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Hilton Garden Inn Des Moines/Urbandale

3.0 star property

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Photo gallery for Hilton Garden Inn Des Moines/Urbandale

Lobby
Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Terrace/patio
Lobby
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym

Explore the area

View in a map
8600 Northpark Dr, Johnston, IA, 50131
  • Place, IHS-Iowa Health Systems
    ‪11 min walk‬
  • Place, Jordan Creek Town Center
    ‪9 min drive‬
  • Place, Casey's Center
    ‪13 min drive‬
  • Airport, Des Moines, IA (DSM-Des Moines Intl.)
    ‪20 min drive‬

Room options

View all photos for King

Combined shower/bathtub, free toiletries, hair dryer, towels

King

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Accessible Bathtub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-in Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed (1.5 Bathrooms, Accessible Shower)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Presidential Suite, 1 King Bed with Sofa bed (1.5 Bathrooms, Accessible Shower)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed (Drinks & Snacks Included)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed (Drinks & Snacks Included)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (Drinks & Snacks Included)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium Room, 2 Queen Beds (Drinks & Snacks Included)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room With Mobility Accessible Bathtub

  • Sleeps 2

One Bedroom Suite King With Sofabed

  • Sleeps 4

View all photos for Premium King Room

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Premium King Room

  • Sleeps 2

Premium Queen Room with Two Queen Beds

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Mobility Accessible 2 Queen Room with Bathtub

  • Sleeps 4

View all photos for Mobility Accessible Deluxe 1 Bedroom King Suite with Roll in Shower

Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Mobility Accessible Deluxe 1 Bedroom King Suite with Roll in Shower

  • Sleeps 2

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility Accessible 2 Queen Room with Roll in Shower

  • Sleeps 4

View all photos for Junior King Suite

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Junior King Suite

  • Sleeps 4

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed

9.6 out of 10
Exceptional
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Bathtub)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Bathtub)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Room | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

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4.5 out of 5, Wonderful, 1,793 reviews
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includes taxes & fees
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About this property

Hilton Garden Inn Des Moines/Urbandale

Hotel in Johnston with 24-hour fitness centre and sauna
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
Hilton Garden Inn Des Moines/Urbandale offers 148 accommodations with coffee/tea makers and a hairdryer. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

36-inch LCD televisions come with premium satellite channels and pay-per-view films. Business-friendly amenities include desks and printers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Des Moines/Urbandale. During your stay, you'll be within walking distance of IHS-Iowa Health Systems. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym and a sauna
  • 11 minutes by car from Jordan Creek Town Center and 14 minutes from Casey's Center
  • Cats and dogs welcome for a fee
Hilton Garden Inn Des Moines/Urbandale offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 5 meeting rooms available. The business-friendly Hilton Garden Inn Des Moines/Urbandale also features gift shops/newsstands, a garden, and a picnic area. Self parking is free.

This 3-star Johnston hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Great American Grill – This restaurant only serves breakfast.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 12.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 36-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Printer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 12.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 10 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Des Moines Urbandale
Hilton Garden Inn Hotel Des Moines Urbandale
Hilton Garden Inn Moines/Urbandale Hotel Johnston
Hilton Garden Inn Moines/Urbandale Hotel
Hilton Garden Inn Moines/Urbandale Johnston
Hilton Garden Inn Moines/Urbandale Hotel Johnston
Hilton Garden Inn Moines/Urbandale Hotel
Hotel Hilton Garden Inn Des Moines/Urbandale Johnston
Johnston Hilton Garden Inn Des Moines/Urbandale Hotel
Hotel Hilton Garden Inn Des Moines/Urbandale
Hilton Garden Inn Des Moines/Urbandale Johnston
Hilton Garden Inn Moines/Urbandale Johnston
Hilton Garden Inn Moines/Urbandale
Hilton Garden Moines Urbandale
Hilton Des Moines Urbandale
Hilton Garden Inn Des Moines/Urbandale Hotel
Hilton Garden Inn Des Moines/Urbandale Johnston
Hilton Garden Inn Des Moines/Urbandale Hotel Johnston

Reviews

Hilton Garden Inn Des Moines/Urbandale Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 619 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 69 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

Reviews

10/10 Excellent

Earle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Terence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel Stay

My stay was wonderful once I drove into the parking lot. The premises was clean and the entrance was very welcoming! Check-in was smooth and the team member behind the desk was very knowledgeable and courteous. Pleasent too! The hotel room was very impressive and wonderful! I enjoyed my stay and will return!
Stayed 1 night in Aug 2025

10/10 Excellent

Rod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical Hilton, clean, quiet, great breakfast!
Stayed 1 night in Jun 2025

10/10 Excellent

Leslie A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific stay

Stayed here for a night and it was terrific. Breakfast was 8.95 and delish. Oatmeal was super with all the fixings and coffee yummy. Serving staff were a delight! Thrilled for 1.75/load to do some laundry-been on road two weeks. Bed comfy. Parking free and easy. Next to Texas Roadhouse. Shower good. WIFI worked (last hotel it did not) So highly recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Really nice hotel, our only complaints would be the bed was not very comfortable and not enough coffee in the room. Great location, food establishments close by and a really quiet property. Would stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I left my IPhone charger in the room. The hotel contacted me and offered to mail it to me. Since I was returning the following week, they held it until my return. Very nice people
Stayed 1 night in Jul 2025

6/10 Okay

robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too expensive breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Jayme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the safe and comfortable feel along with the location of property
Stayed 1 night in Jul 2025

10/10 Excellent

Dave

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay here again when in the area.
Stayed 1 night in Jul 2025

10/10 Excellent

Kaylinn

Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Stayed 1 night in Jul 2025

2/10 Terrible

Sarah L

Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good, but nothing special.

The room was nice, nothing special. I was surprised that breakfast was an extra charge. The elevators were a bit clunky and smelled of urine, like someone had taken a leak in them. The hallway on the 2nd floor smelled of frying meat in the evening.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michele

Stayed 1 night in Jul 2025

10/10 Excellent

Heidi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilet in our room wouldn't shut off until you giggled the handle.
Stayed 1 night in Jul 2025

10/10 Excellent

Valerie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean nice pool no Hot tub like pics
Stayed 1 night in Jun 2025

10/10 Excellent

Sara

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Paige

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jun 2025

8/10 Good

Ruba

Stayed 4 nights in May 2025

10/10 Excellent

Eugene

Liked: Cleanliness, amenities
Stayed 1 night in May 2025

6/10 Okay

Deme

Travelled with family
Disliked: Cleanliness
Room had bugs/cockroaches. Had to be moved to a new room.
Stayed 3 nights in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Bret

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

It’s been better.

The hotel and staff were very nice. Unfortunately my room did not measure up. Dimly lit, cramped, and unlike all the photos. The shower stall was very narrow and my shoulders barely fit. I do t remember my last visit being like this.
Stayed 2 nights in May 2025