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Palace Inn

2.5 star property

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Photo gallery for Palace Inn

Stunning hotel building with a prominent logo and lush greenery surroundings.
Enjoy a delicious breakfast at our breakfast area, featuring a long counter with a variety of options and comfortable seating.
Relax in a stylish room with a flat-screen TV, desk, and comfortable bed.
Welcome to Palace Inn, where guests can check in and enjoy a contemporary reception area with a spacious desk and clear views of the street.
Guests can use the on-site laundry facilities, featuring two front-loading washing machines.

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
8778 Gateway Blvd E, El Paso, TX, 79907
  • Cielo Vista Mall
    ‪8 min drive‬
  • American Consulate
    ‪15 min drive‬
  • Fort Bliss
    ‪17 min drive‬
  • El Paso, TX (ELP-El Paso Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(53 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(99 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Palace Inn

Hotel with free breakfast, in the vicinity of Ysleta–Zaragoza International Bridge
Along with a fitness centre, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Palace Inn offers 42 air-conditioned accommodations with coffee/tea makers and a hairdryer. 43-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Palace Inn. During your stay, you'll be close to Ysleta–Zaragoza International Bridge. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a vending machine
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 8 minutes by car from Ysleta–Zaragoza International Bridge and 9 minutes from Cielo Vista Mall
Free breakfast is available daily. WiFi is free in public spaces. A fitness centre and a vending machine are also featured at the business-friendly Palace Inn. Free self parking is available.

This El Paso hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Palace Inn El Paso
Palace El Paso
Palace Inn Hotel
Palace Inn El Paso
Palace Inn Hotel El Paso

Palace Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 898 out of 1199 reviews
Rating 8 - Good. 231 out of 1199 reviews
Rating 6 - Okay. 46 out of 1199 reviews
Rating 4 - Poor. 9 out of 1199 reviews
Rating 2 - Terrible. 15 out of 1199 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Abraham

Stayed 1 night in Apr 2025

10/10 Excellent

Tilek

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love it very clean
Stayed 1 night in Apr 2025

10/10 Excellent

Edwind

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
A stay
Stayed 1 night in Apr 2025

10/10 Excellent

John, Sedona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and in good condition. Parking was good and it is easy access from I-10. Checkin was fast and easy. Would stay again if in the area.
Stayed 1 night in Apr 2025

10/10 Excellent

bernardo

Stayed 1 night in Apr 2025

8/10 Good

Gary, Georgetown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleaness of the room, it was excellent!
Stayed 1 night in Apr 2025

10/10 Excellent

Marlin V

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good experience. The facility is comfortable and clean, and the breakfast was adequate. They even gave us a first-floor room before we requested it.
Stayed 1 night in Apr 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop on way back from Mexico. Very comfortable and location is perfect
Stayed 1 night in Apr 2025

10/10 Excellent

Claudia P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Eric, Buckeye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Noise

I had to call front desk because there was banging on the floor above. They handled the problem immediately
Stayed 1 night in Apr 2025

10/10 Excellent

Nanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Yanghee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EV Charger on Property

Quick overnight. It was great to see EV Charger on site! Room was clean, spacious, with Microwave and mini-fridge, coffee maker. Only thing - no decaf coffee!
Stayed 1 night in Apr 2025

6/10 Okay

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and not too expensive

Clean, no frills place. Reasonably comfy.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Henrich

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Very good location close to freeway, very clean !
Stayed 1 night in Apr 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Luis Alonso

Stayed 1 night in Mar 2025