All of the Handicap rooms were as far from the elevators as possible, requiring, for us, very long walks. The first room we were assigned did not have a flushable commode, so we had to move to another floor. The second room had a broken shower, which constantly leaked during our entire four-day stay. The Coffee maker also had a missing part and had to be replaced. We had reserved a room with a "Roll-In Shower," but none were available at check-in; only high-sided tubs were offered. We were locked out of our room twice and had to obtain new keys. For two handicapped customers, this was a huge problem. The AC worked well and the room was clean.