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Address Dubai Mall

5.0 star property
VIP Access

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Photo gallery for Address Dubai Mall

1 bedroom, in-room safe, desk, blackout curtains
Restaurant
Lobby
1 bedroom, in-room safe, desk, blackout curtains
Outdoor pool, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Sheikh Mohammed Bin Rashid Boulevard, Downtown Dubai PO Box 27443, Dubai
  • Place, Dubai Mall
    ‪1 min walk‬
  • Place, Burj Khalifa
    ‪11 min walk‬
  • Place, Dubai Opera
    ‪17 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Deluxe Room City Skyline View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room City Skyline View

10.0 out of 10
Exceptional
(2 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Burj Khalifa and Fountain View Room

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Burj Khalifa and Fountain View Room

10.0 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room - Lounge Access serving Lunch, Afternoon Tea and Dinner

1 bedroom, in-room safe, desk, blackout curtains

Club Room - Lounge Access serving Lunch, Afternoon Tea and Dinner

8.0 out of 10
Very good
(4 reviews)
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Burj Khalifa & Fountain View - Lounge Access serving lunch, afternoon tea, and dinner

1 bedroom, in-room safe, desk, blackout curtains

Club Burj Khalifa & Fountain View - Lounge Access serving lunch, afternoon tea, and dinner

9.0 out of 10
Wonderful
(4 reviews)
  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite Burj Khalifa & Fountain View - Lounge Access serving Lunch, afternoon tea and Dinner

Premier Suite Burj Khalifa & Fountain View - Lounge Access serving Lunch, afternoon tea and Dinner | 1 bedroom, in-room safe, desk, blackout curtains

Premier Suite Burj Khalifa & Fountain View - Lounge Access serving Lunch, afternoon tea and Dinner

  • 120 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite Burj Khalifa & Fountain View - Lounge Access serving Lunch, afternoon tea

1 bedroom, in-room safe, desk, blackout curtains

Executive Suite Burj Khalifa & Fountain View - Lounge Access serving Lunch, afternoon tea

  • 140 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, City Skyline View

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Room, City Skyline View

  • Sleeps 2

View all photos for Deluxe Burj Khalifa and Fountain View Room

1 bedroom, in-room safe, desk, blackout curtains

Deluxe Burj Khalifa and Fountain View Room

  • Sleeps 2

View all photos for Club Room, Lounge Access

1 bedroom, in-room safe, desk, blackout curtains

Club Room, Lounge Access

  • Sleeps 2

View all photos for Club Burj Khalifa and Fountain View Room

1 bedroom, in-room safe, desk, blackout curtains

Club Burj Khalifa and Fountain View Room

  • Sleeps 2

View all photos for Executive Suite Burj Khalifa and Fountain View

1 bedroom, in-room safe, desk, blackout curtains

Executive Suite Burj Khalifa and Fountain View

  • Sleeps 2

View all photos for Premier Suite Burj Khalifa and Fountain View

1 bedroom, in-room safe, desk, blackout curtains

Premier Suite Burj Khalifa and Fountain View

  • Sleeps 2

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About this property

Address Dubai Mall

Luxury hotel with 6 restaurants and full-service spa
This hotel features 6 restaurants, a full-service spa and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge and a sauna are on-site.
Address Dubai Mall offers 196 air-conditioned accommodations with iPod docking stations and a safe. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
Our customers tell us that they can't get enough of the helpful staff at Address Dubai Mall. During your stay, you're just a quick walk from KidZania. Enjoy features like free WiFi in public areas and free valet parking, plus 6 restaurants.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy a bite to eat at one of the 6 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Within a 15-minute walk of Dubai Mall and Souk al Bahar
Address Dubai Mall offers its guests a full-service spa, an outdoor pool, and a health club. There are 6 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

You'll find a business centre on site. A children's pool, a sauna, and spa services are also featured at the luxury Address Dubai Mall. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Address Dubai Mall has 6 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 130 per person
  • 6 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • IPod dock
  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests must show a valid passport or valid UAE national ID (if applicable) at check-in.
Check-in is 2 PM on December 31 to avoid temporary road closures.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Address Dubai Mall

