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Western Inn

2.5 star property

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Photo gallery for Western Inn

Lobby
Indoor pool
Hallway
Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets
Front of property

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
1842 Madison Ave., Council Bluffs, IA, 51503
  • Horseshoe Council Bluffs
    ‪5 min drive‬
  • Mid-America Center
    ‪5 min drive‬
  • Henry Doorly Zoo and Aquarium
    ‪9 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby

AmericInn by Wyndham Council Bluffs

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.3 out of 5, 951 reviews
The price is €64
includes taxes & fees
14 Sept - 15 Sept
AmericInn by Wyndham Council Bluffs

About this property

Western Inn

Suburban hotel with free breakfast and 24-hour front desk
An indoor pool, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a library and express check-out are on-site.
Western Inn offers 51 accommodations with a hairdryer and free toiletries. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Western Inn. During your stay, you're just a quick walk from Bowlero Council Bluffs. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and library
  • Guests speak favourably about the clean guestrooms and the value of their stay
  • 9 minutes by car from Henry Doorly Zoo and Aquarium and 9 minutes from Harrah's Council Bluffs Casino
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served. An indoor pool, a library, and a vending machine are also featured at the business-friendly Western Inn. Free self parking is available.

This Council Bluffs hotel is smoke free.

Guests are served a free continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Western Council Bluffs
Western Inn Council Bluffs
Western Inn
Western Inn Hotel
Western Inn Council Bluffs
Western Inn Hotel Council Bluffs

Western Inn Reviews

Reviews

6.2
Rating 10 - Excellent. 195 out of 1000 reviews
Rating 8 - Good. 243 out of 1000 reviews
Rating 6 - Okay. 176 out of 1000 reviews
Rating 4 - Poor. 171 out of 1000 reviews
Rating 2 - Terrible. 215 out of 1000 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

James, Coralville

Business traveller
Liked: Cleanliness, property conditions & facilities
Very basic, as expected by price, but clean, functional and safe. Staff unigormly helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness
The price was the cheapest but the one bed smelled like pee, the ac didn't work and there were weird stains all over the floor.
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley, Omaha

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet, nice spacious room, very clean, great breakfast, friendly staff, swimming pool was actually open, clean, & warm water, had a guest washer & dryer to use, great experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Destiny

Stayed 2 nights in May 2025

10/10 Excellent

gary

Stayed 2 nights in May 2025

4/10 Poor

Kimberley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Dale

Business traveller
Disliked: Cleanliness, property conditions & facilities
They need to update their photos. I’ve included photos to show the stains on the towels, some kind of liquid running down the walls, the shower head coming out of the wall, and so much more. The lamp pic alone will make you wonder when the last time it was cleaned. It was quiet. The breakfast was simply mediocre. Expected more.
Stayed 2 nights in May 2025

6/10 Okay

Nicholas

Travelled with partner
Liked: Staff & service
The hotel overall was clean and had everything you needed. However, carpet was dirty and comforter stained. Worse of all bed and pillows were hard as rocks. I would still recommend to people on a budget.
Stayed 2 nights in May 2025

6/10 Okay

Marchelle

Disliked: Cleanliness, property conditions & facilities
Our 1st room was on the second floor and they did not have an elevator and the room was dirty and furniture was broken. They ended up giving us a room on the first floor which was in better condition but the furniture was dirty and there was poop on the bathroom wall.
Stayed 1 night in May 2025

2/10 Terrible

Tammy

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were not queen size beds. They were standard double. They were very hard and un comfortable. Would not stay here again
Stayed 3 nights in May 2025

8/10 Good

Mark

Stayed 1 night in May 2025

6/10 Okay

Timothy

Stayed 1 night in May 2025

8/10 Good

Janet, Denver

Travelled with family
Liked: Cleanliness, staff & service
Proprietor was pleasant and helpful
Stayed 1 night in May 2025

4/10 Poor

James

Stayed 1 night in May 2025

6/10 Okay

Chantel

Liked: Staff & service
Computer didnt work. Air conditioner is more like a fan. And we were not able to connect to any internet. Breakfast is cereal or waffel. It was a lil ik but staff was very nice and that goes a long way.
Stayed 2 nights in May 2025

6/10 Okay

Alisha

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The place wasnt bad for the price, but it definitely needs some actual cleaning done. The carpet needs cleaned desperately. The pool itself was decent but the bathroom/shower area was absolutely disgusting. The sheets/towels in the rooms were clean but were very worn out. The couch in the room should just go to the dumpster. The toilet and shower drained very slow. The breakfast was very basic and the milk was expired previous day. The yogurt had a couple days left. The food license had about a month left and i never saw the actual hotel license which is supposed to be posted in a visible location. But overall they need to actually clean the place. But was greatful for clean towels and bedding.
Stayed 2 nights in May 2025

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Carpet was duck taped Room smellled bad Bed was hard
Stayed 1 night in May 2025

10/10 Excellent

Ace

Stayed 1 night in May 2025

10/10 Excellent

Ace

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service
Suited my needs for a good price. Not the Ritz but I didn't pay for the Ritz. Good deal.
Stayed 1 night in May 2025

2/10 Terrible

SHARON

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We're handicapped. No elevator. Given different room. MULTIPLE burned out electric outlets. Smelled REAL bad. Holes in walls. Sink faucet ran constantly or you had to reach under the sink to turn both hot and cold to stop constant run. Permanent Water pooled on bathroom floor near wall and toilet but not seen to be impacted by use of the toilet. New shower but rusted curtain rod and towel holder. Inside bathroom door horribly scratched up. No glasses or ice bucket, but no ice in the dispenser either. Good bed. Nice pool. Continental breakfast extremely limited. Only one handicap parking space. Another guest said their room had comparable issues and had noted the same burned out and broken outlets in the public areas and the room. Duct taped carpet. Staff were polite but unhelpful. Due to a local event drawing 40,000 people to area meant we could not go to a different location.
New shower but rusted curtain rod.
Outle in hallway toward our room.
Broken outlets
Clear evidence of water damage affecting area surrounding the through the wall unit and floorboard
Stayed 2 nights in May 2025

8/10 Good

REX, WESTMINSTER

Liked: Cleanliness, staff & service
Old hotel. Poor parking.
Stayed 1 night in May 2025

10/10 Excellent

Brooke

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The are so very friendly, everytime we come in. Home away from home
Stayed 1 night in Apr 2025