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Extended Stay America Premier Suites - Cleveland - Independence

2.5 star property

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Photo gallery for Extended Stay America Premier Suites - Cleveland - Independence

Lobby
Exterior
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette | Premium bedding, pillow-top beds, desk, blackout curtains
Lobby
Free daily on-the-go breakfast

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
6025 Jefferson Dr, Independence, OH, 44131
  • Place, Cleveland Clinic Family Health Center
    ‪6 min walk‬
  • Place, Topgolf
    ‪2 min drive‬
  • Place, Cleveland Clinic
    ‪15 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪13 min drive‬

Room options

View all photos for Family Studio, 1 King Bed, Non Smoking, Kitchenette

Family Studio, 1 King Bed, Non Smoking, Kitchenette | Premium bedding, pillow-top beds, desk, blackout curtains

Family Studio, 1 King Bed, Non Smoking, Kitchenette

8.4 out of 10
Very good
(94 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette | Premium bedding, pillow-top beds, desk, blackout curtains

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Kitchenette

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

Premium bedding, pillow-top beds, desk, blackout curtains

Deluxe Studio, Multiple Beds, Non Smoking, Kitchenette

7.2 out of 10
Good
(57 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Extended Stay America Premier Suites - Cleveland - Independence

Hotel in Independence with free breakfast and 24-hour fitness centre
Along with a 24-hour fitness centre, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a TV in a common area, a front desk safe and a vending machine are on-site. Housekeeping is available once per stay.
Extended Stay America Premier Suites - Cleveland - Independence offers 127 accommodations with an iron/ironing board and blackout curtains. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Kitchenettes offer full-sized fridge/freezers and microwaves.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered once per stay and hairdryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Extended Stay America Premier Suites - Cleveland - Independence's great location. During your stay, you'll be within walking distance of Cleveland Clinic Family Health Center. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 5-minute drive from Cuyahoga Valley National Park and 13 minutes from Progressive Field
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Extended Stay America Premier Suites - Cleveland - Independence. Self parking is free.

This Independence hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Business services

  • Meeting rooms

Accessibility

  • No lift

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Living room
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per day (maximum USD 175 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD175 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Hotel Independence
Hyatt Place Independence
Hyatt Independence
Hyatt Place Cleveland/Independence Hotel Independence
Hyatt Place Cleveland/Independence Ohio
Hyatt Place Independence Hotel
Hyatt Place Independence
Extended Stay America Premier Suites Cleveland Independence

Extended Stay America Premier Suites - Cleveland - Independence Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 663 out of 1802 reviews
Rating 8 - Good. 403 out of 1802 reviews
Rating 6 - Okay. 284 out of 1802 reviews
Rating 4 - Poor. 216 out of 1802 reviews
Rating 2 - Terrible. 236 out of 1802 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Sasha

Liked: Cleanliness, property conditions & facilities
Expect spotless rooms with weird upcharges or required requests. Want a coffee pot? Gotta ask housekeeping. Need silverware? There's a charge for that. Add this on to the weirdly thin and worn (but clean!) bedding and you're left with the odd impression of staff that cares and corporate that doesn't
Stayed 2 nights in Jul 2025

6/10 Okay

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly but check-in was confusing. We had to redo the sign in three times. The initial room we were assigned was occupied when we entered it. Elevator smelled smoky. Room was clean. Only one hand towel provided.
Stayed 1 night in Oct 2025

4/10 Poor

Nicholas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not available until over an hour past check-in time. The floors in the rooms were not clean - our socks/feet became black due to this. The hotel smelled of cigarettes despite being non-smoking. Additionally, we were planning to stay with other members of our family but the hotel cancelled their reservation after 3pm on check in day because they accidentally overbooked. We will not stay here again.
Stayed 2 nights in Oct 2025

8/10 Good

Connie

Stayed 3 nights in Sep 2025

8/10 Good

Daniel

Stayed 1 night in Aug 2025

4/10 Poor

Vanessa

Stayed 1 night in Oct 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Sep 2025

8/10 Good

Dolores

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Free breakfast was misleading. Muffins no lids for coffe heard a guy say its been weeks. My room the above light wasnt working didnt know that until Saturday morning had to use my flashlite to see. Went to desk and were very nice but wasn't sure if maintenance was working on weekend. I was like my daughter is getting married today i need to do her hair and makeup. Well thank god the guy showed up and fixt it. Would i stay there again no. But again the front desk workers were awesome.
Stayed 2 nights in Oct 2025

8/10 Good

Melissa

Stayed 1 night in Oct 2025

10/10 Excellent

Aubrey

Liked: Staff & service
Smells like a old apartment building,
Stayed 1 night in Oct 2025

6/10 Okay

Dominique

Stayed 1 night in Oct 2025

8/10 Good

Mara

Stayed 3 nights in Sep 2025

2/10 Terrible

Yacsil

Stayed 1 night in Sep 2025

8/10 Good

Kelvin

Liked: Cleanliness, staff & service
The continental breakfast could be better.
Stayed 1 night in Sep 2025

2/10 Terrible

Beth

I didn’t get to the hotel until 2 am after a long drive. They gave my room away.
Stayed 1 night in Oct 2025

6/10 Okay

Ashley

Disliked: Cleanliness, staff & service
Front desk service was not great, poor customer service and didn’t seem like they knew what they were doing. Was also charged over $100 more than what was listed online. The room itself provided the absolute bare minimum. Bed sheets and floor were dirty. Probably wouldn’t stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Linda

Stayed 1 night in Oct 2025

6/10 Okay

Linda

Travelled with partner
Liked: Staff & service
The property was decent, the bed & room was nice, but the bed was like sleeping on bricks it was so hard & uncomfortable.Pillows had no fluff at all..You would need at least 6 of those to be comfortable when sleeping.. Toilet was so low it was like sitting on a toddler potty..Elevators were filthy..
Stayed 1 night in Sep 2025

8/10 Good

DreQuan

Travelled with family
Liked: Room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Front desk staff was very nice and welcoming. We were placed on the 6th floor which smelled awful. There were dirty towels and toilet plungers in the hallway. It reeked of cigarettes. We had a non smoking room but it smelled of cigarette smoke. The site we booked through said Queen beds, but these were double. The most of the power outlets didn’t work or they sparked when you tried to plug something in. The lights for the sink didn't work. There was trash hidden under the mattress (string cheese and cracker wrappers). We checked in late and were checking out early so didn’t say anything. As an extended stay- would have definitely complained if we were staying more than the one night.
Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice stay. Staff were friendly and helpful. Room was nice and clean. Check in and out process was quick and easy. Will definitely be staying here again.
Stayed 2 nights in Sep 2025

8/10 Good

Terra

Stayed 1 night in Sep 2025

8/10 Good

Sarah

Stayed 2 nights in Sep 2025

2/10 Terrible

Arjun

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
They had NOTHING for breakfast except coffee (with some doubtable and insoluble creamer)!!! Moreover, when we didn’t have any towels. I had to go down 4 floors to personally pick them up. One day they had some muffins (yes ONLY MUFFINS) in their breakfast option. SMH I’m never coming back here ever again!
Stayed 2 nights in Sep 2025

2/10 Terrible

Sandra

Stayed 2 nights in Sep 2025