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Quality Inn West Columbia - Cayce

2.5 star property

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Photo gallery for Quality Inn West Columbia - Cayce

Lobby
Egyptian cotton sheets, premium bedding, pillow-top beds, desk
Exterior
Free daily buffet breakfast
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
3020 Charleston Hwy, West Columbia, SC, 29172
  • Riverbanks Zoo and Garden
    ‪10 min drive‬
  • University of South Carolina
    ‪11 min drive‬
  • Williams Brice Stadium
    ‪14 min drive‬
  • Columbia, SC (CAE-Columbia Metropolitan)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, desk

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.3 out of 5, (945)
The price is €63
for 1 room
includes taxes & fees
3 Aug - 4 Aug
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About this property

Quality Inn West Columbia - Cayce

Family-friendly hotel connected to a shopping centre in West Columbia with free breakfast
Along with a nightclub, this hotel has a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities and a 24-hour front desk.
Quality Inn West Columbia - Cayce offers 57 accommodations with complimentary bathrobes and a hairdryer. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch LED televisions come with premium cable channels and first-run films. Bathrooms include baths or showers and complimentary toiletries.

This West Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Guests aged under 18 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn West Columbia - Cayce. During your stay, you'll be connected to a shopping centre and close to Williams Brice Stadium. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • 11 minutes by car from University of South Carolina and 15 minutes from Fort Jackson
Quality Inn West Columbia - Cayce offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is served daily. A nightclub, barbecue grills, and a vending machine are also featured at the family-friendly Quality Inn West Columbia - Cayce. Free self parking is available.

Smoking is allowed in designated areas at this West Columbia hotel.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Air hockey
  • Billiards/pool table
  • Bingo
  • Books
  • Concerts/live shows
  • Evening entertainment
  • Foosball table
  • Games
  • Gym
  • Karaoke
  • Nightclub
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas
  • Water sports equipment
  • Windsurfing
  • Wine tours

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • First-run films

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Country Hearth Inn Cayce Columbia Hotel
Country Hearth Inn Columbia Hotel
Country Hearth Inn Cayce Columbia
Country Hearth Inn Cayce

Quality Inn West Columbia - Cayce Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 108 out of 382 reviews
Rating 8 - Good. 102 out of 382 reviews
Rating 6 - Okay. 67 out of 382 reviews
Rating 4 - Poor. 50 out of 382 reviews
Rating 2 - Terrible. 55 out of 382 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Latrice

Disliked: Property conditions & facilities
The property is ok for a night stay
Stayed 1 night in Mar 2025

10/10 Excellent

Samuel

Business traveller
Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Angel

Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

We did not enjoy our stay. The room did not feel clean. Our daughter almost had a panic attack when we arrived on the property because she felt so uncomfortable. We were only there to sleep for a few hours as we were arriving late and leaving early. If we had to stay any longer we would have left upon arrival.
Stayed 1 night in Mar 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Cl9se to my family
Stayed 2 nights in Mar 2025

2/10 Terrible

STEPHEN

Disliked: Cleanliness, staff & service, property conditions & facilities
Couldn't sleep from the road noise
Stayed 1 night in Feb 2025

2/10 Terrible

Melvin

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Check in person was pleasant. It was all downhill after that. Smell, cleanliness, comfort…very poor.
Stayed 1 night in Feb 2025

4/10 Poor

Linda

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid

The staff is nice but otherwise , the building is old and look nothing like what is advertised. Rooms are dingy, musty smelling, and tub is mildewy. Hotel, Needs remodeling. Rooms are accessible from outside and it appears that people live here.
Stayed 2 nights in Feb 2025

2/10 Terrible

Shari

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We changed rooms twice. The first one smelled like smoke ( although it was non smoking) with burn holes in the comforter. The second room was filthy. No smoke detector. Gum stuck to the headboard.
Stayed 1 night in Feb 2025

6/10 Okay

Mark

Disliked: Amenities
Location and oldet rooms
Stayed 1 night in Jan 2025

8/10 Good

Amy

Liked: Staff & service, property conditions & facilities
Convenient location for work
Stayed 2 nights in Feb 2025

8/10 Good

Amy

Liked: Staff & service
Conveniently located for work.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lakeia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location was convenient to downtown area
Stayed 2 nights in Feb 2025

10/10 Excellent

scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Feb 2025

2/10 Terrible

Patrick W

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Not as pictured, but clean and the staff is friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Marty

Stayed 1 night in Dec 2024

10/10 Excellent

Saydi

Stayed 4 nights in Nov 2024

6/10 Okay

Michael

Business traveller
Disliked: Cleanliness, staff & service, room comfort

Average

I saw baby roaches...room was stale not fresh. Very average. Customer service was average...didnt feel wanted
Stayed 1 night in Nov 2024

10/10 Excellent

Andra

Stayed 1 night in Nov 2024

10/10 Excellent

Saydi

Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Needs better maintenance.

The property could use some maintenance. The door sweep was missing at the entrance door. The sink was missing the drain plug. The bathtub water handle was broken. One of the electrical outlet boxes was loose. Nothing was so broken that it affected my overall stay but the damage was disappointing.
Stayed 1 night in Nov 2024

8/10 Good

Hugh

Stayed 2 nights in Oct 2024