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SureStay Plus Hotel by Best Western Plano

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Plano

Lobby
Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, blackout curtains, iron/ironing board
Meeting facility
Exterior
Outdoor pool, open 8:00 AM to 11:00 PM, pool loungers

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
640 E Park Blvd, Plano, TX, 75074
  • CityLine
    ‪3 min drive‬
  • Plano Convention Center
    ‪4 min drive‬
  • University of Texas at Dallas
    ‪7 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(25 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed) | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.2 out of 10
Very good
(27 reviews)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior

Comfort Suites Plano - Dallas North

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
3.9 out of 5, Good, 1,002 reviews
The price is €70
includes taxes & fees
25 Sept - 26 Sept
Comfort Suites Plano - Dallas North

About this property

SureStay Plus Hotel by Best Western Plano

Suburban hotel with free breakfast and 24-hour fitness centre
This smoke-free hotel features an outdoor pool, a 24-hour fitness centre and a snack bar/deli. Free self-service breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business centre, a coffee shop/cafe and Access to hot tub are on-site.
SureStay Plus Hotel by Best Western Plano offers 84 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation offers separate sitting areas. Beds feature premium bedding. 43-inch LED televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
The free breakfast at SureStay Plus Hotel by Best Western Plano gets good marks from our customers. During your stay, you'll be within walking distance of ArtCentre of Plano. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free self-service breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • Guests speak favourably about the clean guestrooms and the breakfast
  • 13 minutes by car from Galleria Dallas and 8 minutes from University of Texas at Dallas
  • Pets welcome for a fee
SureStay Plus Hotel by Best Western Plano offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. There's a coffee shop/cafe on site, as well as a snack bar/deli. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 581 square feet (54 square metres) and includes conference space. A vending machine, tour/ticket assistance, and a picnic area are also featured at the business-friendly SureStay Plus Hotel by Best Western Plano. Self parking is free.

This Plano hotel is smoke free.

Guests are served a free self-service breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 7:00 AM to 10:00 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 581 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 100 per stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night (maximum USD100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Park Suites
Best Western Park Suites Hotel
Best Western Park Suites Hotel Plano
Best Western Park Suites Plano
Hotel Best Western Park
Magnuson Hotel Park Suites Plano
Magnuson Hotel Park Suites
Magnuson Park Suites Plano
Magnuson Park Suites
Magnuson Hotel Park Suites
Surestay Plus By Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel
SureStay Plus Hotel by Best Western Plano Plano
SureStay Plus Hotel by Best Western Plano Hotel Plano

SureStay Plus Hotel by Best Western Plano Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 428 out of 1003 reviews
Rating 8 - Good. 265 out of 1003 reviews
Rating 6 - Okay. 128 out of 1003 reviews
Rating 4 - Poor. 84 out of 1003 reviews
Rating 2 - Terrible. 98 out of 1003 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Rakesh

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go somewhere else

The room had no bath towels and hand towels when we checked in and they said they were running out of them when we asked for it. Also they charge you for water because you are not a best western member. the rooms the hallways the entrance everything is just smelly and dirty.
Stayed 3 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was quiet and comfortable
Stayed 2 nights in Jun 2025

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place

Enjoyed it
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Stay!

Great
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jonathan

Stayed 2 nights in May 2025

4/10 Poor

April

Liked: Cleanliness
Disliked: Amenities
I asked for a towel and they kept saying they didn’t have any.
Stayed 2 nights in May 2025

8/10 Good

joe

Business traveller
Liked: Staff & service
Good hotel
Stayed 3 nights in May 2025

2/10 Terrible

Helen

Disliked: Cleanliness, amenities, property conditions & facilities
This place is a scam to take your money. I booked a 3 night stay through Expedia. When I got to the hotel after driving 14 hours and pulled into the parking lot the place looked sketchy. My husband and I got out and
Stayed 3 nights in May 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Bharathan

Stayed 1 night in May 2025

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good affordable price. Good staff. Rooms in good, clean, and comfortable conditions. One thing I didn't like was the smell of cigarettes in the hallway (some people don't respect the law) but you're good, once you enter your room.
Stayed 2 nights in May 2025

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

Ill be seeking out this chain in my future travels. The daily rate was low for the area, the bed was extremely comfortable, excellent hot water and water pressure. I carry a travel blacklight and the room was VERY clean. Also checked out 3 hours late, and was only charged $25. Most hotels take half or full daily rate for late checkout. Very happy with my stay. Loved the lit mirror for applying makeup, towels were soft, pool and hot tub were clean with no chemical smell.
Stayed 4 nights in May 2025

8/10 Good

Robert

Liked: Cleanliness
Stayed 2 nights in May 2025

2/10 Terrible

Felipe

Stayed 1 night in May 2025

10/10 Excellent

Rutilo

Stayed 3 nights in May 2025

8/10 Good

Billy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and rooms were comfortable. Not very easy access to main highway.
Stayed 2 nights in May 2025

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Loleda

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked two rooms to accommodate our family.This place had bugs ( roaches)crawling on walls in one room and dead bug on the sheets in another. Smelled bad and people hanging outside the hotel .
Stayed 3 nights in Apr 2025

10/10 Excellent

KEVIN, OLATHE

Stayed 1 night in Apr 2025

8/10 Good

Craig

Liked: Cleanliness
The breakfast and breakfast staff were excellent. The front desk staff were just okay and not overly friendly. Property condition was fair - diors and hallway walls had sciffs and bathtub had stain.
Stayed 2 nights in Apr 2025

10/10 Excellent

Caryl

Great place to stay, only complaint we had was the lack of hand towels and face cloths.
Stayed 1 night in Apr 2025

4/10 Poor

Sydney

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This is the weirdest hotel stay I’ve ever had. This property has a german roach infestation and my room smelled like urine upon check in. I went to the desk to see about another room or cancelation and there was nobody there around 11 pm. There were hairs and stains in the sheets, handprints on the headboard, and thick white liquid dripping down the bedstands. The floors were incredibly sticky. They woke us up to change our mattress (not at my request) on my second day and took a good while before getting us sheets and pillows. There’s always noise on the first floor, even at 3-4 in the morning. The only reason we didn’t just leave was our arrival in the middle of the night and I didn’t notice the bugs in our room until the last day, but once I started looking for them they were everywhere. There was dog poop everywhere outside. I’d only stay here when desperate for a cheap room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice convenient place to stay. Clean and comfortable.
Stayed 1 night in Apr 2025