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Americas Best Value Inn & Suites Waukegan Gurnee

2.0 star property

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Photo gallery for Americas Best Value Inn & Suites Waukegan Gurnee

Property amenity
Lobby
Front of property
Desk, iron/ironing board, free WiFi, alarm clocks
Exterior

Reviews

5.6 out of 10

Popular amenities

  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
411 S. Greenbay Road, Waukegan, IL, 60085
  • Place, Naval Base Great Lakes
    ‪6 min drive‬
  • Place, Waukegan Harbor
    ‪6 min drive‬
  • Place, Six Flags Great America
    ‪8 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪43 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, alarm clocks

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, free WiFi, alarm clocks

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, alarm clocks

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Americas Best Value Inn & Suites Waukegan Gurnee

Hotel in Waukegan with free parking
This hotel features a business centre, a 24-hour front desk and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a front desk safe and a vending machine are on-site.
Americas Best Value Inn & Suites Waukegan Gurnee offers 62 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Fridges and microwaves are provided.

This Waukegan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

During your stay at Americas Best Value Inn & Suites Waukegan Gurnee, you'll be close to Six Flags Great America. Enjoy features like free WiFi in public areas and free self-parking, plus a business centre.
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and a vending machine
  • 6 minutes by car from Lake Michigan and 6 minutes from Naval Base Great Lakes
  • Dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi. You'll find a business centre on site. A vending machine, tour/ticket assistance, and express check-in are also featured at the business-friendly Americas Best Value Inn & Suites Waukegan Gurnee. Free self parking is available.

Smoking is allowed in designated areas at this Waukegan hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

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Reviews

Americas Best Value Inn & Suites Waukegan Gurnee Reviews

5.6

5.6/10

Cleanliness

6.4/10

Staff & service

5.8/10

Amenities

5.0/10

Property conditions & facilities

4.8/10

Eco-friendliness
Rating 10 - Excellent. 20 out of 297 reviews
Rating 8 - Good. 57 out of 297 reviews
Rating 6 - Okay. 101 out of 297 reviews
Rating 4 - Poor. 54 out of 297 reviews
Rating 2 - Terrible. 65 out of 297 reviews

Reviews

2/10 Terrible

Danny

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been charged for a room that we did not stay in. When we arrived they said they were booked up even though we had a confirmation number from you. They said that it was not their problem and they were full. How do we get this refunded?
Stayed 1 night in May 2025

6/10 Okay

Traci

Disliked: Cleanliness, property conditions & facilities, room comfort

Never again

Dirty, toilet broke, just gross. No towels
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Needs face lifting.. as said by other reviews.. concerned about safety.. anybody can go in & out of hotel up to your room .. nobody in d front desk all the time .. for sure there’s camera watching in & out of people..understandable coz not a busy place..Towels really overused … though it’s clean... at least change them once in awhile towels are very cheap..talked to d staff at least 2x they were nice.. u can reach them by pressing a button.. we only stayed one nite which is good.. I will not be able to stay for more .. am scared to touch anything..don’t know why.. I never expected this kind of hotel in this area plus from hotels.com
Stayed 1 night in Dec 2024

4/10 Poor

Jayne

Travelled with family
Liked: Cleanliness, staff & service

Won't return

Our keys didn't work. The lady kept saying keep keys away from cell phones and we did. But the keys didn't work. Finally an older gentelman walked down to the door with me with a new key that he held the entire time and he tried to open the door and it failed. There were not enough pillows or towels
Stayed 1 night in Oct 2024

4/10 Poor

Tammy

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Lee Ann

Liked: Staff & service, room comfort
I'm betting this has been recently bought, and the new owners are trying to fix it. There were some building materials in the lobby. That said there were many rooms with no numbers on the door, my key took about 10 trys before it would let me in, they had to bring in a lamp because one of the ones in the room didn't work, and we found someone else's leggings in our room as we were packing to leave. Not hidden, and didn't see them the day before. There was no microwave or desk in the room. Never saw a pool, but not saying it wasn't there. It was a bed for 2 days, but not much more. Good wifi though:)
Stayed 2 nights in Apr 2022

2/10 Terrible

Shyanne

Travelled with family and small children
Disliked: Cleanliness, staff & service
Crappy hotel very dirty and not well maintained
Stayed 2 nights in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

2/10 Terrible

Nelle

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Blankets were ripped and had stains and burn marks. Smelled bad.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing. The only thing that wasn't horrible was the location. It seems to be in the middle of everything for the most part. But that's it.
Stayed 3 nights in Jan 2020

6/10 Okay

MomofaSailor, Texas

Travelled with family
Liked: Cleanliness, staff & service
It will work for a night stay for graduation. Breakfast not great but you won’t be hungry.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

My stay

Customer service the staff in general is amazing very very helpful very very friendly very accommodating! On another note ... a little updating would do that hotel wonders, ie newer towels Newark carpet newer paint ECT. But other than that it was a good stay for the money
Stayed 2 nights in Jan 2020

2/10 Terrible

fumicon23

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very dusty and not clean at all. The wall had some holes and some off paint spots too. The first night we didn’t have shampoo and conditioners. I thought this hotel doesn’t provide it but next day after I came back to the room and I saw they put them in the bathroom so that means they didn’t prepare the room for the guest. The site said continental breakfast but it was very poor contents. That made me feel no breakfast is better than that. The front was always empty and people weren’t there.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The rooms were good size. They had the heat going when we got in so it was warm when we walked in the room. It was snowing outside so was nice to come into warm room.
Stayed 3 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
I was the last room by the stairs and heard every time someone came downstairs through the door. No washcloths and didn’t have any soap for the bathroom. The curtains were short so the light from the building outside shined through.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds could have been softer. There were little holes all over the walls.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Staff & service
It's not bad for the price but it wasn't the location I was expecting
Stayed 3 nights in Oct 2019

4/10 Poor

Nicole

Travelled with family
Liked: Staff & service
The staff was nice and very helpful wuth assisting wuth transportation and ny concerns. I was uoset because my card was charged but they stated the did not charge ny card. When i paid cash for the room
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That staff was helpful and was a quite place to stay second time we have stayed and it was pleasant
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice but the property and facility is in terrible condition and unkept!
Stayed 1 night in Sep 2019

10/10 Excellent

JK, Norwalk

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Early check in and friendly staff. The only con would be a little better with cleanliness but overall, great stay!
Stayed 4 nights in Aug 2019

6/10 Okay

Frank, California

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel is very out dated. Wired smell as soon as I opened room door. Smelled like a mixture of mold, mildew and urine. Rust in restroom along floor and ceiling. Staff was respectful. Check in/out was very fast. Had no time to try the breakfast but it looked and smelled delicious.
Stayed 2 nights in Sep 2019