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Grand Harbor Resort and Waterpark

3.5 star property

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Photo gallery for Grand Harbor Resort and Waterpark

Property grounds
Exterior
Property amenity
Free daily continental breakfast
Lobby

Popular amenities

  • Bar
  • Pool
  • Room service
  • 24/7 front desk
  • Gym
  • Breakfast included

Explore the area

Map
350 Bell St, Dubuque, IA, 52001
  • Diamond Jo Casino
    ‪1 min walk‬
  • Grand Harbor Resort and Waterpark
    ‪2 min walk‬
  • National Mississippi River Museum and Aquarium
    ‪5 min walk‬
  • Dubuque, IA (DBQ-Dubuque Regional)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Double Room, 2 Queen Beds

8.2 out of 10
Very good
(70 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(37 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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View from room

Best Western Plus Dubuque Hotel & Conference Center

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.3 out of 5, Excellent, (1014)
The price is €133
for 1 room
includes taxes & fees
7 Aug - 8 Aug
Best Western Plus Dubuque Hotel & Conference Center

About this property

Grand Harbor Resort and Waterpark

Family-friendly Dubuque hotel connected to the convention centre, steps from Diamond Jo Casino
This smoke-free hotel features free water park access, an indoor pool and a restaurant. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Grand Harbor Resort and Waterpark offers 193 air-conditioned accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

This Dubuque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a complimentary water park, a lazy river and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grand Harbor Resort and Waterpark. During your stay, you'll be connected to the convention centre and just a quick walk from Mississippi River. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Tony Romas
  • Splash around at the free water park with a lazy river or swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and 2 hot tubs -
  • Guests speak favourably about the clean guestrooms and the location
  • Steps from Diamond Jo Casino and 5 minutes on foot from National Mississippi River Museum and Aquarium
Grand Harbor Resort and Waterpark offers its guests a complimentary water park, 2 hot tubs, a lazy river, and a waterslide. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1453 square feet (135 square metres) and includes a conference centre. An indoor pool, a children's pool, and a fitness centre are also featured at the family-friendly Grand Harbor Resort and Waterpark. Self parking is free.

This 3.5-star Dubuque hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:00 AM.
Tony Romas – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tony Romas

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Children's club
  • Children's pool
  • Free water park
  • Gym
  • Indoor pool
  • Lazy river
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Cot (surcharge)
  • Free water park access
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference centre (1,453 square foot of space)
  • Meeting rooms

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 7 floors
  • Built in 2002
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday and Wednesday:
  • Children's pool
  • Indoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cots (infant beds) are available for USD 5.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per day
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Harbor
Grand Harbor Resort
Grand Harbor Resort & Waterpark
Grand Harbor Resort & Waterpark Dubuque
Grand Harbor Resort Waterpark Dubuque
Grand Harbor Waterpark
Grand Harbor Waterpark Dubuque
Harbor Grand Resort
Dubuque Grand Harbor
Grand Harbor Dubuque
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Grand Harbor Hotel Dubuque
Grand Harbor Resort And Waterpark Dubuque, Iowa
Grand Harbor Resort And Waterpark Hotel Dubuque
Grand Harbor Resort Dubuque
Grand Harbor Resort Waterpark
Grand Harbor Waterpark Dubuque
Grand Harbor Resort and Waterpark Hotel
Grand Harbor Resort and Waterpark Dubuque
Grand Harbor Resort and Waterpark Hotel Dubuque

Grand Harbor Resort and Waterpark Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 385 out of 1009 reviews
Rating 8 - Good. 292 out of 1009 reviews
Rating 6 - Okay. 195 out of 1009 reviews
Rating 4 - Poor. 86 out of 1009 reviews
Rating 2 - Terrible. 51 out of 1009 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My wife and I stayed in Rm 329.. the first night there was no hot water. My wife says the temperature was like taking a "peepee shower." Additionally, the security of the room was very questionable. The door for the room had been kicked in at one time. The lower corner of the door was curved away from the door jam and the exterior surface of the door itself was splintered. It's beyond me why they didn't feel the need to replace the door. I can't recommend this place to stay for anyone if security is not a top priority for management.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun first timer experience

We went to the Grand Harbor for the first time. The waterpark, though, aged was loads of fun. The staff was super friendly and accommodating. The only nitpick was that the walls behind the nightstands were super dusty but I would have never seen it if I did not need to plug something in.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Karla, Barneveld

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was comfy, room was clean- the shower pressure and warmth was not good at all. Breakfast was good! There were a lot of people and a lot of kids, it was a little chaotic and to be expected with having an indoor water park.
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

Dean

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for small children
Stayed 2 nights in Apr 2025

10/10 Excellent

Remedios

Stayed 1 night in Apr 2025

2/10 Terrible

Alexus

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Abby

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the money that I spent to take my kids there it wasn’t worth it.
Stayed 2 nights in Apr 2025

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service
Super fast and friendly check-in. Waterpark was a bit run down, but my 4 and 1 year olds had a blast. Breakfast was decent. Room was clean, with some wear and tear. It was a good, quick getaway for the kids!
Stayed 1 night in Apr 2025

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful
Stayed 1 night in Apr 2025

6/10 Okay

Sandra

Travelled with family
Liked: Room comfort

Waterpark a blast!!

Waterpark of course was the highlight, we had a blast despite the strong chlorine. Rooms were ok, bedding very wrinkled.. not a good first impression wasn’t sure if room had been cleaned or not. Seemed like furniture was missing.. large empty spaces.. like maybe chair and table removed? Weekend we were there very crowded with spring breaker, staffing for breakfast could have been better.. they were out of everything and the two working were running like crazy… other guests were not helpful or polite no fault of the gals trying to keep up with demand.
Stayed 2 nights in Mar 2025

2/10 Terrible

Molly

Stayed 3 nights in Mar 2025

10/10 Excellent

Manjit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice facility. Friendly staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff that goes out of their way to make sure you're satisfied.
Stayed 1 night in Mar 2025

8/10 Good

Sharese

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Brice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fix the arcade and you will make a lot
Stayed 1 night in Mar 2025

10/10 Excellent

Alexis

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Britt

Travelled with family
Liked: Staff & service

For $500 expected more

Top sheets and comforters clearly aren't washed as there is cheeto fingerprints all over the beds. The bath tub faucet drips constantly, many large blemishes on walls, honestly disappointing for what you pay.
Stayed 1 night in Mar 2025

6/10 Okay

Kelsey

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not so great

Our hotel room had curtains missing and broken. The chair in the room was broken. There were red stains on the floor all over the room. We have stayed many times at this hotel and it is outdated but this experience was a first where the room was in shambles and disgusting. Half the arcade games are broken. The water park could use some love.
Stayed 1 night in Mar 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower had a water drip and bathroom fan didn’t work.
Stayed 2 nights in Mar 2025

6/10 Okay

Anthony

Liked: Property conditions & facilities
Disliked: Staff & service
Desk perso
Stayed 1 night in Mar 2025

8/10 Good

donna

Travelled with family

Rooms need updated

If it wasn’t for the Water Park and my grandkids, I would never stay here. The rooms are outdated and need a deep clean. The carpet in the room was disgustingly dirty. Im glad I brought socks to wear. The breakfast in the morning was very good! Nice variety of foods offered. The water park was good. The kids loved it. Could use a few more tables and chairs to put your belongings on. Everyone of the staff we encountered were so friendly and helpful! Overall it was the rooms that were the negative for our trip.
Stayed 3 nights in Mar 2025