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Best Western Pony Soldier Inn & Suites

2.5 star property

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Photo gallery for Best Western Pony Soldier Inn & Suites

Relax on the patio with a clear view of the surrounding landscape, surrounded by tables, chairs, and lush greenery.
Relax by the pool surrounded by a comfortable seating area and a clear view of the water.
Enjoy meals in this stylish dining area with a fireplace and large windows.
Situated near a road, this hotel offers a view of the surrounding landscape and a mountain in the background.
Relax in our spacious lobby with a comfortable seating area, featuring a sofa, armchairs, and a coffee table.

Popular amenities

  • Parking included
  • Housekeeping

Explore the area

Map
3030 E Route 66, Flagstaff, AZ, 86004
  • Northern Arizona University
    ‪5 min drive‬
  • Flagstaff Medical Center
    ‪6 min drive‬
  • Lowell Observatory
    ‪8 min drive‬
  • Flagstaff, AZ (FLG-Flagstaff Pulliam Field)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

9.4 out of 10
Exceptional
(9 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(49 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (2nd Floor)

Standard Room, 1 King Bed, Non Smoking (2nd Floor) | 1 bedroom, in-room safe, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking (2nd Floor)

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(9 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

8.0 out of 10
Very good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor) | 1 bedroom, in-room safe, iron/ironing board, rollaway beds

Family Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (2nd Floor)

8.0 out of 10
Very good
(3 reviews)
  • 35 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

1 bedroom, in-room safe, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Pony Soldier Inn & Suites

Hotel in Flagstaff with free breakfast and 24-hour business centre
An indoor pool, a 24-hour business centre and Access to hot tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site.
Best Western Pony Soldier Inn & Suites offers 75 air-conditioned accommodations with a safe and free newspapers. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Flagstaff hotel provides wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) for a surcharge. 37-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Pony Soldier Inn & Suites gets high marks from our customers. During your stay, you'll be within walking distance of Bushmaster Park. Features include free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as an off-lead area.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • Guests have great things to say about the helpful staff and the breakfast
  • 14 minutes on foot from Bushmaster Park and a 3-minute drive from Flagstaff Mall and The Marketplace
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Best Western Pony Soldier Inn & Suites offers its guests an indoor pool and Access to hot tub. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Best Western Pony Soldier Inn & Suites. Self parking is free.

This Flagstaff hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Hot tub
  • Indoor pool
  • Ski passes
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 1962
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per stay (maximum USD 100.00 per stay)
  • Maximum 2 pets
  • Pets cannot be left unattended
  • An off-lead area is available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 18 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 25.00 per accommodation, per stay (maximum USD100.00 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 18 children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Pony
Best Western Pony Soldier
Best Western Pony Soldier Flagstaff
Best Western Pony Soldier Inn
Best Western Pony Soldier Inn Flagstaff
Pony Soldier Best Western
Pony Soldier Inn
Best Western Flagstaff
Best Western Hotel Flagstaff
Best Western Pony Soldier Hotel Flagstaff
Best Pony Soldier & Suites
Best Western Pony Soldier Inn Suites
Best Western Pony Soldier Inn & Suites Hotel
Best Western Pony Soldier Inn & Suites Flagstaff
Best Western Pony Soldier Inn & Suites Hotel Flagstaff

Best Western Pony Soldier Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 498 out of 1011 reviews
Rating 8 - Good. 276 out of 1011 reviews
Rating 6 - Okay. 121 out of 1011 reviews
Rating 4 - Poor. 69 out of 1011 reviews
Rating 2 - Terrible. 47 out of 1011 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

melanie

Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bekki at the front desk was so helpful and kind! Made the stay so much better! The hotel location is also pretty close to downtown which is nice but far enough to be away from rowdiness of the city. Will definitely stay again!
Stayed 1 night in May 2025

10/10 Excellent

Myrtle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the hot breakfast. Not too many hotels offer hot breakfast anymore. Swimming pool and jacuzzi was relaxing. We will be going back. It was the best 30 year anniversary we ever had. Myrtle gorisek
Stayed 2 nights in May 2025

8/10 Good

Richard, Amarillo

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service
Decent place on Route 66. King suite was roomy
Stayed 1 night in Apr 2025

4/10 Poor

Cynthia

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room smell so much like cigarettes, very outdated. The breakfast was fine, many options.
Stayed 1 night in Apr 2025

10/10 Excellent

Antonia

Travelled with family
Liked: Cleanliness
Clean rooms. Clean bathrooms. Breakfast was hot and made fresh.
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jacob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Fast and easy check in. Facility was very clean and staff was great. Would stay here again. The free breakfast was also great.
Stayed 1 night in Apr 2025

10/10 Excellent

Kris

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff/front desk was really nice. Breakfast has good options. I would book here again in the future.
Stayed 1 night in Apr 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
the front desk staff was very friendly and on top of it. would stay again if needed
Stayed 1 night in Apr 2025

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Erin

Travelled with group
Liked: Staff & service
We were on the first floor and it was very noisy both from the housekeeping staff on the floor and from the guests in the room above us. Also, there was a homeless man sleeping inside on a cart just inside of the side door.
Stayed 1 night in Apr 2025

6/10 Okay

Raj

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Tung Son

Stayed 2 nights in Apr 2025

10/10 Excellent

joseph

Stayed 1 night in Apr 2025

8/10 Good

Robert, ASHLAND

Stayed 1 night in Apr 2025

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The customer service was great. Our room had a funny odor. The bathroom door did not latch and was dirty with something splashed on it. The beds were comfy. I would highly recommend getting a 2nd story room as the people above us were very, very noisy pacing ba k and forth. Keeping us up most of the night.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Had a great stay here and enjoyed the spa and heated pool. Nice breakfast selection as well.
Stayed 1 night in Apr 2025

2/10 Terrible

MARIA

Disliked: Cleanliness, staff & service, property conditions & facilities
I made a reservation and when I got to the property or my room it was a complete disaster the pictures this property have on the internet are a complete fake advertisement. I ask to cancel they didn’t want to cancel so I left and never stay in their hotel They refuse to give me my money back
Stayed 1 night in Apr 2025

8/10 Good

Tem

Stayed 1 night in Apr 2025

10/10 Excellent

Francisco

Stayed 1 night in Apr 2025

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very good sleep
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room, clean and spacious.
Stayed 1 night in Apr 2025