Everyone we met was friendly and polite. The unit was quiet and spotless and had most things someone might need in the kitchen or bathroom. We did have to air it out upon arrival due to moth balls in the closet. Recent flooding made some of the grounds mushy, but maintenance is working on it. Beach access could be a challenge for those with mobility issues, due to a temporary (?) open drainage ditch near the beach, sloping of the boardwalk, muddy areas, and many stairs to the units and in the pool area. We rate this unit 5 stars even though the resort is still doing hurricane repairs. The pool and gameroom are sparkling clean. Overall, we loved our stay and would go back anytime!