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Microtel Inn & Suites by Wyndham West Chester

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham West Chester

In-room safe, desk, iron/ironing board, free rollaway beds
Exterior
Lobby
In-room safe, desk, iron/ironing board, free rollaway beds
Business centre

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
500 Willowbrook Ln, West Chester, PA, 19382
  • Place, Tee It Up Golf Center
    ‪8 min walk‬
  • Place, West Chester University of Pennsylvania
    ‪9 min walk‬
  • Place, Everhart Park
    ‪6 min drive‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, free rollaway beds

Room, Accessible

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, iron/ironing board, free rollaway beds

Room, Accessible

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Accessible

In-room safe, desk, iron/ironing board, free rollaway beds

Suite, Accessible

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

In-room safe, desk, iron/ironing board, free rollaway beds

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, iron/ironing board, free rollaway beds

Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Microtel Inn & Suites by Wyndham West Chester

Suburban hotel with free breakfast and fitness centre
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Microtel Inn & Suites by Wyndham West Chester offers 102 accommodations with a safe and complimentary newspapers. Televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

This West Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Microtel Inn & Suites by Wyndham West Chester. During your stay, you'll be within walking distance of West Chester University of Pennsylvania. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from West Chester University of Pennsylvania and a few minutes from Chester County Historical Society
WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 50 square feet (5 square metres) and includes conference space. A fitness centre, barbecue grills, and a vending machine are also featured at the business-friendly Microtel Inn & Suites by Wyndham West Chester. Self parking is free.

This West Chester hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 50 square feet of conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 5.00 per day

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Microtel Inn West Chester
Microtel Inn Wyndham Hotel West Chester
Microtel Inn Wyndham West Chester
Microtel Inn Wyndham West Chester Hotel
Microtel Hotel West Chester
Microtel Inn And Suites West Chester
Microtel Inn & Suites West Chester Hotel West Chester
Microtel West Chester
West Chester Microtel
Microtel Inn & Suites by Wyndham West Chester Hotel
Microtel Inn & Suites by Wyndham West Chester West Chester
Microtel Inn & Suites by Wyndham West Chester Hotel West Chester

Microtel Inn & Suites by Wyndham West Chester Reviews

Reviews

6.0
Rating 10 - Excellent. 253 out of 1000 reviews
Rating 8 - Good. 159 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 191 out of 1000 reviews
Rating 2 - Terrible. 239 out of 1000 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Tammy

Travelled with group
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Business traveller
Liked: Staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for WCU homecoming. Very close to all the activities. Felt safe and room & hotel were clean. Continental breakfast very good.
Stayed 1 night in Oct 2025

2/10 Terrible

Melissa

Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Maureen

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We were there for one night. The room was clean but we had a full wall of mirrors behind the bed which seemed out of place. The hotel looked like it was an older hotel they painted and fixed up. When we got the "breakfast room" there were only 3 tables. There was a breakfast bar behind the tables but the room was so small you could not utilize it. Food was running out and the limited staff had a hard time to keep up with refilling. They ran out of butter, and put out frozen bagels and muffins you had to defrost before toasting. The toaster worked minimally and the waffle machine not at all. Coffee and hot water for tea ran out and never replaced. Would not choose again.
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cherie

Stayed 1 night in Aug 2025

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room I reserved with two beds was substituted against my wishes for a one bed with sofa pull out. The pull out smelled of mouse piss. The clerk was less than helpful it was too late to go one more mile and pay for an additional room elsewhere. Hated this hotel, will not stay at another microtel again because of this trip.
Stayed 1 night in Sep 2025

8/10 Good

Sheree

Stayed 1 night in Sep 2025

10/10 Excellent

Adikalie

Stayed 1 night in Sep 2025

8/10 Good

Patricia

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good place to sleep.
Stayed 5 nights in Sep 2025

4/10 Poor

kevin

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
I would never stay here again and if I knew then what I know now I would have never booked it. The hotel is understaffed and it shows. Few people around, feeling semi vacant, few cleaning rooms, taking most of the day. Heaps of trash sat in the hallways for hours. We saw staff most often smoking near the entrance. The elevator was broken. The hallways smelled of trash and body odor. The carpet was past its prime. Our hot room smelled of old food and chemicals which, little did we know, was the highlight of its evolution. By the time we got back it was sour and off, like mop water with a hint of dairy. Holes in the walls were sloppily patched. The shower walls were visibly dirty. No liner. The toilet smelled of septic, its seat chipped and scuffed to the point it looked filthy. Shower temp was fine. The headboards were mirrors. Classy. At least not on the ceiling. Bedding appeared clean enough—we trusted what could be bleached to death, and the sheets were—almost crunchy. Everything else was stained despite scrubbing. A TV with a few channels and a universal remote that barely worked. We cranked the overworked AC hoping to mask smell and heat. By morning the room was cold but damp. Our olfactory took care of the smell. We slept fine enough. We survived the night—no shady activity, felt safe, no bugs. I didn’t believe the bad reviews. That’s my mistake. This is a 2 star review for a 1 star hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a weekend wedding this place fit our needs would liked to have had more seats for breakfast
Stayed 2 nights in Sep 2025

2/10 Terrible

Jeanne

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Corey

Liked: Cleanliness, staff & service
Ice machine broke, it was broke the last time I stayed here a few weeks ago
Stayed 1 night in Sep 2025

6/10 Okay

Allen, Williamsburg

Stayed 2 nights in Sep 2025

4/10 Poor

Michael

Business traveller
Disliked: Cleanliness
Dirty
Stayed 1 night in Sep 2025

4/10 Poor

Rolf

Disliked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. I would stay here again. Convenient location in West Chester.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Melissa

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
First off, I debated writing this negative review because the staff was fairly helpful and I could tell the cleaning crew worked very hard to give this place a good scrub down. But facts are facts. This place is rundown and needs to stop cutting corners to save a buck. Holes and scratches cover the walls and doors. Curtains are shredded and tears in the coverlets on the beds. All of the "painting" looks as if was done by the sloppiest person ever. Repairs and caulking were haphazard, if done at all. In two rooms, I could detect a strong smell of urine. The ancient hair dryer attached to the bathroom wall was broken and the replacement in the drawer was another wall mounted hair dryer that barely worked. Some sketchy parking lot activity which didn't make me feel very safe, especially because 99% of the time no one was at the front desk and you had to ring a bell to get assistance. They also turn off the free water dispenser most of the day and I could not find any near the lobby to purchase. I have stayed at a Microtel previously, and had a good experience. It's a budget hotel, but comfortable, clean and current. This property however, is not. Until this place gets a lot of TLC and better front desk supervision, I would recommend staying somewhere else. Especially if you are a female traveling alone.
Stayed 2 nights in Sep 2025

10/10 Excellent

Emely

Stayed 2 nights in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

8/10 Good

DIMITRIOS

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025