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Hanoi Evergreen Hotel

3.0 star property

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Photo gallery for Hanoi Evergreen Hotel

Property entrance
Staircase
Dining
Desk, free WiFi
View from property

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
21 Hang Dong str, Hoan Kiem dist, Hanoi, 10000
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Place, Hoan Kiem Lake
    ‪8 min walk‬
  • Place, St. Joseph's Cathedral of Hanoi
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Shared Dormitory, Multiple Bedrooms, City View

Desk, free WiFi

Deluxe Shared Dormitory, Multiple Bedrooms, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, free WiFi

Standard Double Room

7.4 out of 10
Good
(3 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Desk, free WiFi

Superior Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Desk, free WiFi

Deluxe Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Family Room

Desk, free WiFi

Family Room

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room

Desk, free WiFi

Quadruple Room

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Large Single Bed

View all photos for Traditional Shared Dormitory, Multiple Bedrooms, City View

Desk, free WiFi

Traditional Shared Dormitory, Multiple Bedrooms, City View

  • 30 sq m
  • City view
  • Sleeps 7
  • 7 Single Beds

View all photos for Standard Double 3 Hrs Day Use Only (8am - 8pm)

Standard Double 3 Hrs Day Use Only (8am - 8pm) | Desk, free WiFi

Standard Double 3 Hrs Day Use Only (8am - 8pm)

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hanoi Evergreen Hotel

Family-friendly hotel with 24-hour front desk and restaurant
A restaurant, 24-hour room service and a business centre are available at this hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Hanoi Evergreen Hotel offers 11 air-conditioned accommodations with complimentary slippers and free toiletries. 32-inch LCD televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hanoi Evergreen Hotel, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a restaurant and a business centre are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes bicycles to rent and scooters/mopeds to rent
  • Within a 10-minute walk of Hoan Kiem Lake and Hanoi Old Town Night Market
  • Airport, train station pick-up and train station drop-off shuttle service available for a fee
There's a restaurant on site. WiFi and wired Internet are free in public spaces. There's an onsite business centre. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. A library, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hanoi Evergreen Hotel.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 9:30 AM.
Hanoi Evergreen Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Train station pick-up shuttle (surcharge) from 8:30 AM to 8:00 PM
  • Train station shuttle on request
  • Train station drop-off (surcharge)

Food and drink

  • Daily continental breakfast available 8:00 AM to 9:30 AM for a fee: VND 100,000 per person
  • A restaurant

Things to do

  • Bicycle rentals
  • Library
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • No lift

More

  • 1 building
  • 4 floors
  • Built in 2009
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately VND 100000 per person
  • Airport shuttle fee: VND 410000 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hanoi Evergreen Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hanoi Evergreen Hotel
Hanoi Evergreen
Hanoi Evergreen Hotel Hotel
Hanoi Evergreen Hotel Hanoi
Hanoi Evergreen Hotel Hotel Hanoi

Hanoi Evergreen Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 35 out of 128 reviews
Rating 8 - Good. 37 out of 128 reviews
Rating 6 - Okay. 26 out of 128 reviews
Rating 4 - Poor. 18 out of 128 reviews
Rating 2 - Terrible. 12 out of 128 reviews

6.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Shouvik

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Very sketch hotel but it did the job
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph, Sabattus

Liked: Cleanliness, property conditions & facilities
Air conditioning barely worked when I arrived. After informing staff I was relocated to another room for a day and evening until unit was repaired. Great morning and day staff. Over night staff rude and unhelpful. I would stay again only because of the morning staff’s great attitude and help. Place needs some updating , expectations should not be the Marriott of hotels this is an authentic local run hostel / hotel. Plenty of stores and cafe style places right outside your door.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, Una was an excellent host and I hope to stay again in the future!
Stayed 1 night in Apr 2025

2/10 Terrible

Edouard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the worstest property I ever seen in my life. So dirty, so filthy and the staff were too much haughty. Please guys don t ever book this place.
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities

Great area, not so great room

The staff was very friendly and helpful, but the room itself was not what was expected. It could have been cleaner, the shower had almost no water pressure, and the hot water only lasted long enough for one person.
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Stayed 3 nights in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!
Stayed 2 nights in Dec 2024

2/10 Terrible

Lam

Travelled with family
Disliked: Amenities
This Hostel is very dirty , we can not sleep in there (Hanoi evergreen hostel) we got out right away to find other hotels Manager of Hanoi Evergreen Hotel said the Expedia will be returning my money ($150.36) and I wrote to you about about that. But Expedia still took my $150.36 from my M/C I want you returned my money . Thanks for your help. Lam Tran
Stayed 4 nights in Nov 2024

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property with great access to local attractions and markets. Staff were very welcoming and knowledgeable about local tours. Laundry service was cheaper than local services. Would certainly stay again and highly recommended.
Stayed 7 nights in Nov 2024

10/10 Excellent

Joseph

Stayed 1 night in Oct 2024

6/10 Okay

Duc

Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Stayed 1 night in Apr 2024

4/10 Poor

Jacquelyn

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Craig, Hornsby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a new building. Almost nothing in the Old Quarter is - that's it's charm. The property has challenges due to age, but the staff managed any issues quickly and effectively. They were always helpful and informative, and arranged better prices for bookings than we could elsewhere. Overall - highly recommended.
Stayed 7 nights in Dec 2023

10/10 Excellent

Matthew

2/10 Terrible

Md Shahriar

Stayed 2 nights in Nov 2023

8/10 Good

Elena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay, happy people. Good transportation options around.
Stayed 1 night in May 2023

10/10 Excellent

Tomasz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cosy and friendly place to stay.
Stayed 1 night in Feb 2023

8/10 Good

Samsul

For budget deal it’s ok place.

2/10 Terrible

Antonio

Disliked: Cleanliness, amenities, property conditions & facilities

10/10 Excellent

Mark

Stayed 1 night in Aug 2021

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value

Very satisfied for the price
Stayed 1 night in Feb 2021