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Tru By Hilton Gaylord, MI

2.5 star property

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Photo gallery for Tru By Hilton Gaylord, MI

Lobby
Lobby
Exterior
Reception
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1048 WEST MAIN STREET, Gaylord, MI, 49735
  • Place, Bavarian Falls Park
    ‪18 min walk‬
  • Place, Call of the Wild Museum
    ‪20 min walk‬
  • Place, Gaylord Discovery Center
    ‪2 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

8.8 out of 10
Excellent
(57 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Bathroom | Hair dryer, towels, soap, shampoo

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Bathroom shower

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(37 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub | Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower) | Bathroom shower

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room With Tub-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

Similar properties

Exterior
Hampton Inn Gaylord
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 850 reviews
The price is €78
includes taxes & fees
27 Jan - 28 Jan
Hampton Inn Gaylord

About this property

Tru By Hilton Gaylord, MI

Hotel in Gaylord with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a microwave in a common area. Weekly housekeeping is available.
Tru By Hilton Gaylord, MI offers 92 air-conditioned accommodations with a hairdryer and an iron/ironing board. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Tru By Hilton Gaylord, MI. During your stay, you'll be within walking distance of Otsego County Historical Museum. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and convenience store
  • On-site recreation includes a 24-hour gym
  • 15 minutes on foot from Otsego County Historical Museum and a 2-minute drive from Call of the Wild Museum
  • Cats and dogs welcome for a fee (restrictions apply)
Tru By Hilton Gaylord, MI offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and coworking spaces. The business-friendly Tru By Hilton Gaylord, MI also features coffee/tea in common area, a corner/local shop, and a front desk safe. Free self parking is available.

This Gaylord hotel is smoke free.

Guests are served a free buffet breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable/satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TRU BY Hilton Gaylord
Tru By Hilton Gaylord, MI Hotel
Tru By Hilton Gaylord, MI GAYLORD
Tru By Hilton Gaylord, MI Hotel GAYLORD

Tru By Hilton Gaylord, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 339 out of 537 reviews
Rating 8 - Good. 105 out of 537 reviews
Rating 6 - Okay. 54 out of 537 reviews
Rating 4 - Poor. 18 out of 537 reviews
Rating 2 - Terrible. 21 out of 537 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Sabrina, Washington Mich

Disliked: Cleanliness, staff & service
Floors in the room were very dirty. Also, very loud footsteps from the room upstairs could be heard all night long. Terrible night with no sleep.
Stayed 2 nights in Oct 2025

10/10 Excellent

Shiyan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good nights sleep

Clean, well kept and friendly staff. Overall a good experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was comfortable and had most everything needed. Did miss having coffee in my room. Had a well stocked coffee station in the lobby though. Enjoyed my stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Melisa Mariam

Clean room and easy check in
Stayed 1 night in Oct 2025

6/10 Okay

Ann

Asked for handicap room but was not expecting a hearing impaired room. Wanted one with provisions for physical handicap. Maid service did not come every other day as was stated.
Stayed 3 nights in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

6/10 Okay

Natasha, Freehold

Ok for the price. The room we booked was not available. Breakfast was very basic - bread, eggs, sausage and oatmeal. No fruit, yogurt or anything else.
Stayed 1 night in Oct 2025

6/10 Okay

Alishia

Travelled with partner
Liked: Cleanliness, staff & service
No microwave in the room, no storage. Contact lenses on the floor, we wear glasses. Best Western is better, breakfast was decent at least.
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Clean facility. Relatively new. Great staff
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025

10/10 Excellent

Jeremy

Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Liked: Property conditions & facilities
Clean, everything I needed
Stayed 2 nights in Oct 2025

8/10 Good

Kim

Stayed 1 night in Oct 2025

10/10 Excellent

Debbie

Stayed 1 night in Oct 2025

10/10 Excellent

Anita

Stayed 2 nights in Oct 2025

10/10 Excellent

Jack

Stayed 1 night in Oct 2025

10/10 Excellent

winfield

Travelled with partner
Liked: Cleanliness, staff & service
Very nice , off season rates are good
Stayed 1 night in Oct 2025

10/10 Excellent

Amy M

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
The rooms are nice and clean
Stayed 1 night in Sep 2025

10/10 Excellent

Kelsey

Stayed 1 night in Oct 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

jin min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good.
Stayed 1 night in Sep 2025

4/10 Poor

Anthony, Brighton

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
TV did not work and A/C did not work
Stayed 1 night in Sep 2025

10/10 Excellent

Sherrilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay in Gaylord Mi

This was such a nice stay. Immediately we were impressed by the smoothness and quickness of check-in and the HUGE room and bathroom. Everything was so clean and comfortable. We will definitely be staying here again.
Stayed 1 night in Sep 2025