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Metropolitan at The 9, Autograph Collection

4.0 star property

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Photo gallery for Metropolitan at The 9, Autograph Collection

3 bars/lounges, rooftop bar, cocktail bar
Exterior
1 bedroom, minibar, in-room safe, iron/ironing board
Rooftop terrace
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet-friendly
  • Breakfast available

Explore the area

Map
2017 E 9th St, Cleveland, OH, 44115
  • Progressive Field
    ‪3 min walk‬
  • Rocket Arena
    ‪3 min walk‬
  • Huntington Bank Field
    ‪18 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, Multiple Beds

1 bedroom, minibar, in-room safe, iron/ironing board

Room, Multiple Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, minibar, in-room safe, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, minibar, in-room safe, iron/ironing board

Suite, Multiple Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

1 bedroom, minibar, in-room safe, iron/ironing board

Suite, Multiple Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, iron/ironing board

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

1 bedroom, minibar, in-room safe, iron/ironing board

Room, 1 King Bed, City View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, minibar, in-room safe, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, City View

1 bedroom, minibar, in-room safe, iron/ironing board

Suite, Multiple Beds, City View

8.4 out of 10
Very good
(8 reviews)
  • 58 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

1 bedroom, minibar, in-room safe, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

1 bedroom, minibar, in-room safe, iron/ironing board

Suite, 1 King Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 58 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | 1 bedroom, minibar, in-room safe, iron/ironing board

Junior Suite, 1 Queen Bed

  • 58 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Metropolitan at The 9, Autograph Collection

Art Deco hotel with bars/lounges and 24-hour health club
Along with a restaurant, this smoke-free hotel has 3 bars/lounges and a 24-hour health club. WiFi in public areas is free. Other amenities include a rooftop terrace, valet parking and conference space. Change of towels is available on request
Metropolitan at The 9, Autograph Collection offers 156 air-conditioned accommodations with iPod docking stations and minibars. This accommodation offers separate sitting areas. 55-inch LED televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.
Our customers tell us that they can't get enough of the helpful staff at Metropolitan at The 9, Autograph Collection. During your stay, you're just a quick walk from Progressive Field. Enjoy features like free WiFi in public areas, plus 3 bars and a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at The Centro, a fine-dining restaurant that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Progressive Field and 4 minutes on foot from Rocket Arena
  • Pets welcome for a fee
There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 14000 square feet (1260 square metres) and includes conference space. A 24-hour health club, a rooftop terrace, and gift shops/newsstands are also featured at the boutique Metropolitan at The 9, Autograph Collection. The hotel can provide concierge services and wedding services. For a fee, parking is available.

This 4-star Cleveland hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 1:00 PM.
The Centro – This fine-dining restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Eden Rooftop Lounge – This rooftop bar specialises in American cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
The Vault – This cocktail bar specialises in Mediterranean cuisine and only serves light fare. Guests can enjoy drinks at the bar. Open selected days.
Ledger Bar – This bar only serves dinner. Open daily.
Alex Theater – On-site restaurant. Open selected days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered valet parking on site (USD 54 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 8 to 40 for adults and USD 8 to 40 for children
  • 3 bars/lounges
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Alex Theater
  • Eden Rooftop Lounge
  • Ledger Bar
  • The Centro
  • The Vault

Things to do

  • 24-hour health club

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 13 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2:00 AM
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 40.00 for adults and USD 8.00 to 40.00 for children
  • Valet parking fee: USD 54.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Metropolitan at The 9, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 610 out of 868 reviews
Rating 8 - Good. 139 out of 868 reviews
Rating 6 - Okay. 70 out of 868 reviews
Rating 4 - Poor. 24 out of 868 reviews
Rating 2 - Terrible. 25 out of 868 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

LaTovia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with valet parking in downtown Cleveland close to many venues. Friendly helpful staff easy quick check in. The guy at the front desk had a great sense of humor, he was knowledgeable and efficient. Centro restaurant was fabulous. Our server was excellent. We stayed on a Tuesday and there was a fabulous date menu with 4 courses and great champagne included. The bread was fabulous. We ordered the stuffed mushrooms, choppped salad, delicious steak and Bolonaise pasta all for $109. Huge bowl of pasta we took some to go because we were stuffed. We had carrot cake for dessert yummy! Great stay I would definitely recommend it!
Stayed 1 night in Apr 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and clean, front desk staff was wonderful and accommodating!
Stayed 1 night in Apr 2025

6/10 Okay

Brittany

Travelled with partner
Liked: Staff & service, amenities
Average property definitely expected more
Stayed 1 night in Apr 2025

6/10 Okay

Rachel

Stayed 1 night in Dec 2024

6/10 Okay

Cynthia

Travelled with partner
Liked: Staff & service, amenities
We had to switch rooms as there was a shower in the middle of the bedroom. Not convent. Also should install fans in the water closets. Free water in the room would be nice. Beds were not comfortable. And use regular doors instead of glass doors.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for Cavs game. Spacious comfortable rooms - great for groups.
Stayed 1 night in Feb 2025

8/10 Good

Juliet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room!! Did not care for the onsight restaurant Centro.
Stayed 1 night in Mar 2025

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service. Attentive staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, fun, and beautiful amenities! Rooms are very clean.
Stayed 1 night in Dec 2024

6/10 Okay

Paul

Stayed 1 night in Mar 2025

8/10 Good

CANDACE

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Beautiful hotel with top notch amenities and services.
Stayed 1 night in Mar 2025

10/10 Excellent

Harley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Shaela

Stayed 1 night in Mar 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and clean, safe property
Stayed 2 nights in Mar 2025

10/10 Excellent

Tina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely beautiful. The staff was wonderful. The food was delicious. Best place. I’ve stayed in a long time.
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cool!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Tiasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very comfortable. We paid for valet and it was very easy to use. The front desk staff was very friendly and helpful. Would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Christopher

Disliked: Cleanliness, staff & service

Hotels.com didn't provide what was on the website.

Didn't get the room I booked. I booked a single king with a fireplace and I got a dubble queen with a fireplace that didn't work. The room was dusty. The Vault bar was closed for a wedding party. Would not recommend this place to anyone.
Stayed 1 night in Feb 2025

10/10 Excellent

Landis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved our stay! We will be back!

First time at this hotel which was recommended to me by a friend. My husband and I celebrated our anniversary and it was a wonderful experience. The suite was amazing. Make sure you check hours if things though bc the Vault & Rotunda were both closed on a Sunday night. So we will be back again to check out both of those areas. Only one suggestion: this hotel is too good to be serving powder creamer with its coffee in the rooms!
Stayed 1 night in Feb 2025

6/10 Okay

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would have been 5 stars but check in was supposed to be at 4 we didn’t get in until 6 after walking around and waiting for them to let us know the room was ready and they never did. Then on top of the 150 being held for 3-5 days which is understandable they charged us an additional 159.16 for no reason now we have to wait 3-5 days for that as well
Stayed 1 night in Feb 2025

6/10 Okay

arthur

Liked: Cleanliness, staff & service, property conditions & facilities
The heat at our room was not working and the next day we asked for another room. The second room’s shower head was broken and noises from the furnace/blower was keeping us awake entire night. The service was great.
Stayed 3 nights in Feb 2025