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Hampton Inn & Suites Grand Rapids-Airport 28th St

2.5 star property

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Photo gallery for Hampton Inn & Suites Grand Rapids-Airport 28th St

Suite, 2 Queen Beds, Non Smoking | Living area | 50-inch flat-screen TV with satellite channels, TV
Room | 1 bedroom, desk, laptop workspace, blackout curtains
Reception
Indoor pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
5200 28th St Se, Grand Rapids, MI, 49512
  • MSA Fieldhouse
    ‪3 min drive‬
  • Calvin College
    ‪6 min drive‬
  • Woodland Mall
    ‪6 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Living area | 50-inch flat-screen TV with satellite channels, TV

Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Room | 1 bedroom, desk, laptop workspace, blackout curtains

Room

10.0 out of 10
Exceptional
(5 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

1 bedroom, desk, laptop workspace, blackout curtains

Room

9.0 out of 10
Wonderful
(11 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

1 bedroom, desk, laptop workspace, blackout curtains

Room

8.8 out of 10
Excellent
(15 reviews)
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

1 bedroom, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

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  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 2,058 reviews
The price is €79
includes taxes & fees
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Sonesta Hotel Grand Rapids Airport

About this property

Hampton Inn & Suites Grand Rapids-Airport 28th St

Hotel in Grand Rapids with free breakfast and free airport shuttle
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, coffee/tea in a common area, a meeting room and a 24-hour front desk are on-site.
Hampton Inn & Suites Grand Rapids-Airport 28th St offers 98 accommodations with coffee/tea makers and a hairdryer. 50-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Grand Rapids-Airport 28th St. During your stay, you'll be within walking distance of Patterson Ice Center. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, meeting rooms and a lift
  • On-site recreation includes a 24-hour gym
  • 11 minutes by car from Frederik Meijer Gardens and Sculpture Park and 14 minutes from DeVos Performance Hall
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Grand Rapids-Airport 28th St offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. A roundtrip airport shuttle is free during limited hours. The business-friendly Hampton Inn & Suites Grand Rapids-Airport 28th St also features coffee/tea in common area, express check-out, and a lift. Free self parking is available.

This Grand Rapids hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 1:00 AM
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 4 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn 28th Hotel Grand Rapids Airport Street
Hampton Inn Grand Rapids Airport 28th Street
Hampton Inn Grand Rapids-Airport 28th St Hotel Grand Rapids
Hampton Inn Grand Rapids-Airport 28th St Hotel
Hampton Inn Grand Rapids-Airport 28th St Grand Rapids
Hampton Inn Grand Rapids-Airport 28th St
Hampton Inn Suites Grand Rapids Airport 28th Street
Hampton Inn Rapids 28th St
Hampton Inn & Suites Grand Rapids-Airport 28th St Hotel
Hampton Inn & Suites Grand Rapids-Airport 28th St Grand Rapids

Hampton Inn & Suites Grand Rapids-Airport 28th St Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 534 out of 1000 reviews
Rating 8 - Good. 258 out of 1000 reviews
Rating 6 - Okay. 105 out of 1000 reviews
Rating 4 - Poor. 68 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Service was exceptional.
Stayed 1 night in May 2025

6/10 Okay

Melissa

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I thought we had 2 queen beds when purchased but only one queen with a pullout couch bed.
Stayed 2 nights in May 2025

10/10 Excellent

judy, grosse Ile

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, property conditions & facilities
We came here for a family get-together-3 rooms, 3 seniors and 1 family with kids. Everyone was happy. We got to the breakfast buffet about a half hour before it ended and it was pretty picked over. Yogurt was gone and fruit too, but they did replace those. Breakfast was certainly sufficient with sausage, eggs, and potatoes. But the staff was wonderful, the entire facility was super clean and I liked the decor- very simple (sort of a Swedish vibe). We will stay here next time we come back. One important note: our GPS took us to the Target parking lot, but once there, stay to your left and follow the road around and up to your left for the hotel. It’s off the beaten path which makes it peaceful and quiet.
Stayed 1 night in May 2025

10/10 Excellent

Shen

Travelled with family
Liked: Amenities
Love the Jr Suites where we always stay as they have lots of space. They are located on 1st floor Rooms 101 - 104 they may be the same location on higher floors. We like first floor as they are right next to the parking lot
Stayed 1 night in May 2025

8/10 Good

Lisa

Liked: Cleanliness
The pillows had a smell to them and the breakfast was not very good
Stayed 2 nights in May 2025

10/10 Excellent

Barbara, Newberry

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience. Very nice, clean facilities.
Stayed 2 nights in May 2025

10/10 Excellent

Anastasia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area and hotel. Had very pleasant weekend stay, comfortable beds, quiet air conditioning, breakfast was average.
Stayed 2 nights in May 2025

6/10 Okay

Linda

Stayed 1 night in May 2025

10/10 Excellent

Andrew

Stayed 1 night in May 2025

8/10 Good

Kris

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

a little noisy

It started out good, but then their were kids running the halls, but that did stop a little after 10pm. I did find a couple of little black bugs in the bathroom which didn't make me feel very good.
Stayed 1 night in May 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was easy and staff was very nice
Stayed 1 night in May 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very quiet. The front desk prepare earlier breakfa

Stayed 1 night in Apr 2025

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice clean hotel. Friendly staff.
Stayed 2 nights in Apr 2025

6/10 Okay

PETE, INDIANAPOLIS

Travelled with family
Liked: Cleanliness, staff & service, amenities
The main issue we had was that the blinds in the bedroom (Rm 117) were broken. They were stuck in an open position so open all night with the parking light glaring in the room all night. The second night I had to manually try to unroll them the best I could. The other issue are that the pillows were terrible. I used two pillows and they were completely flat with no support. No excuse for crappy pillows. Not an item to go cheap on.

6/10 Okay

Susan

Liked: Cleanliness, room comfort

Unlike most Hampton stays

Blinking main light in entrance of hotel room, toilet seat up like a man had used it and urine on the seat, water from shower flooded bathroom drain not working, internet NOT working...very unlike hamptons
Stayed 1 night in Apr 2025

8/10 Good

Tasha

Stayed 1 night in Mar 2025

10/10 Excellent

Thu Tam, Valrico

Liked: Cleanliness, staff & service, property conditions & facilities
I got stuck in Michigan for two days due to weather at my destination. I made last minute reservations here. The whole staff was professional and extremely hospitable during my stay. They went out of their way to help. Hotel is in a quiet location and within walking distance of stores and restaurants. I would recommend if you need a place close to airport.
Stayed 2 nights in Jan 2025

8/10 Good

Curtis

Stayed 1 night in Mar 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice. Friendly offered free water when we got there. Thought that was plain or nice
Stayed 1 night in Mar 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not get fresh towels or toilet paper one day. Looked like someone started to clean the room, then stopped.
Stayed 4 nights in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Marissa

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Chiara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERFECT HOTEL!

Awesome stay! Super clean, friendly staff, would stay again! Was traveling with a gymnastics team, lots of hotel stays and this is top 3 for sure!
Stayed 2 nights in Jan 2025

10/10 Excellent

Juliet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect and tranquil, close to airport, shops and conveniences without being in the busyness of 28th Street. Staff were quietly attentive and always available to make sure all our needs were met. The airport shuttle was very convenient. Rooms were clean and spacious and well appointed.
Stayed 6 nights in Jan 2025