HI Express El Paso Downtown by IHG

2.5 star property

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Photo gallery for HI Express El Paso Downtown by IHG

Property amenity
Exterior
Free daily buffet breakfast
Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View in a map
409 E Missouri Ave, El Paso, TX, 79901
  • University of Texas at El Paso
    ‪17 min walk‬
  • Don Haskins Center
    ‪2 min drive‬
  • Sun Bowl Stadium
    ‪3 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪10 min drive‬

Room options

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds (Extra Floor Space)

7.4 out of 10
Good
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(36 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(32 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

HI Express El Paso Downtown by IHG

Hotel in El Paso with free breakfast and fitness centre
A fitness centre, a 24-hour business centre and conference space are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and gift shops/newsstands. Housekeeping is available on request.
HI Express El Paso Downtown by IHG offers 112 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
During your stay at HI Express El Paso Downtown by IHG, you're just a quick walk from Sensorium. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Just a 4-minute drive from Paso del Norte International Bridge and 10 minutes from Sunland Park Mall
WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (108 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HI Express El Paso Downtown by IHG. Free self parking is available.

This El Paso hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

HI Express El Paso Downtown by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 464 out of 1002 reviews
Rating 8 - Good. 228 out of 1002 reviews
Rating 6 - Okay. 118 out of 1002 reviews
Rating 4 - Poor. 102 out of 1002 reviews
Rating 2 - Terrible. 90 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Riaz

Travelled with family
Liked: Cleanliness, amenities
Great Location, Breakfast Perfect, Coffee 24/7
Stayed 2 nights in Jun 2025

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived early but were unable to check in right away. We did check in later, still before the 3pm time. The desk lady was efficient and polite. The room was spacious and clean. Bed was comfy. Even being next to the highway, it was relatively quiet. Loved the Costa coffee machine in the lobby. Fresh ground beans, brewed one cup at a time. Would stay there again.
Stayed 1 night in Jun 2025

8/10 Good

Shantell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and the breakfast.
Stayed 2 nights in Apr 2025

6/10 Okay

Emerald

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The first night was horrible. Our window faced the freeway and it was loud and noisy. I complained and was moved to another room and was finally able to get some sleep. The staff was great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Onetia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

LISHA

Stayed 1 night in May 2025

10/10 Excellent

Gilberto

Stayed 2 nights in May 2025

8/10 Good

john

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

shirley

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Thank you for a Great stay. Very clean property grounds and rooms!
Stayed 1 night in May 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was relaxing
Stayed 1 night in May 2025

10/10 Excellent

Abril

Stayed 3 nights in May 2025

6/10 Okay

Monica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was very clean and staff was amazing. They were accommodating and hospitable. The water pressure was not very strong which isn't a big deal. The room did feel hot throughout the night even with adjusting the thermostat. I booked two individual rooms, and my other family members agreed room was hot. We didn't complain about it since it was only one night. Breakfast was a typical continentai breakfast. Food was good and coffee delicious.
Stayed 1 night in May 2025

10/10 Excellent

Carolina

Stayed 1 night in May 2025

10/10 Excellent

SUNGJIN

Stayed 1 night in May 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in May 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Lori Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Parking on the weekend was horrible!!
Stayed 3 nights in May 2025

8/10 Good

Goretty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! Very accommodating, personable, friendly, and efficient. I would definitely stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Abel

Amazing

Amazing
Stayed 1 night in May 2025

10/10 Excellent

kwong

Stayed 1 night in May 2025

10/10 Excellent

marcela

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2025

4/10 Poor

Sarah

Stayed 1 night in May 2025

10/10 Excellent

Rashidat

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Maria

Stayed 1 night in Apr 2025