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Comfort Suites Florence Shoals Area

2.5 star property

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Photo gallery for Comfort Suites Florence Shoals Area

Indoor pool
Pillow-top beds, desk, iron/ironing board, free cots/infant beds
Lobby
Free daily buffet breakfast
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
140 Matthew Paul Ct, Florence, AL, 35630
  • Place, Regency Square Mall
    ‪11 min walk‬
  • Place, Deibert Park
    ‪2 min drive‬
  • Place, Wilson Lake
    ‪3 min drive‬
  • Airport, Muscle Shoals, AL (MSL-Northwest Alabama Regional)
    ‪11 min drive‬

Room options

View all photos for Suite, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, Non Smoking

9.4 out of 10
Exceptional
(31 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Double Sofa Bed

View all photos for Suite, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 20 sq m
  • Sleeps 6
  • 2 Queen Beds OR 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Pillow-top beds, desk, iron/ironing board, free cots/infant beds

Suite, 2 Queen Beds, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Suites Florence Shoals Area

Hotel with free breakfast, near Regency Square Mall
This smoke-free hotel features an indoor pool, Access to hot tub and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning and laundry facilities.
Comfort Suites Florence Shoals Area offers 68 accommodations with coffee/tea makers and complimentary newspapers. This accommodation offers separate sitting areas and includes sofa beds. Beds feature pillowtop mattresses. 43-inch flat-screen televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Florence Shoals Area. During your stay, you'll be within walking distance of Regency Square Mall. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Regency Square Mall and a few minutes from Deibert Park
Comfort Suites Florence Shoals Area offers its guests an indoor pool and Access to hot tub. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Suites Florence Shoals Area. Self parking is free.

This Florence hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 5 2024 to January 1 2027 (dates subject to change):
  • Hot tub
  • Swimming pool
The following facilities will be closed during April, May, June, July, August and September:
  • Hot tub

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Florence
Comfort Suites Hotel Florence
Comfort Suites Florence Hotel
Comfort Suites Florence Shoals Area Hotel
Comfort Suites Florence Hotel Florence
Comfort Suites Florence Shoals Area Florence
Comfort Suites Florence Shoals Area Hotel Florence

Comfort Suites Florence Shoals Area Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 474 out of 764 reviews
Rating 8 - Good. 182 out of 764 reviews
Rating 6 - Okay. 66 out of 764 reviews
Rating 4 - Poor. 18 out of 764 reviews
Rating 2 - Terrible. 24 out of 764 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Mariano, Las Vegas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again😊
Stayed 3 nights in Oct 2025

10/10 Excellent

Sherry

Stayed 1 night in Oct 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was comfortable. Plenty of shopping and restaurants nearby.
Stayed 1 night in Oct 2025

10/10 Excellent

Robin

Travelled with partner
Liked: Amenities
Check in was easy. The room was big and comfortable. Very convenient to shopping and there's a big variety of restaurants nearby.
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert Schultz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately we did not stay long enough for breakfast, but I’m sure it was good as at. Although I experienced a minor snafu when we checked in ( what I reserved is not what we were given, and when we got the room I reserved we were charged more than I had expected) That said, Janet on Day shift (and mgr. I would guess/hope) explained things VERY WELL and Helped me understand what probably went wrong. She is certainly a Wonderful & Well versed Lady in the industry and is absolutely a credit to Comfort Inn !!! Great stay good people, highly recommend this property for a night or several stays. Thank You again Janet !
Stayed 1 night in Oct 2025

2/10 Terrible

Kester

Travelled with family
Disliked: Staff & service, property conditions & facilities
Pool was out and wasn’t advertised, especially for the cost of the stay. Also, breakfast service was horrible as the attendant was more worried about taking several more breaks than getting more food for the guests. Atrocious hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Franklin

Travelled with partner
Liked: Cleanliness, staff & service
Good place. Excellent staff.
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Liked: Cleanliness
Stayed 1 night in Oct 2025

8/10 Good

Nora, Brighton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice
Stayed 1 night in Sep 2025

10/10 Excellent

Elbert

Stayed 1 night in Sep 2025

10/10 Excellent

Wilbert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Stayed 1 night in Sep 2025

8/10 Good

Keith

Stayed 2 nights in Aug 2025

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Trip

The hotel was super clean. The staff was very friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great short stay. Breakfast could have been better. Overall I would stay again.
Stayed 1 night in Sep 2025

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel; great location

There was a very distinct smell on our floor in the hallway. (Our room smelled fine.) Other than that and the elevator not working to take us down to the ground floor when we left, our stay was perfect.
Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I called the hotel before booking this property to ask if the hot tub was in working order and was told that it was. Checked in and it was out of order. I booked day of stay, so could not get a refund. I was highly disappointed
Stayed 1 night in Aug 2025

8/10 Good

CHRISTIE

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The guys at the desk were very friendly and polite and the room was very clean. However, our room did not have a fresh smell. I was also disappointed that the pool was still out. It was out the last time we stayed also. The breakfast was good. I would stay again but I think the carpet in the room needs a good shampooing or something to make it smell better.
Stayed 1 night in Aug 2025

10/10 Excellent

Theresa

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, and comfortable! Only thing was, the pool was closed due to repairs at the time of our stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Franklin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. I’ll be back!
Stayed 1 night in Sep 2025

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities
Well taken care facility
Stayed 2 nights in Aug 2025

8/10 Good

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best area of Florence to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected
Stayed 3 nights in Aug 2025

10/10 Excellent

Ashley

Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience and cleanliness
Stayed 3 nights in Aug 2025

10/10 Excellent

Sarah

Nice and clean
Stayed 2 nights in Jun 2025