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Western Inn

2.5 star property

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Photo gallery for Western Inn

Indoor pool
Lobby
Property grounds
Hallway
Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1842 Madison Ave., Council Bluffs, IA, 51503
  • Place, Bowlero Council Bluffs
    ‪6 min walk‬
  • Place, Henry Doorly Zoo and Aquarium
    ‪7 min drive‬
  • Place, Charles Schwab Field Omaha
    ‪10 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Free daily continental breakfast
AmericInn by Wyndham Council Bluffs
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.3 out of 5, 978 reviews
The price is €64
includes taxes & fees
20 Jan - 21 Jan
AmericInn by Wyndham Council Bluffs

About this property

Western Inn

Suburban hotel with free breakfast and 24-hour front desk
An indoor pool, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a library and express check-out are on-site.
Western Inn offers 51 accommodations with a hairdryer and free toiletries. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Western Inn. During your stay, you'll be close to Historic General Dodge House. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and library
  • Guests speak favourably about the clean guestrooms and the value of their stay
  • 9 minutes by car from Henry Doorly Zoo and Aquarium and 10 minutes from CHI Health Center Omaha
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served. An indoor pool, a library, and a vending machine are also featured at the business-friendly Western Inn. Free self parking is available.

This Council Bluffs hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Western Council Bluffs
Western Inn Council Bluffs
Western Inn
Western Inn Hotel
Western Inn Council Bluffs
Western Inn Hotel Council Bluffs

Western Inn Reviews

Reviews

6.2
Rating 10 - Excellent. 199 out of 1006 reviews
Rating 8 - Good. 233 out of 1006 reviews
Rating 6 - Okay. 174 out of 1006 reviews
Rating 4 - Poor. 175 out of 1006 reviews
Rating 2 - Terrible. 225 out of 1006 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

David

Disliked: Cleanliness, amenities, property conditions & facilities
We stayed here in '19 & '20 on our return from a Wyoming hunt. It was a nice, clean & safe motel. So we decided to stop again this year. Things changed. First, tub leaked with a 3' X 3' rug area socked outside bathroom Second, homeless person was camped at the entrance when we left at 5:30 am Third, general cleanliness of room & bedding was very worn With general condition of motel we passed on breakfast
Stayed 1 night in Oct 2025

4/10 Poor

William, Slough

Disliked: Cleanliness, property conditions & facilities
This hotel needs a complete refit, my room was hot and even with the aircon on cold, it was still too warm for me.
Stayed 1 night in Oct 2025

10/10 Excellent

Dakota

Stayed 1 night in Oct 2025

2/10 Terrible

Kasey

Disliked: Staff & service, amenities, property conditions & facilities
I was charged a pet fee multiple times with no pet.
Stayed 1 night in Oct 2025

10/10 Excellent

Pete

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great parking, clean room, Great bathroom. I enjoyed the breakfast
Stayed 1 night in Oct 2025

10/10 Excellent

Pete

Stayed 1 night in Oct 2025

8/10 Good

Brian

Business traveller, Travelled with partner
Friendly
Stayed 1 night in Oct 2025

10/10 Excellent

Karim

Stayed 1 night in Oct 2025

6/10 Okay

Kasey

Stayed 3 nights in Sep 2025

6/10 Okay

Kasey

Travelled with pets
Disliked: Amenities, property conditions & facilities
Don't use the pool
Stayed 1 night in Oct 2025

2/10 Terrible

Todd

Travelled with family
After we checked it we went to the room to check it out. It was very dirty with mold on th ac unit , stains on the sheets , and 2 little beds with 3 dirty pillows. Since there was going to be 4 of us we just decided to go find something more appropriate. We should have told the desk we were leaving but we were tired and just wanted a decent place to stay
Stayed 2 nights in Sep 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not a very clean place all over.
Stayed 1 night in Sep 2025