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 350.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 130 per person
  • Rollaway bed fee: AED 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 810668
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Address Fountain Views Hotel Dubai
Address Fountain Views Hotel Dubai
Address Fountain Views Hotel
Address Fountain Views Dubai
Hotel Address Fountain Views Dubai
Dubai Address Fountain Views Hotel
Hotel Address Fountain Views
Address Fountain Views Dubai
Address Fountain Views
Address Dubai Mall Hotel
Address Dubai Mall Dubai
Address Dubai Mall Hotel Dubai
Address Dubai Mall Formerly Address Fountain Views

Address Dubai Mall Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 162 out of 218 reviews
Rating 8 - Good. 38 out of 218 reviews
Rating 6 - Okay. 11 out of 218 reviews
Rating 4 - Poor. 0 out of 218 reviews
Rating 2 - Terrible. 7 out of 218 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

yoybert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Jul 2025

6/10 Okay

syed

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The bed, blanket and pillows, smell so bad, they did not wash them according to the standard. Very very bad smell bed
Stayed 1 night in Jun 2025

10/10 Excellent

sheetal

Stayed 3 nights in May 2025

10/10 Excellent

S D Rami

Stayed 4 nights in Jun 2025

10/10 Excellent

yoybert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great service. I'm sort of given everything, especially in the lounge club we will serve by one of your employee, his name is Hamza. We were looking forward to see him again. He served us last year and began again this year. We over it's exciting to see himsee him absolutely polite employee swell them hamza.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tineesha

Liked: Cleanliness, staff & service, property conditions & facilities
Treated me like a queen
Stayed 2 nights in May 2025

10/10 Excellent

Anas, Louisville K

Stayed 4 nights in May 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
VIP status meant nothing. No comp room upgrade but was “for cash”!! Had to call Expedia to sort, most embarrassing and uncomfortable at reception. They got sorted in the end but very poor from hotel
Stayed 2 nights in May 2025

2/10 Terrible

Doron, sunny isles

Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Marius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property at a perfect location.
Stayed 3 nights in Apr 2025

2/10 Terrible

CLAUDIA

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Subject: Formal Complaint Regarding Incident at The Address Hotel Dubai Mall and Subsequent Consequences To Whom It May Concern, I am writing to formally express my deep dissatisfaction with the handling of a recent incident at The Address Hotel Dubai Mall, which has caused significant distress to my family and disrupted our professional commitments. On April 12, 2025, my daughter sustained an injury due to a falling wooden fixture in our hotel room. Despite the severity of the incident, I had to personally request emergency medical assistance. Subsequently, we incurred substantial medical expenses for her treatment. Her foot remains swollen, and there is concern about a potential fracture, pending further medical evaluation. This incident has had far-reaching consequences: • My daughter missed several days of work at the IPS Real Estate Conference. • I was compelled to cancel a crucial business trip to Paris and Monaco. • We incurred additional costs, including purchasing new airline tickets with Emirates and paying extra fees to return our rental car in Dubai. • My daughter is unable to participate in her school’s lacrosse team until she fully recovers. • I had to cancel a suite reservation at the Burj Al Arab scheduled for April 17, 2025. • My daughter is currently unable to engage in her various extracurricular activities, including lacrosse and tennis training, charity marathons and marches, and traversing her school’s expansive 20-acre campus. I was hostage

10/10 Excellent

Marius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property at a perfect location.
Stayed 3 nights in Apr 2025

10/10 Excellent

S D Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

parisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is exquisite. 5 stars, terrific service with friendly and accommodating staff, beautiful hotel, incredible rooftop with infinity pool overlooking the burj khalifa, fountain and rest of the gorgeous city skyline. Even smells good.
Stayed 9 nights in Mar 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, we got in the early morning from a red-eye. We were lucky that trhere was a room available and were checked in. The staff across the board was constantly going above and beyond to make sure we weren't needing anything. The amenities on the 12th floor are great. My kids and us really enjoyed lounging and swimming at the infinity pool. The rooms are very specious and comfortable. The view to the Burj was worht it. It is so convinient being across Dubai mall. You walk through a bridge that goes through the Chinatown section of the mall and you are right at the famous waterfall in the mall. I would definitely stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

May Wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Shuja

Stayed 2 nights in Feb 2025

10/10 Excellent

Walid

Stayed 1 night in Feb 2025

10/10 Excellent

hawre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

HAMAD

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Okba, Reston

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
That’s was great
Stayed 1 night in Dec 2024

2/10 Terrible

Tan Fung, Shatin

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The staffs are impersonal that lower the reputation of their hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dr.Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024