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Holiday Inn Express Suites Van Buren-Ft Smith Area by IHG

Property class: 2.5

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Photo gallery for Holiday Inn Express Suites Van Buren-Ft Smith Area by IHG

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets
Free daily buffet breakfast
Interior
Exterior
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1637 N 12th Court, Van Buren, AR, 72956
  • Place, Baptist Health-Van Buren
    ‪4 min drive‬
  • Place, Kay Rodgers Park
    ‪7 min drive‬
  • Place, Harper Arena
    ‪7 min drive‬
  • Airport, Fort Smith, AR (FSM-Fort Smith Regional)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed, Accessible (Communications, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 2 Queen Beds, Accessible (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jetted Tub

Standard Room, 1 King Bed, Jetted Tub | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Jetted Tub

9.2 out of 10
Wonderful
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(43 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 1 King Bed (Additional Living Area)

9.6 out of 10
Exceptional
(7 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(30 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

9.4 out of 10
Exceptional
(8 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub (Communications)

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Standard Room, 1 King Bed, Accessible, Jetted Tub (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower) | Room amenity

Standard Room, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

8.0 out of 10
Very good
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Suite, 2 Queen Beds (Additional Living Area) | 1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, 2 Queen Beds (Additional Living Area)

10.0 out of 10
Exceptional
(1 review)
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Suites Van Buren-Ft Smith Area by IHG

Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a business centre and a meeting room.
Holiday Inn Express Suites Van Buren-Ft Smith Area by IHG offers 68 accommodations with a safe and free newspapers. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Premium cable televisions are provided. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Suites Van Buren-Ft Smith Area by IHG. During your stay, you'll be close to Baptist Health-Van Buren. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Baptist Health-Van Buren and 8 minutes from Arkansas River
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express Suites Van Buren-Ft Smith Area by IHG offers its guests an indoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express Suites Van Buren-Ft Smith Area by IHG. Free self parking is available.

This Van Buren hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Raised toilet seat
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:30 AM
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Smith Hotel
Holiday Inn Express Suites Smith Hotel Van Area Buren-Ft
Holiday Inn Express Suites Van Buren-Ft Smith Area
Holiday Inn Express Suites Van Buren-Ft Smith Area Hotel
Holiday Inn Express Suites Van Buren-Ft Smith Area Van Buren
Holiday Inn Express Suites Van Buren Ft Smith Area
Express Suites Van BurenFt Sm
Holiday Inn Express Suites Van Buren Ft Smith Area
Holiday Inn Express Suites Van Buren Ft Smith Area by IHG
Holiday Inn Express Suites Van Buren-Ft Smith Area by IHG Hotel
Holiday Inn Express Suites Van Buren Ft Smith Area an IHG Hotel

Holiday Inn Express Suites Van Buren-Ft Smith Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1004 reviews
Rating 8 - Good. 198 out of 1004 reviews
Rating 6 - Okay. 59 out of 1004 reviews
Rating 4 - Poor. 29 out of 1004 reviews
Rating 2 - Terrible. 37 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert, Birmingham

Stayed 1 night in Jan 2026

10/10 Excellent

Victoria

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean and amenities are great
Stayed 1 night in Jan 2026

10/10 Excellent

Cynthia

Stayed 1 night in Jan 2026

6/10 Okay

Tammy

Stayed 1 night in Jan 2026

8/10 Good

Jimmy

Stayed 2 nights in Dec 2025

10/10 Excellent

Angela

Stayed 1 night in Dec 2025

10/10 Excellent

Connie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Monty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Ronald

Stayed 1 night in Dec 2025

10/10 Excellent

Selena

Stayed 1 night in Dec 2025

10/10 Excellent

Seth

Stayed 1 night in Dec 2025

6/10 Okay

Jonnel

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
need to improve the staff especially that lady in the front with the attitude
Stayed 1 night in Dec 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and fast check in. Room was spotless
Stayed 1 night in Dec 2025

10/10 Excellent

RUSSELL

Stayed 1 night in Dec 2025

10/10 Excellent

Justin

Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room, good breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Cynthia, Parker

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and all areas of the hotel visited. Staff extremely helpful, friendly and polite. The fitness area is a little tight and there should be sanitizing wipes for people to use to wipe down equipment when done. Kind of icky that there isn’t. The wine at the bar had been open a while so should be disposed of to provide quality beverages. But again, service and staff were fantastic so that is minor. Food was good. Overall a great stay. Thank you for the bottles of water!
Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Liked: Amenities
Room was spotless! Breakfast was excellent!! This was the cleanest hotel I have ever experienced in all my years of travel!!!
Stayed 1 night in Nov 2025

10/10 Excellent

James M

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was amazing.
Stayed 7 nights in Nov 2025

10/10 Excellent

linda

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff and clean room
Stayed 1 night in Nov 2025

10/10 Excellent

ronald, NASHVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2025

8/10 Good

bryant

Liked: Cleanliness, staff & service, amenities
Everything was clean. Had a small issue with the TV, but syaff was very helpful.
Stayed 1 night in Nov 2025

2/10 Terrible

Linda

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We somehow booked yesterday but are staying today. I asked for reservation to be moved because I had no idea the dates were wrong. Desk clerk agreed to refund if Expedia agreed, Expedia agreed & hotel manager refused to credit, so I had to pay for two nights. She was non-apologetic & totally unaccommodating & said there were no regional or other avenues to challenge her decision except IHG. I am contacting regional manager for holiday inn express. Although have stayed at many holiday in. Express properties, We are a recent rewards member. There is too much competition that really appreciates us as guests to support one that is so calloused to guests’ needs. My mistake for not double checking date, but would have never booked for tonight (@$45-+) had I known management was so bad. I told her I would just cancel IHG rewards & use a different property & she was totally ok with that & expressed as much!
Stayed 1 night in Nov 2025

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