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TRU BY Hilton Edmonton Windermere

2.5 star property

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Photo gallery for TRU BY Hilton Edmonton Windermere

Dining
Lobby
Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board
Business centre
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

View in a map
6025 Andrews Way, Edmonton, AB, T6W 1A4
  • Currents of Windermere
    ‪8 min walk‬
  • South Edmonton Common
    ‪7 min drive‬
  • West Edmonton Mall
    ‪13 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪21 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(91 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Accessible (Handicap)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(50 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap) | Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Accessible (Handicap)

7.6 out of 10
Good
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites Edmonton SW - Windermere by IHG

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, 1,007 reviews
The price is €75
includes taxes & fees
14 Sept - 15 Sept
Holiday Inn Express & Suites Edmonton SW - Windermere by IHG

About this property

TRU BY Hilton Edmonton Windermere

Hotel with free breakfast, in the vicinity of South Edmonton Common
Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and a 24-hour front desk.
TRU BY Hilton Edmonton Windermere offers 90 accommodations with a safe and complimentary bathrobes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at TRU BY Hilton Edmonton Windermere. During your stay, you'll be within walking distance of Currents of Windermere. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 8 minutes by car from South Edmonton Common and 12 minutes from Snow Valley Ski Club
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
TRU BY Hilton Edmonton Windermere offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite 24-hour business centre. The business-friendly TRU BY Hilton Edmonton Windermere also features an arcade/games room, a front desk safe, and a lift. Free self parking is available.

This Edmonton hotel is smoke free.

Guests are served a free continental breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CAD 25.00 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 35.00 per pet, per night (maximum CAD125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 11:00 PM
  • Children may not be eligible for complimentary breakfast.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

TRU BY Hilton Edmonton Windermere Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 573 out of 1163 reviews
Rating 8 - Good. 318 out of 1163 reviews
Rating 6 - Okay. 133 out of 1163 reviews
Rating 4 - Poor. 74 out of 1163 reviews
Rating 2 - Terrible. 65 out of 1163 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Adeel

Stayed 1 night in Jun 2025

10/10 Excellent

Dennis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
new and in good condition
Stayed 1 night in Jun 2025

8/10 Good

Ryan

Stayed 1 night in Jun 2025

10/10 Excellent

Chantelle

Stayed 2 nights in Jun 2025

10/10 Excellent

Mohini

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good service : quick check in
Stayed 1 night in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, amenities
Always a pleasant stay here. Staff is great and it’s quiet and clean!
Stayed 1 night in Jun 2025

8/10 Good

Rebekah

Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It had everything we needed for our stay. The check in was easy and simple. The rooms were clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeffrey

Stayed 3 nights in May 2025

10/10 Excellent

Sagnik, Colorado Springs

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean environs, good staff. No complaints. Will recommend.
Stayed 1 night in May 2025

10/10 Excellent

Angelo Maloney

Stayed 1 night in May 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, newer hotel with all the necessary amenities. Breakfast was very good and included different types of eggs. Coffee and tea available all day. The girl working the front desk needs training in customer service/relations, however. She ignored me several times when I approached the front desk even though she wasn’t on the phone or speaking with another guest or person. No acknowledgment whatsoever just ignored me as I just stood there like a fool. This is not how one treats patrons.
Stayed 1 night in May 2025

8/10 Good

Paula

Liked: Cleanliness, amenities, property conditions & facilities
Good, clean
Stayed 2 nights in May 2025

10/10 Excellent

Beau

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything. Clean friendly staff
Stayed 4 nights in May 2025

10/10 Excellent

Theresa, Scranton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 4 nights in May 2025

8/10 Good

Reanna

Travelled with family
Liked: Amenities, property conditions & facilities
Nice and clean
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

8/10 Good

Vishrut

Stayed 1 night in May 2025

4/10 Poor

Jade

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jagdev

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Fazal

Stayed 2 nights in May 2025

10/10 Excellent

DHARMENDRA

Stayed 1 night in May 2025

6/10 Okay

Lynden

Stayed 1 night in May 2025

8/10 Good

Michaela

Liked: Cleanliness, staff & service, property conditions & facilities
The lobby
Stayed 2 nights in May 2025

10/10 Excellent

Sali

Stayed 1 night in May 2025