park. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • 7 minutes by car from Carolina Place and 10 minutes from Carowinds Theme Park
  • Pets welcome for a fee
Candlewood Suites Charlotte - Arrowood by IHG offers its guests a fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. There's an onsite business centre.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Candlewood Suites Charlotte - Arrowood by IHG also features barbecue grills, a picnic area, and laundry facilities. Self parking is free.

This Charlotte hotel is smoke free.


Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per stay (maximum USD 175 per stay)
  • Maximum 2 (weight limit: 60 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per stay (maximum USD175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Charlotte Arrowood Hotel
Mainstay Suites Hotel Charlotte
Charlotte Mainstay
Mainstay Charlotte
Mainstay Hotel Charlotte
MainStay Suites Charlotte Arrowood Hotel
MainStay Suites Arrowood Hotel
Candlewood Suites Arrowood Hotel
MainStay Suites Arrowood
Candlewood Suites Charlotte Arrowood
Candlewood Suites Arrowood

Candlewood Suites Charlotte - Arrowood by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 125 out of 320 reviews
Rating 8 - Good. 85 out of 320 reviews
Rating 6 - Okay. 56 out of 320 reviews
Rating 4 - Poor. 26 out of 320 reviews
Rating 2 - Terrible. 28 out of 320 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marcos

Ok
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Bonita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thre stay was very good i liked the fact that housekeeping didn't go in your room
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel to stay in

Good hotel stay and clean
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Tranise

Liked: Cleanliness, staff & service, amenities
walls are thin. but stay was good overall.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it felt like home
Stayed 2 nights in Jun 2025
Verified

2/10 Terrible

Tawanna

Disliked: Cleanliness, amenities, property conditions & facilities
Room very nasty had roaches in the room, No breakfast as promised 0/10
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying at Candlewood Suites
Stayed 1 night in Apr 2025
Verified

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Very clean easy parking
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Nikkia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were clean and spacious and the kitchen was well equipped will def be staying here again.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was for a business trip. Was there for a little more than a week. The staff were very nice and helpful. Was disappointed over the toilet running every 10 minutes but again I did not report it so that they would be aware so not really the staff's fault. Overall, it was a good and will be booking again.
Stayed 9 nights in Nov 2025
Verified

8/10 Good

Victoria

Liked: Amenities
Nice stay
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Noëlla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Perfect stay. They have everything we need for a perfect gateway.
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Kurt

Liked: Staff & service
Mold in bathtub; no separate bedroom as displayed on website; extremely noisy guests above us all night
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly room was clean no complaints
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good clean stay and convienient
Stayed 2 nights in Oct 2023
Verified

6/10 Okay

Ashley

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
How big the rooms where and how they had full kitchens in them and the free laundry was also nice
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The man who checked us in was so welcoming helpful and nice!
Stayed 1 night in Oct 2024
Verified

8/10 Good

Sharonda

Liked: Property conditions & facilities, room comfort
I seen one or two baby roaches, also the lady who checked us in was racist my mom
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fast and easy rooms where clean and ready
Stayed 1 night in Jul 2022
Verified

8/10 Good

Demaio

Liked: Cleanliness, staff & service, property conditions & facilities
Ot was a nice room and hotel
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent! Everyone was friendly and helpful
Stayed 1 night in Oct 2024
Verified

8/10 Good

Nokukhanya

Liked: Staff & service, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Mar 2024