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Saray Hotel

4.0 star property
VIP Access

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Photo gallery for Saray Hotel

Enjoy a sophisticated drink at the hotel's stylish bar, featuring a curved design and professional-grade espresso machine.
QUBBA hotel features a modern exterior with a seating area and potted plants.
Relax in a spacious living room with a large flat-screen TV, comfortable sofa, and dining area.
Enjoy a comfortable stay with a large bed, flat-screen TV, and city view from the large window.
Welcome to our lobby, featuring a high ceiling with wooden beams and geometric patterns, surrounded by potted plants and comfortable seating areas.

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
P Enrique Tierno Galvan 4, Granada, Granada, 18006
  • Plaza Nueva
    ‪16 min walk‬
  • Granada Cathedral
    ‪16 min walk‬
  • Alhambra
    ‪19 min walk‬
  • Granada (GRX-Federico Garcia Lorca)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Single Room

1 bedroom, minibar, in-room safe, desk

Single Room

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Quadruple Room (2 adults and 2 children)

1 bedroom, minibar, in-room safe, desk

Family Quadruple Room (2 adults and 2 children)

9.4 out of 10
Exceptional
(3 reviews)
  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room, Connecting Rooms (2 adults and 3 children)

Family Room, Connecting Rooms (2 adults and 3 children) | 1 bedroom, minibar, in-room safe, desk

Family Room, Connecting Rooms (2 adults and 3 children)

  • 44 sq m
  • Sleeps 5
  • 5 Single Beds

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

8.4 out of 10
Very good
(19 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Executive Single Room

1 bedroom, minibar, in-room safe, desk

Executive Single Room

  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Executive Double or Twin Room

1 bedroom, minibar, in-room safe, desk

Executive Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Room

1 bedroom, minibar, in-room safe, desk

Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room, 2 adults and 1 child

1 bedroom, minibar, in-room safe, desk

Triple Room, 2 adults and 1 child

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Junior Suite (Premium)

Junior Suite (Premium) | 1 bedroom, minibar, in-room safe, desk

Junior Suite (Premium)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Saray Hotel

Mediterranean hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking.
Saray Hotel offers 221 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and laptop-compatible safes. A pillow menu is available. 32-inch LCD televisions come with cable channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Saray Hotel. During your stay, you're just a quick walk from Granada Exhibition and Conference Centre. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Just a 5-minute drive from Plaza Nueva and 5 minutes from Alhambra
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and ski storage are also featured at the business-friendly Saray Hotel. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Mediterranean Granada hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 11:00 AM.
Saray Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 21 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 17 for adults and EUR 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Ski storage
  • TV in common areas

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1992
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 1 2024 to June 1 2026 (dates subject to change):
  • Swimming pool
The property will be renovating from 7 October 2024 to 14 June 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17 for adults and from EUR 13 for children
  • Self-parking fee: EUR 21 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Saray
Saray Hotel Hotel
Saray Granada
Saray Hotel
Saray Hotel Granada
Saray Hotel Granada
Saray Hotel Hotel Granada

Saray Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 407 out of 1002 reviews
Rating 8 - Good. 412 out of 1002 reviews
Rating 6 - Okay. 129 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious. It is 15 min walk from the center city. The only thing is that they do NOT provide irons to iron cloths. They do have a pricy dry cleaning service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Zaki

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

6/10 Okay

Hatice Nur

Travelled with family
Liked: Cleanliness
We came with our car, because there is ‘parking available’ option on their website. However, when we arrived there they said parking 21 Euro per night. I told them there is nothing about on their website, staff said you can park in the street. As you know it is impossible to find space in the street. Therefore, we disappointed.It was stressful for us. Unfortunately, I do not recommend this place. They were not problem solver.
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Lots of eateries nearby. Super staff. Location right next to conference centre
Stayed 2 nights in Mar 2025

10/10 Excellent

Uchenna Charles, Easton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel that exceeded my expectations in every category. It was clean, spacious and its facilities were rop notch. I would definitely love to stay here when next i am in the area or their partner hotels
Stayed 2 nights in Mar 2025

4/10 Poor

Michael

Disliked: Staff & service, property conditions & facilities, room comfort

Disappointing

Plus points, hotel close to bus stops and center. minus points, the hotel is very tired, bedroom very worn. Just 2 coffee pods per day, no milk,no tea. I complained to the hotel but they would not under any circumstances recognise Hotel.com’s membership benefits, they ignored my Plantinum status completely, didn’t even offer a glass of water. In the last 12 months we’ve stayed 36 days in Granada we love it. We have stayed in the Barceló Congress, Senator and Andalucia centre, all were much better with cheaper and much better quality breakfasts, we were treated much better as well. We will be back in Granada soon in 2025 but we will not go back to the hotel Saray, nor would we recommend it. The Hotel Saray was very disappointing, no customer care whatsoever, the other hotels we mentioned are far far superior.
Stayed 10 nights in Dec 2024

8/10 Good

Liza

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Localización muy buena
Stayed 2 nights in Jan 2025

6/10 Okay

Hang

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

MARIA

Stayed 3 nights in Nov 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

judith

Stayed 2 nights in Oct 2024

4/10 Poor

Shadman

Stayed 3 nights in Oct 2024

8/10 Good

Lindsay

Stayed 1 night in Oct 2024

6/10 Okay

Warren

Liked: Cleanliness, property conditions & facilities, room comfort

Nice location poor staff

Beware, there was no mention on the website that the pool shuts at the end of September. Only booked this hotel because of the pool. There were various events on in Granada which disrupted the local busses the staff were unable to advise on what what happening in the area
Stayed 3 nights in Oct 2024

6/10 Okay

Nurudeen

Business traveller
Liked: Staff & service
Property was average. But was very shock that they won't offer u any tea/coffee as a welcome or daily offer. Despite paying over £108 for 1 night had to pay separate 19£ for parking yet not even a cup of tea was offered
Stayed 1 night in Oct 2024

8/10 Good

Siddhartha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The decor in the lobby was lovely. Staff were friendly efficient. Secure parking was great though with a large car, a bit of a challenge. Slightly hard to locate at first glance. Go past the main building & sharp turn right immediately down a narrow steep ramp. Liked the coffee machine in room. Only complaint no plugpoint next to bed to charge phone. Will definitely use again.
Stayed 1 night in Oct 2024

10/10 Excellent

Fernne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the staff was helpful, I was told their printer had no internet connection only to find out that it did. We ate at the restaurant connected to the hotel. I had the salmon taco and instantly threw up. It smelled fishy and tasted really bad.
Stayed 3 nights in Sep 2024

8/10 Good

Tammy

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Patrick, Brossard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 4 nights in Sep 2024

8/10 Good

ahmad

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel just away from centre but only a 10 to 15 minute walk in. There are a limited number of restaurants nearby but plenty towards the city centre.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and located within walking diatance to the town.
Stayed 2 nights in Sep 2024

6/10 Okay

Rose

Stayed 3 nights in Jul 2024

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness
We had an amazing stay, it definitely is going through renovations as our room didn’t resemble the ones online. But the location is amazing and the hotel is lovely. It’s a really reasonably priced place, bed and breakfast at that price and quality is impressive.
Stayed 4 nights in Jul 2024

10/10 Excellent

eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel,nice staff
Stayed 2 nights in Jul 2024