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SureStay Hotel by Best Western Florence

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Florence

Lobby
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Free daily continental breakfast
Reception

Reviews

5.6 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
8075 Steilen Dr, Florence, KY, 41042
  • Place, Florence Mall
    ‪1 min drive‬
  • Place, Cinemark Florence 14
    ‪1 min drive‬
  • Place, UC Health Stadium
    ‪2 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk with a TV, a chair, a window with curtains, and a wall-mounted light.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

A hotel room with a bed, a desk with a TV, a chair, a window with curtains, and a wall-mounted light.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

SureStay Hotel by Best Western Florence

This hotel features a 24-hour fitness centre, a 24-hour business centre and a business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a front desk safe and a vending machine are on-site.
SureStay Hotel by Best Western Florence offers 92 air-conditioned accommodations with a safe and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

This Florence hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Florence. During your stay, you'll be within walking distance of UC Health Stadium. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a front desk safe, a 24-hour business centre and a vending machine
  • On-site recreation includes a 24-hour gym
  • 12.4 mi (20 km) from Northern Kentucky Convention Center and 13.1 mi (21.1 km) from Paycor Stadium
  • Pets welcome for a fee (restrictions apply)
Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is served daily. A 24-hour fitness centre, a vending machine, and a front desk safe are also featured at the business-friendly SureStay Hotel by Best Western Florence. Self parking is free.

Smoking is allowed in designated areas at this Florence hotel.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1970
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay
  • Service fee: USD 2 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Travelodge Cincinnati Hotel Florence South
Travelodge Florence Cincinnati South
Travelodge Florence Cincinnati South Hotel
Travelodge Cincinnati South Hotel
Travelodge Cincinnati South
Travelodge Wyndham Florence/Cincinnati South Hotel Florence
Travelodge Wyndham Florence/Cincinnati South Hotel
Travelodge Wyndham Florence/Cincinnati South Florence
Travelodge Florence / Cincinnati South
Travelodge Florence Cincinnat
SureStay Hotel Best Western Florence
SureStay Best Western Florence
Hotel SureStay Hotel by Best Western Florence Florence
Florence SureStay Hotel by Best Western Florence Hotel
Hotel SureStay Hotel by Best Western Florence
SureStay Hotel by Best Western Florence Florence
SureStay Hotel Best Western
SureStay Best Western
Travelodge Florence / Cincinnati South
Travelodge by Wyndham Florence/Cincinnati South
Surestay Best Western Florence
Surestay By Florence Florence
SureStay Hotel by Best Western Florence Hotel
SureStay Hotel by Best Western Florence Florence
SureStay Hotel by Best Western Florence Hotel Florence

SureStay Hotel by Best Western Florence Reviews

Reviews

5.6
Rating 10 - Excellent. 197 out of 1006 reviews
Rating 8 - Good. 181 out of 1006 reviews
Rating 6 - Okay. 145 out of 1006 reviews
Rating 4 - Poor. 162 out of 1006 reviews
Rating 2 - Terrible. 321 out of 1006 reviews

5.4/10

Cleanliness

6.8/10

Staff & service

5.2/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room. Friendly staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Wonderful staff, room was comfortable and clean!
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Warren

Liked: Cleanliness, staff & service
Property is being repainted
Stayed 1 night in Mar 2026
Verified

8/10 Good

Ronald

Liked: Cleanliness
Good place
Stayed 3 nights in Nov 2025
Verified

4/10 Poor

Justin

Liked: Staff & service
Disliked: Amenities
Seen roaches in the bathroom.
Stayed 1 night in Feb 2026
Verified

4/10 Poor

RYAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in room, toilet had waste in it, linens were other than clean with I can only imagine they were cigarette burns, and then there was a kiosk for check in where the other individual was not a local.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Frenchele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was nice just the outside had some issues but other that perfect.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Dinesh choudary

Disliked: Cleanliness, staff & service, property conditions & facilities
I did not get proper sleep because of dog braking and the sheets are not clean
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good stay and had just what we needed. Loved also having a refrigerator and microwave and breakfast
Stayed 3 nights in Oct 2024
Verified

4/10 Poor

Kristie

Liked: Staff & service
Disliked: Cleanliness
The pictures are bright and welcoming but they do not match the actual property. It was also very loud, I could hear people in the hotel around me. We was woken up several times throughout the night. The airconditioner/heater smelled like someone had peed in it. And as we were packing up to leave we found cigarette hole in the sheets.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Sep 2024
Verified

4/10 Poor

Ashley

Disliked: Cleanliness, amenities, property conditions & facilities
Sink was leaking, bed sheets were dirty, the hotel needs to be updated bad. It was a good price and the staff was very friendly. Area around the hotel was very nice as well...lots of shopping and restaurants.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Emilia

Liked: Staff & service
The rooms were really nice. King bed was huge and clean. Such a cheap price for great quality!! Staff were really friendly too.
Stayed 3 nights in May 2025
Verified

4/10 Poor

Calvin

Disliked: Cleanliness
Lower than the low budget hotels in the area.
Stayed 3 nights in May 2025
Verified

4/10 Poor

Jordan

Disliked: Amenities, property conditions & facilities
Staff was super responsive and friendly. Toilet in hallway was disgusting. In room- bedside table was falling off the wall and couldn’t hold a phone, plate covers were missing, sheets stained, changed rooms 3x to get ac that worked.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sharon

Liked: Amenities
Clean rooms
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, amenities
This hotel is quite dingy, smells horrible and the pets bark all the time. It says it has a gym which is literally the only reason I booked it but on check in I was informed that all of the weights had been stolen. The Staff is lovely though.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Randy

Acceptable
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Dominick

Nice
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Mary

Love it but bathrooms need a up grade
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Daniel

The beds were good
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and in really good shape. You definitely get a quality room for the vslur price. My kids also liked the hotel. The breakfast was alright too. Food was average but well stocked. I would stay there again.
Verified

2/10 Terrible

Andre

Disliked: Cleanliness, amenities, property conditions & facilities
Roaches
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Coven
Stayed 1 night in Sep 2025

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