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Palace Inn

2.5 star property

Choose dates to view prices

Photo gallery for Palace Inn

Exterior detail
Television
Free daily continental breakfast
Laundry room
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
8778 Gateway Blvd E, El Paso, TX, 79907
  • Place, Cielo Vista Mall
    ‪8 min drive‬
  • Place, Fort Bliss
    ‪16 min drive‬
  • Place, American Consulate
    ‪19 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(104 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(58 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Palace Inn

Hotel with free breakfast, in the vicinity of Ysleta–Zaragoza International Bridge
Along with a fitness centre, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Palace Inn offers 42 air-conditioned accommodations with coffee/tea makers and a hairdryer. 43-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Palace Inn. During your stay, you'll be close to Ysleta–Zaragoza International Bridge. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a vending machine
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • 8 minutes by car from Ysleta–Zaragoza International Bridge and 9 minutes from Cielo Vista Mall
Free breakfast is available daily. WiFi is free in public spaces. A fitness centre and a vending machine are also featured at the business-friendly Palace Inn. Free self parking is available.

This El Paso hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Palace Inn El Paso
Palace El Paso
Palace Inn Hotel
Palace Inn El Paso
Palace Inn Hotel El Paso

Reviews

Palace Inn Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 895 out of 1190 reviews
Rating 8 - Good. 224 out of 1190 reviews
Rating 6 - Okay. 46 out of 1190 reviews
Rating 4 - Poor. 10 out of 1190 reviews
Rating 2 - Terrible. 15 out of 1190 reviews

Reviews

4/10 Poor

Joe

Stayed 1 night in Jul 2025

6/10 Okay

Debra

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and felt safe. Friendly staff.
Stayed 4 nights in Jul 2025

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for Brief Stay

Great hotel for a brief stay. Clean, spacious, and comfortable rooms. Easy check in, great price, OK amenities.
Stayed 1 night in Aug 2025

10/10 Excellent

Johnny, Asheboro

Travelled with partner
Liked: Amenities
Great hotel. Best bed ive ever had!
Stayed 1 night in Jul 2025

8/10 Good

Monique

Liked: Amenities, property conditions & facilities
Safe, quiet,great location for restaurants and shopping
Stayed 2 nights in Jul 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
great price, great room, my place of choice for my next visit
Stayed 1 night in Jul 2025

8/10 Good

ruben

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Over all our stay was very pleasurable, minus the cleaning of the room of one of the days we were there. They knocked once and never came back. We had no clean towels or toilet paper for the remainder of our stay. They could have checked the registry book and see if we were checked out or not. Other than that it’s a great place to stay.
Stayed 2 nights in Jul 2025

8/10 Good

N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Marisela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
🙂
Stayed 1 night in Jul 2025

2/10 Terrible

Cecilia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jake

Stayed 1 night in Jul 2025

10/10 Excellent

ruben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a hidden Gem, great place hope it continues. !
Stayed 3 nights in Jul 2025

10/10 Excellent

Jeremy

Stayed 1 night in Jun 2025

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, nice, and reasonable

The room and property were both immaculate. The morning continental breakfast was excellent, and the price was reasonable compared to other hotels in the area. We would definitely stay there again!
Stayed 1 night in Jul 2025

10/10 Excellent

Lindell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend staying here
Stayed 1 night in Jul 2025

8/10 Good

Jay

Stayed 1 night in Jul 2025

8/10 Good

Jose

Stayed 1 night in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

8/10 Good

Alexandra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
clean rooms (:
Stayed 1 night in May 2025

10/10 Excellent

Gabriel

Stayed 1 night in Jun 2025

10/10 Excellent

Raymanjeet

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly by far one of the best or better hotels here in El Paso in my opinion. Check in wast incredibly fast with kind service. Lobby is really modern clean and welcoming. The room was incredibly clean, with a beautiful restroom. The room design is just really comfy feeling with most things looking fresh clean dustless. Came with microwave, and fridge. The fact that the toilet had a separate little room was a great feature as well. One thing to mension this was my first visit, and saw no critters inside the room which was great. Cons: this is me being nit picky but in the daylight the door has light seeping through, and Id like the texas waffle maker back from the pictures. Overall: 9.6 on a harsh scale.
Stayed 1 night in Jul 2025

10/10 Excellent

Jimmy

Stayed 1 night in Jul 2025