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HI Express El Paso Downtown by IHG

2.5 star property

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Photo gallery for HI Express El Paso Downtown by IHG

Property amenity
Free daily buffet breakfast
Exterior
Desk, iron/ironing board, free cots/infant beds, free WiFi
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

View in a map
409 E Missouri Ave, El Paso, TX, 79901
  • Place, University of Texas at El Paso
    ‪17 min walk‬
  • Place, Sun Bowl Stadium
    ‪3 min drive‬
  • Place, Don Haskins Center
    ‪3 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

8.8 out of 10
Excellent
(24 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds (Extra Floor Space)

7.4 out of 10
Good
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(33 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(38 reviews)
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About this property

HI Express El Paso Downtown by IHG

Hotel in El Paso with free breakfast and fitness centre
A fitness centre, a 24-hour business centre and conference space are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and gift shops/newsstands. Housekeeping is available on request.
HI Express El Paso Downtown by IHG offers 112 accommodations with coffee/tea makers and a hairdryer. Cable televisions are provided.

This El Paso hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
During your stay at HI Express El Paso Downtown by IHG, you're just a quick walk from Sensorium. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include a front desk safe, a 24-hour business centre and meeting rooms
  • On-site recreation includes a gym
  • Just a 4-minute drive from Paso del Norte International Bridge and 10 minutes from Sunland Park Mall
WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. Event space at this hotel measures 1200 square feet (108 square metres) and includes conference space. A fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HI Express El Paso Downtown by IHG. Free self parking is available.

This El Paso hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,200 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express El
Holiday Inn Express El Hotel
Holiday Inn Express El Hotel Paso Central
Holiday Inn Express El Paso Central
Holiday Inn Express El Paso Central Hotel
Holiday Inn Express El Central Hotel
Holiday Inn Express El Central
Holiday Inn Express El Paso - Central Hotel El Paso

Reviews

HI Express El Paso Downtown by IHG Reviews

8.0

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 476 out of 1000 reviews
Rating 8 - Good. 226 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 97 out of 1000 reviews
Rating 2 - Terrible. 86 out of 1000 reviews

Reviews

6/10 Okay

Chelsea

Travelled with partner
The property was well worn out .. huge gap underneath our door, door didnt seem to lock properly.. but other then that the aay was alright
Stayed 1 night in Jul 2025

10/10 Excellent

Pedro Acosta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel, clean the beds were comfortable the lady who checked us in was very nice she even gave us a little box of milk for my baby because we didn't have any and we were looking for milk. Only thing that i didn't enjoy it was that our room was by the freeway side and it was very noisy but other than that was great.
Stayed 1 night in Aug 2025

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Roberto Roy

Good
Stayed 1 night in Jul 2025

8/10 Good

Eid Mohamad

Liked: Staff & service, property conditions & facilities
All good but not great
Stayed 1 night in Jul 2025

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The hotel was very nice and conveniently located to an El Paso Chihuahuas baseball game which we walked to.
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Amenities
The hotel and the room was very clean and the employees very kind.
Stayed 4 nights in Jul 2025

10/10 Excellent

Rae

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. The only downfall was the parking. It was inconvenient with not enough parking spaces for guest.
Stayed 1 night in Jul 2025

10/10 Excellent

Iris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services, location
Stayed 4 nights in Jul 2025

10/10 Excellent

Francis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Proximity excellent to downtown and Rt. 10. Good basic breakfast. Friendly staff. Great value.
Stayed 3 nights in Jul 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jul 2025

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location if you are passing through for an over night like we were. Definitely recommend requesting a room opposite the interstate unless you like the sound of cars and trucks flying by. Pool was a nice touch for the girls, but it is outside adjacent to the road, so a bit loud. Staff and breakfast were solid!
Stayed 1 night in Jul 2025

6/10 Okay

Adrian

Travelled with family
Disliked: Property conditions & facilities
Elevators were not working properly. Understaffed and room was not ready when we wanted to checkin.
Stayed 1 night in Jun 2025

8/10 Good

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

LORETTA J

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 5 nights in Jun 2025

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was amazing and comfortable and staff very friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 1 night in Jun 2025

8/10 Good

Timothy

Business traveller
Liked: Cleanliness
Nope
Stayed 1 night in Jun 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but comfortable room for an overnight stay. The elevators are a bit scary though as there is only one tiny dim light. Bathroom air vent needed a serious cleaning though.
Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Travelled with partner
Liked: Amenities
Great hotel
Stayed 1 night in Jul 2025

10/10 Excellent

scott, Detroit

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Check in was easy and quick.
Stayed 1 night in Jul 2025

2/10 Terrible

Martha, Roswell

Travelled with family and small children, Business traveller
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Staff was terrible. Cleaning crew was the worst. I asked them to come back in an hour, they responded with “I guess”. They never came back.
Stayed 3 nights in Jul 2025

10/10 Excellent

Angela

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Great views, good breakfast, nice staff.
Stayed 3 nights in Jul 2025