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Holiday Inn Hotel & Suites Durango Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites Durango Downtown by IHG

Exterior
Lobby
In-room safe, desk, blackout curtains, iron/ironing board
Point of interest
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
21636 Highway 160 West, Durango, CO, 81301
  • Place, Animas River Trail
    ‪7 min walk‬
  • Place, San Juan National Forest Supervisor's Office
    ‪8 min walk‬
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪10 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Fireplace

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Fireplace

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub) | Bathroom | Hair dryer, towels

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hair dryer, towels

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(32 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(41 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed (Walk-In Shower)

9.4 out of 10
Exceptional
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Balcony

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Hair dryer, towels

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

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includes taxes & fees
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About this property

Holiday Inn Hotel & Suites Durango Downtown by IHG

This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site. Housekeeping is available on request.
Holiday Inn Hotel & Suites Durango Downtown by IHG offers 116 air-conditioned accommodations with a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Hotel & Suites Durango Downtown by IHG. During your stay, you're just a quick walk from San Juan National Forest Supervisor's Office. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Great Copper Tavern
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of San Juan National Forest Supervisor's Office and Animas River
  • Cats and dogs welcome for a fee (restrictions apply)
Holiday Inn Hotel & Suites Durango Downtown by IHG offers its guests an indoor pool, a hot tub, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. A vending machine, ski storage, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Hotel & Suites Durango Downtown by IHG. Parking is available for a fee. A complete renovation of Holiday Inn Hotel & Suites Durango Downtown by IHG was completed in February 2023.

This 3-star Durango hotel is smoke free.

Great Copper Tavern – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Ski shuttle nearby
  • Parking on site (USD 5 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Copper Tavern

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 5 per day
  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to midnight
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Durango Central
Holiday Inn Hotel Durango Central
Holiday Inn Hotel Central
Holiday Inn Hotel Suites Durango Central

Holiday Inn Hotel & Suites Durango Downtown by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 516 out of 1003 reviews
Rating 8 - Good. 232 out of 1003 reviews
Rating 6 - Okay. 130 out of 1003 reviews
Rating 4 - Poor. 73 out of 1003 reviews
Rating 2 - Terrible. 52 out of 1003 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Nicole

Travelled with pets, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, quiet area and large, comfy rooms and bed.
Stayed 1 night in Nov 2025

2/10 Terrible

David

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the worst hotels I have ever experienced. First room they put me in had “white bodily fluid” stains on the bedding, and a bandaid holding a drawer shut (without it, the drawer would roll open non-stop). Switched rooms to a blood stained pillow, and was told it was the only room available. Water pressure was terrible, shower temp was terrible. Pool was not heated, and the hot tub was “turned off” with no available maintenance available. Staff was absent most of the time, and minimally assistive when present. Stay somewhere else. I’ll never return.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities
Super comfy beds! And it was quiet at night!
Stayed 1 night in Nov 2025

10/10 Excellent

Jing

Stayed 2 nights in Nov 2025

6/10 Okay

Rachel, Greeley

Travelled with partner
Wasnt very clean
Stayed 2 nights in Nov 2025

6/10 Okay

Sarah

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities
Clean rooms, overall clean hotel. Lobby fireplace was not working, pool was extremely cold, had to pay additional for breakfast and it was mediocre, asked for an adjoining rooms when booked over 2 months prior to booking was told yes, upon arrival was told that wasn’t possible. Multiple times one of the front desk staff was sitting in the lobby on their phone, eating, laying down. Then took excessive amount of time to go back to the desk when we were standing there waiting on them.
Stayed 3 nights in Nov 2025

8/10 Good

Dwaine

Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Stayed 2 nights in Nov 2025

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable beds, clean!! Good breakfast
Stayed 3 nights in Nov 2025

6/10 Okay

Jessica

Travelled with family
Room wasn’t ready when we arrived and wasn’t ready until 8pm! Hot tub was broken. We tried to dine in their tavern and were ignored until they stopped serving food. Room was fine. Good location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Meghan

Stayed 1 night in Nov 2025

10/10 Excellent

zhuo

Stayed 1 night in Nov 2025

10/10 Excellent

Julie, lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even if you don't stay here (though I absolutely, 100% recommend that you do, this hotel is fantastic, from Jim's kind greeting at the front desk to the view out every window), you have got to pay a visit to the hotel restaurant and try one of Kim's cocktails/mocktails. Kim infuses and mixes her own syrups, and they are pure divinity. The food is great too! And Kim - along with restaurant manager Charity - will make you feel so welcome.
Stayed 3 nights in Oct 2025

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities
We only stayed 1 night but the stay was great. The front desk girl (I didn’t get her name) was so nice and bubbly. She made the check in process easy and so comfortable. The room was very clean and the beds comfortable. Would definitely stay again next time we travel to Durango.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean place
Stayed 2 nights in Nov 2025

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was excellent. Very clean. Breakfast was ok, but not worth the $10.
Stayed 4 nights in Nov 2025

8/10 Good

Lamor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice. Check in easy. Parking well lit
Stayed 1 night in Nov 2025

10/10 Excellent

Kamryn

Stayed 1 night in Oct 2025

8/10 Good

Christopher

Stayed 1 night in Oct 2025

10/10 Excellent

Joaquin

Stayed 1 night in Nov 2025

10/10 Excellent

Randy

Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrea, Rio Rancho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third stay at this property. Staff was friendly and helpful, price is more reasonable than closer-in downtown hotels. Will stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Liked: Staff & service, amenities
Clean, staff were awesome, restaurant superb.
Stayed 1 night in Oct 2025

2/10 Terrible

Emily, Woodstown

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean but it was not properly supplied. There were 3 of us in the room but there was not enough towels and washcloths. There were only 2 regular coffees and 1 decaf. The hair dryer didn’t work. The lighting in the bathroom, especially in the shower, was way too dim. When the staff cleaned the room they didn’t empty the trash or leave anymore coffee. It was not explained to me that I needed to put one of the keys in the little box by the door to make the lights and heat work. When I called the front desk to ask for help I was told I must have not been listening when she was explaining how to do that. The remote for the TV didn’t work. They brought us a new one and it didn’t work either. When I called again she told me it wasn’t the hotel’s problem it was TV provider’s problem and they couldn’t do anything else to help us and if we wanted to watch the World Series we could go down to the bar. There was an ice machine but no vending machine. Not sure what I was supposed to put over the ice. We had a horrible experience and will never stay at a Holiday Inn Hotel and Suites again.
Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Stayed 2 nights in Oct 2025

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