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CityClass Hotel Alter Markt

4.0 star property
VIP Access

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Photo gallery for CityClass Hotel Alter Markt

Daily buffet breakfast (EUR 18.90 per person)
Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby
Junior Suite | View from room
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Room service

Explore the area

View in a map
Alter Markt 55, Cologne, NW, 50667
  • Place, Cologne Cathedral
    ‪3 min walk‬
  • Place, Musical Dome
    ‪6 min walk‬
  • Place, LANXESS Arena
    ‪3 min drive‬
  • Airport, Cologne (CGN-Cologne - Bonn)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 3

View all photos for Superior Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

  • Sleeps 1

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

8.8 out of 10
Excellent
(26 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

9.6 out of 10
Exceptional
(13 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Single Room

8.0 out of 10
Very good
(5 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

9.0 out of 10
Wonderful
(11 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Superior Twin Room

Superior Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Junior Suite

Junior Suite | Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Comfort Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

  • Sleeps 2

View all photos for Comfort Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Twin Room

  • Sleeps 2

View all photos for Superior Double Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 3

View all photos for Superior Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Twin Room

  • Sleeps 3

View all photos for Comfort Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

  • Sleeps 1

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About this property

CityClass Hotel Alter Markt

Hotel with a restaurant, steps from City Hall
Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include a meeting room, concierge services and dry cleaning.
CityClass Hotel Alter Markt offers 63 accommodations with minibars and a safe. Flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Cologne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
CityClass Hotel Alter Markt's great location gets high marks from our customers. During your stay, you're just a quick walk from Cologne Cathedral. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Steps from City Hall and Cologne Philharmonic
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at CityClass Hotel Alter Markt.

This 4-star Cologne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Cafe-Lounge Alter Markt55 – On-site café. Open 24 hours.
On-site venue No. 2 – This restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 19.20 per day); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 18.90 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Cafe-Lounge Alter Markt55

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 19 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18.90 per person
  • Nearby parking fee: EUR 19.20 per day (1148 ft away)
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.
Property Registration Number DE293161558, HRA23846, +492219201980, Alter Markt 55, 50667 Köln, CM CityClass Hotel GmbH & Co KG
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Cityclass Hotel Am Dom
Cityclass Hotel Residence Am Dom
Cityclass Hotel Residence Am Dom Cologne
Cityclass Residence
CityClass Residence am Dom
Cityclass Residence Am Dom Cologne
Hotel Cityclass Residence Am Dom
Hotel Residence Am Dom
Residence Am
Residence Am Dom
Cityclass Hotel Cologne
Cityclass Alter Markt Cologne
CityClass Hotel Residence am Dom
CityClass Hotel Alter Markt Hotel
CityClass Hotel Alter Markt Cologne
CityClass Hotel Alter Markt Hotel Cologne

CityClass Hotel Alter Markt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 625 out of 1001 reviews
Rating 8 - Good. 296 out of 1001 reviews
Rating 6 - Okay. 54 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, superb location, excellent breakfasts and a very comfortable room.
Stayed 4 nights in Jul 2025

8/10 Good

Major

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Room comfort
This hotel is definitely the heart of the social area so noise is a problem late at night into the early morning. Homessless sleeping and yelling outside, and with no AC - choice leave window open to stay cooler and hear the noise or shut the window and sleep in a sweat box.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tyler

Great hotel for the price. The AC could be a little colder. Everything else was perfect.
Stayed 3 nights in Jul 2025

6/10 Okay

Daniel Berg

Stayed 3 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

8/10 Good

Brittany

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

We had a great stay. The hotel was so close to everything and conveniently located to the train station. It was one of the hottest days of the summer and the staff brought extra fans and water for us to the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location
Stayed 1 night in Jul 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for a quick trip to the city- everything nearby and easy to find.
Stayed 1 night in Jun 2025

6/10 Okay

JAMES, Richmond

Location is great! But nothing is in the room. No hot water pot, no tea and coffee bags in the room.
Stayed 1 night in Jun 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in Cologne

Nice quiet stay in Cologne with a good location and convenient. Very walkable with shops and close to train station and of course the beautiful cathedral! Good value for the price.
Stayed 1 night in Jun 2025

10/10 Excellent

Sidney, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and spacious room, super convenient, great view.
Stayed 1 night in Jun 2025

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, friendly helpful staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay. Would highly recommend

Very pleasant stay. Room was comfortable, over looking the square. Staff really friendly. Hotel was very central. We paid extra for Breakfast, which was excellent
Stayed 2 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness
Stayed 4 nights in Jun 2025

10/10 Excellent

Alison

Liked: Cleanliness, amenities, property conditions & facilities
Ideal location. Very clean.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maziyar

Liked: Cleanliness, staff & service, property conditions & facilities
Good place just where you must be when in Köln
Stayed 1 night in Jun 2025

4/10 Poor

Steven

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall, we were disappointed with our stay. Our room was fairly large with a king bed and good-sized shower. The hotel is modern and aesthetically pleasing. The location is very convenient as it's close to the Cologne Hbf central train station (10-minute walk with luggage), the main attractions of the Cologne Cathedral, Rhein River (8-minute walk), and Alter Markt square, as well as shopping and restaurants. The Cons: the most disappointing portions of our stay was with the air conditioner in our room, noise, and staff. As temperatures averaged in the high 70's (26 Celsius), we found that our room was very uncomfortable from the heat. To our dismay, we could not adjust the thermostat to cool the room. I reported the issue to the nighttime staff however, she just blew me off stating that the temperature was set to 19 Celsius and could not be adjusted. She did not offer to investigate the matter or offer and different room. Our only saving grace was that we could open the windows. The area was very noisy during the evenings into the early morning hours from the "revellers" who were drinking at the various pubs and restaurants as well as from motor vehicles. In all, this made for some rough nights of sleep. Our experience with the staff was not that great. Some of the daytime staff were relatively friendly however, the nighttime staff person was not friendly at all and wore it on her face. Should we pay a return visit to Cologne, we will not consider this hotel.
Stayed 4 nights in Jun 2025

10/10 Excellent

Steve, Paradise valley

Liked: Cleanliness, amenities, property conditions & facilities
Everything perfect!
Stayed 2 nights in Jun 2025

10/10 Excellent

Brid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Not our first time in this hotel and won't be our last! Room 502 was lovely and spacious. Extremely warm at night and could mot adjust the aircon but this didn't take away from our lovely stay. Can't recommend enough as a central base to explore Köln.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen, Gilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is superb, right in the middle of the Old Market in Cologne, and steps away from the Cologne Cathedral. The staff is very friendly, and the facility is wonderful
Stayed 1 night in Jun 2025

10/10 Excellent

Edoardo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really had a lovely time in Koln. The hotel is very clean and the room and bathroom big. It's very cosy and we will definitely come back !!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Cailey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were very kind
Stayed 1 night in May 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Fariba

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025