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Candlewood Suites Charlotte - Arrowood by IHG

2.5 star property

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Photo gallery for Candlewood Suites Charlotte - Arrowood by IHG

Studio Suite, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower) | Premium bedding, desk, laptop workspace, blackout curtains
Coffee/tea maker
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7926 Forest Pine Dr, Charlotte, NC, 28273
  • Place, Ramblewood Park
    ‪12 min walk‬
  • Place, Carowinds Theme Park
    ‪6 min drive‬
  • Place, Bank of America Stadium
    ‪11 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio Suite

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed OR 2 Single Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 1 King Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Studio Suite, 2 Queen Beds | Premium bedding, desk, laptop workspace, blackout curtains

Studio Suite, 2 Queen Beds

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom (2 Queen Beds)

9.6 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom, Accessible (Comms Accessible. Roll-In Shower)

  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (1 King, 1 Queen Bed)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Bedrooms (1 King, 1 Queen Bed)

  • 37 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 1 Queen Bed

Similar properties

Lobby
Hyatt Place Charlotte/Arrowood
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.8 out of 5, Good, 1,127 reviews
The price is €86
includes taxes & fees
15 Mar - 16 Mar
Hyatt Place Charlotte/Arrowood

About this property

Candlewood Suites Charlotte - Arrowood by IHG

A fitness centre, a snack bar/deli and a seasonal outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities. Weekly housekeeping is available.
Candlewood Suites Charlotte - Arrowood by IHG offers 77 air-conditioned accommodations with DVD players and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Accommodations all include kitchens. Bathrooms include a separate bath and shower with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the fitness facility.

During your stay at Candlewood Suites Charlotte - Arrowood by IHG, you'll be close to Carowinds Theme Park. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and convenience store
  • On-site recreation includes a gym
  • 7 minutes by car from Carolina Place and 10 minutes from Carowinds Theme Park
  • Pets welcome for a fee
Candlewood Suites Charlotte - Arrowood by IHG offers its guests a fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. There's an onsite business centre.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Candlewood Suites Charlotte - Arrowood by IHG also features barbecue grills, a picnic area, and laundry facilities. Self parking is free.

This Charlotte hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room kitchen
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Kitchen

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per stay (maximum USD 175 per stay)
  • Maximum 2 (weight limit: 60 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per stay (maximum USD175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Charlotte Arrowood Hotel
Mainstay Suites Hotel Charlotte
Charlotte Mainstay
Mainstay Charlotte
Mainstay Hotel Charlotte
MainStay Suites Charlotte Arrowood Hotel
MainStay Suites Arrowood Hotel
Candlewood Suites Arrowood Hotel
MainStay Suites Arrowood
Candlewood Suites Charlotte Arrowood
Candlewood Suites Arrowood

Candlewood Suites Charlotte - Arrowood by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 113 out of 299 reviews
Rating 8 - Good. 83 out of 299 reviews
Rating 6 - Okay. 52 out of 299 reviews
Rating 4 - Poor. 25 out of 299 reviews
Rating 2 - Terrible. 26 out of 299 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Tranise

Liked: Cleanliness, staff & service, amenities
walls are thin. but stay was good overall.
Stayed 2 nights in Nov 2025

8/10 Good

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was for a business trip. Was there for a little more than a week. The staff were very nice and helpful. Was disappointed over the toilet running every 10 minutes but again I did not report it so that they would be aware so not really the staff's fault. Overall, it was a good and will be booking again.
Stayed 9 nights in Nov 2025

10/10 Excellent

Sharon

Stayed 1 night in Nov 2025

8/10 Good

Sharonda

Travelled with family
Liked: Property conditions & facilities, room comfort
I seen one or two baby roaches, also the lady who checked us in was racist my mom
Stayed 1 night in Oct 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 2 nights in Aug 2025

8/10 Good

Gary

Stayed 1 night in Oct 2025

10/10 Excellent

Bonita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thre stay was very good i liked the fact that housekeeping didn't go in your room
Stayed 2 nights in Oct 2025

6/10 Okay

Tonnia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2025

2/10 Terrible

Rachel

Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely unhelpful.\n , rude. Without any type of hospitable, personality traits at all period\n I was put out After paying a $170 for my room. Due to the fact not being in possession of a physical debit card to pay the deposit period I was not warned of this little policy. Prior. And instead of helping me not have to sleep in the streets he just said there was nothing he could do.
Stayed 1 night in Sep 2025

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Elevator out of order. Air conditioning was a challenge to get started
Stayed 1 night in Aug 2025

10/10 Excellent

Stewart

Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it felt like home
Stayed 2 nights in Jun 2025

4/10 Poor

Erik

Business traveller
Disliked: Cleanliness, staff & service, amenities
We usually stay at Candlewood Hotels and have never had an issue. This one was a bit different, the area was rough with homeless and stragglers and parking was rough due to contruction trucks taking all the parking spots. The hallways were dirty and the elevator always had a bad smell in it. Never again would I stay at this location.
Stayed 3 nights in Aug 2025

2/10 Terrible

Esther

Disliked: Cleanliness, amenities, property conditions & facilities
By far one of the nastiest and depressing properties I’ve stayed at. Two words: NEVER AGAIN
Stayed 3 nights in Aug 2025

10/10 Excellent

Stephanie, Fort Mill

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the rooms are big and spacious. I like that there is a full size fridge along with sink, dishwasher, microwave, and small stove top. The only concern we had was it was warm in the bedroom and the fan didn't work.
Stayed 1 night in Jul 2025

10/10 Excellent

Aja

Stayed 2 nights in Jun 2025

10/10 Excellent

Cam

Stayed 3 nights in Jun 2025

6/10 Okay

Ashley

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
How big the rooms where and how they had full kitchens in them and the free laundry was also nice
Stayed 3 nights in Jun 2025

6/10 Okay

Roselin

Liked: Staff & service
The staff was kind. I did not feel comfortable with the lighting on the hallway and the room smelled like a gym.
Stayed 1 night in Jun 2025

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

4/10

Hotel needs some updates, very outdated and needs some TLC.
Stayed 1 night in Jun 2025

4/10 Poor

Bennie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toliet couldn’t flush Refrigerator wouldn’t close Cabinet drawer was broken And tv did not have no signal the last day I was there.
Stayed 2 nights in May 2025

6/10 Okay

Michael, Chicago

Liked: Cleanliness, staff & service
Thin walls
Stayed 3 nights in Apr 2025

10/10 Excellent

Antonio V

Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy staying at Candlewood Suites
Stayed 1 night in Apr 2025

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