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Park Hotel Hamburg Arena

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Photo gallery for Park Hotel Hamburg Arena

Relax in a spacious lobby with a comfortable seating area, reception desk, and large windows.
Guests can enjoy a covered outdoor seating area with a metal frame and glass panels, surrounded by potted plants and bike parking.
Enjoy a well-set table in our elegant dining area, where each table features crisp linens, fine glassware, and a thoughtful arrangement.
Comfortable room with two single beds, a desk, and a seating area.
Relax in a spacious lobby with a plush sofa, glass coffee table, and lush greenery.

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Pet-friendly

Explore the area

Map
Kieler Strasse 333, Hamburg, HH, 22525
  • Hagenbeck Zoo
    ‪13 min walk‬
  • Volksparkstadion
    ‪4 min drive‬
  • Barclays Arena
    ‪4 min drive‬
  • Hamburg (HAM)
    ‪12 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Living room | 28-inch flat-screen TV with satellite channels, TV

Comfort Double Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, desk, soundproofing, iron/ironing board

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | 1 bedroom, desk, soundproofing, iron/ironing board

Twin Room

8.0 out of 10
Very good
(16 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room

Economy Room | 1 bedroom, desk, soundproofing, iron/ironing board

Economy Room

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

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Enjoy a wide selection of fresh breads, pastries, and spreads at our buffet.

Park-Hotel Hagenbeck

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1013)
The price is €130
for 1 room
includes taxes & fees
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Park-Hotel Hagenbeck

About this property

Park Hotel Hamburg Arena

Pet-friendly hotel connected to the convention centre in Hamburg with a bar
Along with a bar/lounge, this smoke-free hotel has a business centre and a meeting room. WiFi in public areas is free. Other amenities include self parking, a 24-hour front desk and a computer station. Change of towels is available on request
Park Hotel Hamburg Arena offers 105 accommodations with free newspapers and a hairdryer. 28-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit. This Hamburg hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the helpful staff at Park Hotel Hamburg Arena. During your stay, you'll be connected to the convention centre and within walking distance of Hagenbeck Zoo. Enjoy features like free WiFi in public areas, plus a bar and a business centre.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and a meeting room
  • Guests speak favourably about the overall condition of the property and the helpful staff
  • Just a 2-minute drive from Hagenbeck Zoo and a few minutes from Volksparkstadion
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a meeting room. You can enjoy a drink at the bar/lounge. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Park Hotel Hamburg Arena. Parking is available for a fee.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Room service is available.

Languages

Arabic, English, German, Hungarian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 12 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A bar/lounge

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • Lift

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with satellite channels

Food and drink

  • Room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Self-parking fee: EUR 12 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Mercure Hamburg Arena
Mercure Hotel Hamburg Arena
TRYP Wyndham Hamburg Arena Hotel
TRYP Wyndham Hamburg Arena
Park Hamburg Arena
Park Hotel Hamburg Arena Hotel
Park Hotel Hamburg Arena Hamburg
Park Hotel Hamburg Arena Hotel Hamburg

Park Hotel Hamburg Arena Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 210 out of 1008 reviews
Rating 8 - Good. 430 out of 1008 reviews
Rating 6 - Okay. 233 out of 1008 reviews
Rating 4 - Poor. 90 out of 1008 reviews
Rating 2 - Terrible. 45 out of 1008 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Apr 2025

10/10 Excellent

Dima

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and clean hotel Quiet place for staying
Stayed 1 night in Apr 2025

6/10 Okay

Soeren

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Just average

Just, all right! We would choose different next time we go to the area. You pay 12 euro for parking. 20 euro for breakfast and the food and range of choices is below average. The hotel bar charges you 6,5 euro for a bottle of water, so it is cheaper to drink beer!
Stayed 1 night in Apr 2025

10/10 Excellent

Zena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good for the price

We stayed for 5 nights. Roland on reception was extremely helpful. An asset to the hotel. He explained where to go etc. Nothing was too much trouble. We had an economy double room which was compact but had everything needed. The bed was extremely hard but may just be us, the pillows very large( but comfy). One wasn't really enough but 2 gave me neck ache. Not sure why they were so large although we were told they were new pillows. Breakfast was ok. Here and there needs a lick of paint but nothing major. I wiped the fridge out before using as it hadn't been checked I would say but other than that I would give 8/10 for cleaning.
Stayed 5 nights in Mar 2025

8/10 Good

Inger Kummerfeldt

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Graham

Travelled with family
Liked: Staff & service
This is a nice place just somewhere to lay your head
Stayed 3 nights in Jan 2025

8/10 Good

Bjarne

Stayed 1 night in Jan 2025

8/10 Good

Dominik

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Staff are welcoming and accommodating, clean and lovely services. Breakfast is a bit expensive for what it is, however food was good. Cleaners did a great job each day. Luggage kept secure when checking out
Stayed 3 nights in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast sausages were cold.
Stayed 8 nights in Nov 2024

8/10 Good

Åsa

Travelled with family
Liked: Staff & service
Stayed 2 nights in Oct 2024

8/10 Good

Søren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waren zum Konzert in Hamburg. Zimmer sauber, Betten richtig gemütlich, große Badewanne, Frühstück lecker. 1 Stern Abzug für die schlechte Schallisolierung und die abblätternde Farbe der Badezimmer Tür und angeschlagenen Möbel und Wände. Aber es war sehr sauber. Service super nett und freundlich.
Stayed 1 night in Oct 2024

6/10 Okay

Karin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

Not very clean

The hotel is ok standard but not more. Not very clean. There were ants in our first room, no problem changing rooms. Good breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Alfred

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and helpful staff, buffet breakfast very good
Stayed 2 nights in Sep 2024

10/10 Excellent

Henrik Skovby

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

6/10 Okay

Nadine

Liked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

Lindita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

2/10 Terrible

Fazlullah

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom drainage completely blocked, brought flooding in the room need to leave room with some stuffs wet completely inconvenience and hotel staff not bothered to apologise or say sorry, use alternative customer toilet next to restaurant that was also having water blockage in the sink. Not willing to come back in same hotel again.
Stayed 1 night in Aug 2024

10/10 Excellent

Jebeen

Stayed 5 nights in Aug 2024

8/10 Good

Javad

Travelled with family
Liked: Cleanliness, amenities
not bad
Stayed 1 night in Aug 2024

4/10 Poor

Julie

Stayed 1 night in Aug 2024

8/10 Good

Patrik

Travelled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024