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Palace Inn

2.5 star property

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Photo gallery for Palace Inn

Front of property – evening/night
Fitness facility
Bathroom sink
Free daily continental breakfast
Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Gym
  • Housekeeping

Explore the area

View in a map
8778 Gateway Blvd E, El Paso, TX, 79907
  • Place, Cinemark Tinseltown Las Palmas
    ‪7 min walk‬
  • Place, El Paso County Coliseum
    ‪13 min drive‬
  • Place, Fort Bliss
    ‪16 min drive‬
  • Airport, El Paso, TX (ELP-El Paso Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(108 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(62 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Palace Inn

Along with a fitness centre, this smoke-free hotel has a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Palace Inn offers 42 air-conditioned accommodations with coffee/tea makers and a hairdryer. 43-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Palace Inn. During your stay, you'll be within walking distance of Cinemark Tinseltown Las Palmas. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a vending machine
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 8 minutes by car from Ysleta–Zaragoza International Bridge and 9 minutes from Cielo Vista Mall
Free breakfast is available daily. WiFi is free in public spaces. A fitness centre and a vending machine are also featured at the business-friendly Palace Inn. Free self parking is available.

This El Paso hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Palace Inn El Paso
Palace El Paso
Palace Inn Hotel
Palace Inn El Paso
Palace Inn Hotel El Paso

Palace Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 887 out of 1159 reviews
Rating 8 - Good. 207 out of 1159 reviews
Rating 6 - Okay. 43 out of 1159 reviews
Rating 4 - Poor. 8 out of 1159 reviews
Rating 2 - Terrible. 14 out of 1159 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room. Quiet surroundings friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property
Stayed 1 night in Nov 2025

10/10 Excellent

Isaac

Liked: Cleanliness, amenities, property conditions & facilities
Everyting was perfect
Stayed 1 night in Nov 2025

8/10 Good

Jose

Stayed 1 night in Oct 2025

10/10 Excellent

Terry

Stayed 1 night in Nov 2025

8/10 Good

Luis

Stayed 1 night in Nov 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, amenities
Room was spotless.
Stayed 1 night in Nov 2025

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need to work on adding more to breakfast. Add additional condiments.
Stayed 3 nights in Nov 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2025

6/10 Okay

Sergio

Liked: Property conditions & facilities
I couldn't believe that there is no elevator. I am 60 y/o, have a bad back from my days in the army, and had a big suitcase to get to a room on the 2nd floor.
Stayed 2 nights in Nov 2025

10/10 Excellent

Johan

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Muy bien
Stayed 2 nights in Nov 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super easy late check in! Clean , mattress was comfortable. Large bathroom and shower. Well lit parking lot
Stayed 1 night in Nov 2025

10/10 Excellent

Alejandro

Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

David

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
We had a good stay the bed is comfortable and the room is very clean, although it did smell strongly like bleach or clorox I’m guessing they use for cleaning, which we did not like
Stayed 1 night in Nov 2025

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean. Bed was very comfortable. Breakfast was good but would have liked boiled eggs for protein. Staff was not friendly. Was denied breakfast first day at 10 am. I did not know kitchen closed at 9:30 am., yet following day people were coming after 10 am and nothing was said to them. Parking was good. Overall it was a very good experience. I would stay there again. Thank you.
Stayed 3 nights in Oct 2025

10/10 Excellent

Joe

Stayed 1 night in Oct 2025

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 1 night in Oct 2025

8/10 Good

Rosalio

Stayed 2 nights in Oct 2025

10/10 Excellent

Jean marc

Stayed 1 night in Oct 2025

8/10 Good

Kaylynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, just a little small. Very nice staff. There was a very strong, weird smell in the parking lot the evening we checked in but it was gone by morning.
Stayed 1 night in Oct 2025

10/10 Excellent

Abraham

Stayed 2 nights in Oct 2025

10/10 Excellent

CODY

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We'll be staying here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

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