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Holiday Inn Express & Suites Gaylord by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Gaylord by IHG

Free buffet breakfast
Exterior
Tempur-Pedic beds, desk, laptop workspace, free cots/infant beds
Indoor pool, pool loungers
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
525 Dickerson Road, Gaylord, MI, 49735
  • Place, Bavarian Falls Park
    ‪1 min drive‬
  • Place, Gaylord Discovery Center
    ‪1 min drive‬
  • Place, Otsego County Sportsplex
    ‪2 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Tempur-Pedic beds, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Tempur-Pedic beds, desk, laptop workspace, free cots/infant beds

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible

Tempur-Pedic beds, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Tempur-Pedic beds, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Tempur-Pedic beds, desk, laptop workspace, free cots/infant beds

Suite, 1 King Bed

8.4 out of 10
Very good
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Tempur-Pedic beds, desk, laptop workspace, free cots/infant beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(27 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Tempur-Pedic beds, desk, laptop workspace, free cots/infant beds

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Tempur-Pedic beds, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(14 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

Tempur-Pedic beds, desk, laptop workspace, free cots/infant beds

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

Tempur-Pedic beds, desk, laptop workspace, free cots/infant beds

Suite, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Tempur-Pedic beds, desk, laptop workspace, free cots/infant beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Comfort Inn & Suites Gaylord
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 643 reviews
The price is €96
includes taxes & fees
22 Nov - 23 Nov
Comfort Inn & Suites Gaylord

About this property

Holiday Inn Express & Suites Gaylord by IHG

Hotel in Gaylord with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Holiday Inn Express & Suites Gaylord by IHG offers 92 accommodations with DVD players and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Gaylord by IHG. During your stay, you'll be within walking distance of Otsego County Historical Museum. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Otsego County Historical Museum and a few minutes from Call of the Wild Museum
Holiday Inn Express & Suites Gaylord by IHG offers its guests an indoor pool and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. Free breakfast is available. The business-friendly Holiday Inn Express & Suites Gaylord by IHG also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Gaylord hotel is smoke free.

Guests are served a free buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-width doorways

More

  • 3 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gaylord Hotel
Holiday Inn Express Gaylord
Holiday Inn Express Suites Gaylord
Holiday Inn Express Suites Gaylord by IHG
Holiday Inn Express Suites Gaylord an IHG Hotel
Holiday Inn Express & Suites Gaylord by IHG Hotel
Holiday Inn Express & Suites Gaylord by IHG Gaylord
Holiday Inn Express & Suites Gaylord by IHG Hotel Gaylord

Holiday Inn Express & Suites Gaylord by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 347 out of 529 reviews
Rating 8 - Good. 98 out of 529 reviews
Rating 6 - Okay. 31 out of 529 reviews
Rating 4 - Poor. 24 out of 529 reviews
Rating 2 - Terrible. 29 out of 529 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our trip with the grand kiddos
Stayed 1 night in Jul 2025

10/10 Excellent

Arlyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jul 2025

6/10 Okay

Traci

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

July 4th weekend

First off, I’ll offer a little grace since our stay was Saturday July 5th and I’m sure the week was busy with the Holiday. The hotel seemed to be understaffed and employees overworked. After check in, we arrived in our room and I immediately noticed the the bed looked rumpled and I could see that the sheet was untucked this prompted my investigation on the sheets. The pillows were rumpled and when I pulled back the top sheet there was food crumbs and hair. I requested new bedding and Krystal at the desk promptly made it right. The A/C in our room needed maintenance. It took until 2 am to get the temp down to 73° it felt humid and it smelled for weed. Overall the beds were comfortable and the hotel itself is in good shape. We had an early start the next morning so we didn’t have breakfast but the dining area looked clean. There’s not a lot of options for hotels in the area and the others were all booked. In a pinch, I’d stay there again .
Stayed 1 night in Jul 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marcus, chula vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, easy check in and checkout process. Clean and no issues!
Stayed 1 night in Jul 2025

6/10 Okay

Ryan

Liked: Property conditions & facilities, room comfort

Holiday inn

1st room wasnt cleaned and bed wasnt made and there was trash in all bins. Didnt get amything for my troubles even a sorry.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Davetta

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Loved the clean, spacious halls and rooms.
Stayed 1 night in Jun 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

Robert

Disliked: Cleanliness
Walked in and the entry light didnt work. The usb charging port by the bed did not work. Flushed the toilet and was filling really slow. Looked in tank and it was growing things inside. The sink drained really slow. Breakfast was until went at 8 to get food and thsy were out of most of it. Went back at 830 and nothing had been refilled.
Stayed 1 night in Jun 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Jonn

Stayed 2 nights in Jun 2025

2/10 Terrible

Michael David

Disliked: Amenities
To start I waited to be checked in for longer then I should as I listen to the lady's chat in the
Stayed 2 nights in Jun 2025

10/10 Excellent

Gwen

Liked: Amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Mollie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Breakfast was not stocked well. Other than that great place.
Stayed 1 night in Jun 2025

8/10 Good

Natalie

Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
The staff are amazing. The rooms perfect.
Stayed 2 nights in Jun 2025

2/10 Terrible

Dillon

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Found a needle and a peanut would not recommend staying here
Found a needle I’m scared room was dirty
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was fairly clean, staff was kind. Light bulb was faint and they were not able to replace for me.
Stayed 2 nights in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Typical HI Express with expected amenities. Only real downside is that its location is right next to I75, a major freeway. Could hear loud traffic noises throughout my time here.
Stayed 1 night in May 2025

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet but the free breakfast sucked oatmeal was like over cooked soup, milk for cereal was not cold. When I booked the room it said private hot tub but no hot tub on the premises was very disappointed
Stayed 1 night in May 2025

2/10 Terrible

YANA

Disliked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Casey

Place was comfortable and roomy. Jet tub was amazing.
Stayed 1 night in May 2025

8/10 Good

Ashley

Stayed 1 night in Feb 2025