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The Heritage Hotel, Autograph Collection

4.0 star property

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Photo gallery for The Heritage Hotel, Autograph Collection

Premier Suite, 1 King Bed with Sofa bed, Non Smoking (View) | View from property
Breakfast served
Reception
Breakfast served
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

View in a map
Sheikh Mohammed Bin Rashid Boulevard, Downtown, Dubai, 114822
  • Place, Dubai Mall
    ‪6 min walk‬
  • Place, Burj Khalifa
    ‪9 min walk‬
  • Place, Dubai Fountain
    ‪2 min drive‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking (View)

Deluxe Room, 1 King Bed, Non Smoking (View) | 1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (View)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Pool View, Poolside

Outdoor pool

Deluxe Room, 2 Single Beds, Pool View, Poolside

  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Non Smoking (View)

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking (View)

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(9 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed with Sofa bed, Non Smoking (View)

Premier Suite, 1 King Bed with Sofa bed, Non Smoking (View) | View from property

Premier Suite, 1 King Bed with Sofa bed, Non Smoking (View)

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Pool View, Poolside

Outdoor pool

Deluxe Room, 1 King Bed, Pool View, Poolside

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Non Smoking, City View

1 bedroom, premium bedding, in-room safe, desk

Deluxe Room, 2 Single Beds, Non Smoking, City View

8.0 out of 10
Very good
(3 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

The Heritage Hotel, Autograph Collection

Hotel with free valet parking, 6-minute walk to Dubai Mall
Along with an outdoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Other amenities include a bar/lounge, a coffee shop/cafe and coffee/tea in a common area. Housekeeping is available on request.
The Heritage Hotel, Autograph Collection offers 197 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of The Heritage Hotel, Autograph Collection's great location. During your stay, you're just a quick walk from Dubai Mall. Features include free WiFi in public areas, free valet parking and a free manager's reception.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the proximity to shopping and the location
  • Within a 10-minute walk of Dubai Mall and Dubai Fountain
  • Airport shuttle service available for a fee
The Heritage Hotel, Autograph Collection offers its guests an outdoor pool and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and meeting rooms. The business-friendly The Heritage Hotel, Autograph Collection also features a terrace, a garden, and coffee/tea in common area. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 4-star Dubai hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Heritage Hotel, Autograph Collection has a restaurant serving breakfast only.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 125 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heritage Hotel, Autograph Collection

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 125 per person
  • Airport shuttle fee: AED 520 per vehicle (return, maximum occupancy 2)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
The Heritage Hotel, Autograph Collection offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Manzil Downtown Hotel
Manzil Downtown
Manzil Downtown by Vida

Reviews

The Heritage Hotel, Autograph Collection Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 657 out of 1001 reviews
Rating 8 - Good. 246 out of 1001 reviews
Rating 6 - Okay. 59 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

Reviews

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Wonderful service. Very nice glass water bottles. Beautiful rooms and amenities. Plus, short walk across the street to Timeout Market, which connects to the rest of Dubai Mall and the Burj Khalifa. Definitely will come back!
Stayed 2 nights in Jul 2025

10/10 Excellent

REVA, SINGAPORE

Very comfortable and good location
Stayed 3 nights in Jun 2025

10/10 Excellent

Adil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

Amazing location, fantastic facilities and simply outstanding service
Stayed 10 nights in Jun 2025

10/10 Excellent

Ahmad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jun 2025

10/10 Excellent

REVA, SINGAPORE

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Sam

Stayed 1 night in Jun 2025

10/10 Excellent

Khalefah

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was good
Stayed 4 nights in Jun 2025

8/10 Good

Patrick

Great hotel in an amazing location

Great hotel in an amazing location
Stayed 3 nights in May 2025

10/10 Excellent

Sana

Stayed 1 night in May 2025

10/10 Excellent

Mohamed A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Natalie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly nice hotel. Exceptional cleanliness, wonderful staff, perfect location
Stayed 3 nights in Mar 2025

10/10 Excellent

Delgertsetseg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything
Stayed 6 nights in Mar 2025

8/10 Good

Simon

Stayed 4 nights in Apr 2025

10/10 Excellent

Tameem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Mar 2025

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

wonderful

Excellent hotel, service fantastic. Sports bar very comfortable after a days sightseeing. Would come again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Tameem

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Samuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time staying at this hotel and I love it. Everything you can think of is walking distance and save a lot of money on Uber and Careem. It's a 15 min walk to the Dubai mall where you can get different types of food for each day you are at Dubai. If I ever go back again I will stay here again. Love the staff
Stayed 6 nights in Feb 2025

10/10 Excellent

navi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel at a very convenient location.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 4 nights in Feb 2025

6/10 Okay

AHMAD M, Los Gatos

Stayed 12 nights in Jan 2025

8/10 Good

AHMAD M, Los Gatos

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Rooms need to be updated specifically the nathroom. There is no Spa in the hotel. The Courtyard costumers stays until 4Am and sometimes they can be loud.
Stayed 11 nights in Jan 2025

4/10 Poor

Mehmet

Disliked: Property conditions & facilities
Hotel is old , being told that it will renewed soon
Stayed 4 nights in Jan 2025