2/10 Terrible

mya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
they are disrespectful , they cancelled my booking and told me i was the one who did it , then said it was hotels . com who did it, when in reality it was their manager because they double booked ! they canceled the day before my stay and i had no idea about it until i showed up to the hotel. never staying there again
Stayed 2 nights in Sep 2025

2/10 Terrible

rob

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Run as far away from this place as possible! Absolutely the most disgusting hotel ive ever seen. Pet hair on the bedding, giant mold spot on the wall by ac that was broken, and taped together. Huge water stain by the ac disgusting brown "stuff" smashed in the carpet. Sink was non functional but had a steady trickle you couldnt shut off. Honestly so much more. The best thing would be to burn this place to the ground and start over the owners should be ashamed of the level of disrepair, mold, stains, and horrible uncleanliness. House keeping also removed my phone charger from the room and i now have to buy another. I would not stay here again if they payed me 10x the amount they charge.
Stayed 2 nights in Sep 2025

8/10 Good

Son

Stayed 2 nights in Sep 2025

2/10 Terrible

Slobodan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
O my goodness
Stayed 1 night in Sep 2025

4/10 Poor

Clayton

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place is falling apart. Fixtures barely hanging on. Hole in the wall. Window not sealed. Sink counter sloped. Carpet in pieces. Parking lot very cracked and various bits of trash. Small black spots on the AC vents. They seriously need to bring in some maintenence guys. Otherwise, the bed was comfortable, staff was helpful, and they had waffles for free breakfat.
Stayed 3 nights in Sep 2025

10/10 Excellent

Neil

Stayed 1 night in Sep 2025

6/10 Okay

Geoff

Stayed 1 night in Sep 2025

4/10 Poor

Thomas

Disliked: Cleanliness, property conditions & facilities, room comfort

Really bad.

Super gross. Linens/towels pretty much all stained. Broken down structures. The first room they put us in AC was broken. Bad smell. Messy hallway. The actual housekeeper did a good job given the terrible situation they're working in.
Stayed 1 night in Sep 2025

2/10 Terrible

Guadalupe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First room they gave me was so dirty, sheets had blood, no toilet paper the air conditioner did not work and it was 90 some degrees outside, carpet was dirty tv was not working, had him change me rooms, 2nd room was dirt as well ceiling there was a huge whole, like if there was a water coming down from there, they never repaired it, the door was very hard to close so i felt very unsafe, baby crying people yelling, it was my daughter and myself that stayed, was very unhappy I do not recommend this room to no one.
Stayed 1 night in Sep 2025

6/10 Okay

david

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Air conditioning was subpar at best room was clean but in need of repairs
Stayed 1 night in Sep 2025

2/10 Terrible

Margaret

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NO WAY!

The pictures were deceiving. It appeared to be a decent hotel. A group of 7, we got 2 rooms. I walked into my room, the heat bursted out the door as soon as I opened it. Rich with the scent of dog urine. It’s pet friendly, but whoever had pets was not. They picked the feces off the floor but left whatever stuck to the carpet. I have never seen anything as disgusting. My mom came in. She ended up getting us about her room. It was even worse with the smell. We opened the windows hoping to air it out. We all rode in silence to get dinner. All in shock. As we came too we realized we are not that desperate to accept those conditions. We got back. I walked into my mom’s room and I was shocked at how disturbingly stained her carpet was. Not an area of the carpet was unstained. I’m not even exaggerating when I say we couldn’t even take our shoes off in there. Back to airing out the rooms it actually seemed worse. It was appalling. My mom’s room actually had blood on the wall and a used bar of soap in the bathroom. I don’t know what kind of operation they are running but hotels.com needs to take this off the site.
Stayed 1 night in Sep 2025

2/10 Terrible

Daniel

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

STEVAN

Liked: Staff & service
Disliked: Property conditions & facilities
gave us an occupied room, had to change/ shower did not work/ live bugs in bathroom/ in need of refurbishing
Stayed 1 night in Sep 2025