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Best Western Airport Inn & Suites Cleveland

2.5 star property

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Photo gallery for Best Western Airport Inn & Suites Cleveland

Exterior
Indoor pool
Business centre
Lobby
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Gym

Explore the area

View in a map
16501 Snow Rd, Brook Park, OH, 44142
  • Place, I-X Center
    ‪5 min drive‬
  • Place, Baldwin Wallace College
    ‪6 min drive‬
  • Place, NASA Glenn Research Center
    ‪7 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(24 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite-1 King Bed, Non-Smoking, Sofabed, Kitchenette, Refrigerator

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 2

King Room With Microwave And Refrigerator-Non-Smoking

  • Sleeps 2

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator

  • Sleeps 4

Accessible-Suite 2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

Queen Suite with Sofa Bed - Non-Smoking

  • Sleeps 4

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About this property

Best Western Airport Inn & Suites Cleveland

Hotel in Brook Park with free breakfast and free airport shuttle
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Best Western Airport Inn & Suites Cleveland offers 64 accommodations with a safe and coffee/tea makers. Premium satellite televisions are provided. Fridges and microwaves are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Brook Park hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Best Western Airport Inn & Suites Cleveland gets high marks from our customers. During your stay, you'll be close to MetroHealth Parma Medical Center. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 12 minutes by car from Cleveland Metroparks Zoo and 12 minutes from Lake Erie
  • Free airport shuttle service
Best Western Airport Inn & Suites Cleveland offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces.

There's an onsite 24-hour business centre. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Best Western Airport Inn & Suites Cleveland. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This Brook Park hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6 AM to 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 10 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (84 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (97 centimetre high)
  • Lift (99 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (84 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not offer airport transportation service on Sundays.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 20.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
  • Extended parking fee: USD 10 per day
  • Late check-out fee: USD 30.00
  • Crib (infant bed) fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Airport
Best Western Airport Inn
Best Western Airport Inn Cleveland Brook Park
Best Western Airport Inn Cleveland
Best Western Airport Cleveland Brook Park
Best Western Airport Cleveland
Best Western Brook Park
Best Western Airport Hotel Brook Park
Brook Park Best Western
& Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel
Best Western Airport Inn & Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel Brook Park

Best Western Airport Inn & Suites Cleveland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 516 out of 1112 reviews
Rating 8 - Good. 289 out of 1112 reviews
Rating 6 - Okay. 145 out of 1112 reviews
Rating 4 - Poor. 80 out of 1112 reviews
Rating 2 - Terrible. 82 out of 1112 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Pang-Chen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was a breeze. Room was updated, clean washrooms. Pool was nice for kids.
Stayed 2 nights in Aug 2025

6/10 Okay

Kara

Travelled with family and small children
Liked: Staff & service
Okay for one night. Couldn’t see out our window it was so dirty/humid between the glass. Could hear other guest’s doors slamming closed very easily. AC unit was also noisy. Bed was too soft for our taste. But the Airport shuttle service was great!
Stayed 1 night in Aug 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Kyle

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Rooms were spacious. Shower was narrow. Beds were comfortable. The pool was gross. It was super cloudy with some chunks of something floating on the top. The pool room smelled musty like the floor hadn’t been cleaned in a long time. No one was swimming due to the condition of the water. The breakfast was pretty good.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The daily breakfast was very good. Bed was very comfortable and the internet was adequate. The property has been updated but the windows were frosted and you couldn't see out. Kind of weird to us. It was very convenient to the airport and for all of our day trips we did.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Looks okay at first

The beds were very cheap; you could hear and feel the springs and the metal they were on. The shower had a long black hair in it, and the bath mat had dirt foot prints on one side. The air conditioner/heater was super moldy, so my son needed Benadryl, and we had to sleep with it off- it was hot. I pulled a shorter hair out of my mouth at breakfast the next day from the scrambled eggs. There were also no thresholds for the doors- there was a hallway rug, the concrete floor beneath, and the room flooring- kind of weird- made the room bright. We didn’t sleep well.
Stayed 1 night in Aug 2025

6/10 Okay

Amy

Travelled with family
Property was dirty, air conditioning loud
Stayed 1 night in Jul 2025

10/10 Excellent

bchara

Stayed 3 nights in Jul 2025

10/10 Excellent

Annette

Stayed 4 nights in Jul 2025

10/10 Excellent

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot is small but the room was newly renovated and was very nice.
Stayed 7 nights in Jul 2025

6/10 Okay

Jori

Stayed 1 night in Jul 2025

10/10 Excellent

Barsoum

Stayed 3 nights in Jul 2025

8/10 Good

Ian

Travelled with partner
Liked: Property conditions & facilities
I like that it is close to the airport and it has shuttle service 24 hours. Also, the staff is excellent.
Stayed 1 night in Jul 2025

4/10 Poor

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The property and staff were nice, the area seems ok but I didn't get a lot of time to explore. Room was clean. The bed was terribly uncomfortable and the metal bed frame would make noises with any subtle movement. The refrigerator would randomly make these loud clicking noises. I ended up leaving about and hour and a half early for the airport because I got woken up everytime I would drift off to sleep.
Stayed 1 night in Jul 2025

10/10 Excellent

Jenn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for the night. Breakfast was yummy.
Stayed 1 night in Jul 2025

10/10 Excellent

Rosemary

Stayed 4 nights in Jul 2025

10/10 Excellent

Becky

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The general manager Angelina and front desk staff went above and beyond for us and made a tough situation (car breaking down while on vacation) not as stressful!! They were kind, accommodating, and gave us options!! The woman who was in the breakfast room was also very friendly and made us feel welcomed!! The property and rooms were nice and clean!! If we ever venture back to this area we would definitely stay again!!
Stayed 1 night in Jul 2025

2/10 Terrible

Jeannette

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The walk from the parking lot was long, the pool had so much chlorine you couldn't see the bottom. It's next to the highway and you could hear planes. My blanket had a hole, the lamp was falling apart, my sheet had a stain. There was hair in the floor in the bathroom. The front desk staff were really nice and accommodating. We left early and I should have asked for my money back.
Stayed 3 nights in Jul 2025

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities
Gross
Stayed 1 night in Jul 2025

6/10 Okay

Barbara

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
I think there is some renovation going on at this property, which will bring it up to a better standard. There was an unusual smell in the whole place that I think might’ve been the result of trying to mask painting. There’s no Wi-Fi that we were made aware of. The staff was helpful and friendly. It’s very economical. Lighting in the room is very minimal. We had a room with two queen beds and all the bedding appeared to be clean. The pillowcases looked like they had just been taken out of the dryer and put on the pillow pillows never having seen an iron. I would consider staying here again, but with reservations of Some improvements need to be made. The only option for dinner was Bob Evans across the street if you did not have a car. sadly, that restaurant did not appear to be up to high standards either. For example, we were seated in a booth and the seat of the booth. My husband was offered, had a big split of the Leather in it showing the stuffing. I think this might have been a good area once upon a time, but is a bit rundown at the present time
Stayed 1 night in Jul 2025

4/10 Poor

Karyn

Travelled with family
There are some food menus on the front desk and qhen we tried to order door dash for a restaurant 2 blocks away, says its out of delivery area. We had no car ro pick up ourselves.
Stayed 1 night in Jul 2025

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check in. Clean safe and we loved the pool
Stayed 1 night in Jul 2025

8/10 Good

Jonathan

Liked: Amenities
Things were fine during my stay
Stayed 4 nights in Jul 2025

8/10 Good

Judi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was always clean. The staff was attentive to everything
Stayed 2 nights in Jul 2025