See all properties

The Oriental Jade Hotel

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for The Oriental Jade Hotel

Lake
Lobby sitting area
Poolside bar
View from room
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
No. 92-94 Hang Trong Str., Hoan Kiem, Hanoi, Hanoi, 10000
  • Hoan Kiem Lake
    ‪2 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪3 min walk‬
  • Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Oriental Pearl Twin

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Oriental Pearl Twin

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Oriental Emerald

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Oriental Emerald

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Diamond Church View

Diamond Church View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Diamond Church View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Sapphire Old Quarter View

Sapphire Old Quarter View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Sapphire Old Quarter View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Jade Terrace City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Oriental Jade Terrace City View

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Ruby City View

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Ruby City View

  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Gem Suite Lake View

Gem Suite Lake View | Living room | 43-inch flat-screen TV with cable channels, TV

Gem Suite Lake View

  • 65 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Sapphire Twin Old Quarter View

Sapphire Twin Old Quarter View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Sapphire Twin Old Quarter View

  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Pearl Connecting

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Pearl Connecting

  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 2 Single Beds

View all photos for Emerald Connecting

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Emerald Connecting

  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for O'Presidential Suite Lake View

O'Presidential Suite Lake View | View from room

O'Presidential Suite Lake View

  • 150 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Oriental Emerald Twin

1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Oriental Emerald Twin

  • 26 sq m
  • Sleeps 3
  • 2 Single Beds

Similar properties

Exterior

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
4.9 out of 5, Exceptional, (441)
The price is €88
for 1 room
includes taxes & fees
22 Jun - 23 Jun
GRAND HOTEL du LAC Hanoi

About this property

The Oriental Jade Hotel

Luxury hotel with full-service spa and fitness centre
This smoke-free hotel features a full-service spa, an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site. Change of towels is available on request
The Oriental Jade Hotel offers 120 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead and a hydromassage showerhead, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a hairdryer and free toiletries. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

O' Signature Spa has 5 treatment rooms, including rooms for couples. Services include hot stone massages, Thai massages, facials and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the pool at The Oriental Jade Hotel. During your stay, you're just a quick walk from Hoan Kiem Lake. Free WiFi in public areas, a full-service spa and an outdoor pool are available.
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body scrubs, facials or hot stone massages at O' Signature Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from St. Joseph's Cathedral of Hanoi and 3 minutes on foot from Hoan Kiem Lake
  • Airport pick-up shuttle service available for a fee
The Oriental Jade Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 2 meeting rooms. A children's pool, spa services, and a terrace are also featured at the luxury The Oriental Jade Hotel. A shuttle from the airport to the hotel (available 24 hours) is available for a fee.

This 5-star Hanoi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
The Oriental Jade Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 600,000 for adults and VND 600,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Lift (100 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways (80 centimetre wide)

More

  • 1 building
  • 12 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Oriental Jade Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for VND 1200000.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately VND 600000 for adults and from VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1200000.0 per night
  • Bed sheets available for a fee (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Oriental Jade Hotel Hanoi
Oriental Jade Hotel
Oriental Jade Hanoi
Hotel The Oriental Jade Hotel Hanoi
Hanoi The Oriental Jade Hotel Hotel
Hotel The Oriental Jade Hotel
The Oriental Jade Hotel Hanoi
Oriental Jade
The Oriental Jade Hotel Hotel
The Oriental Jade Hotel Hanoi
The Oriental Jade Hotel Hotel Hanoi

The Oriental Jade Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 874 out of 1001 reviews
Rating 8 - Good. 94 out of 1001 reviews
Rating 6 - Okay. 17 out of 1001 reviews
Rating 4 - Poor. 8 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shaun

Stayed 8 nights in Feb 2025

10/10 Excellent

Howard, Hudson

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel: big bright lobby, friendly capable staff, lovely rooms, nice gym and rooftop pool. The restaurant was excellent, and the included breakfast was fantastic. The location is perfect.
Stayed 4 nights in Mar 2025

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing. Efficient, competent andver friendly. The hotel was flawless.
Stayed 9 nights in Feb 2025

10/10 Excellent

Nishant

Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brian Do general manager treated me like a king. Great job to all the staff
Stayed 1 night in Feb 2025

10/10 Excellent

Yan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and service
Stayed 2 nights in Feb 2025

10/10 Excellent

GEOFFREY

Stayed 3 nights in Feb 2025

10/10 Excellent

marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and breakfast. Staff very helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well maintained, super clean and friendly staff
Stayed 3 nights in Feb 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, very accommodating helpful with questions. They went above in service. Breakfast is delicious, walking distance to everything in Old Quarter.
Stayed 2 nights in Feb 2025

10/10 Excellent

Edgardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent costomer services. Bathtub needs improvement. Unsafe for older people and floods the bathroom floor
Stayed 3 nights in Feb 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The services was super nice from the receptionist to servers, bellboy, masseuses, everyone was so nice. The buffet has a lot of options and it was very good. The only issue was the bathroom was so high and it was scary to get in. However Brian the manager mentioned that other room has additional showered beside the bathroom and they have plans to remodel. Brian was so nice to offer us a free transportation from hotel to airport due to our inconvenience of bathroom.
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great greeting.

Wonderful welcome, and service. Explained many things to us and had a guide of how to navigate around Hanoi. Would highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. The staff was exceptional, the spa was superb. The only issue is the price. Totally overpriced for a very small room.
Stayed 3 nights in Feb 2025

10/10 Excellent

Vesela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Feb 2025

10/10 Excellent

Shiyu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stay here during my trip to Hanoi, and overall, it was a fantastic experience! The location is perfect—right in the heart of the Old Quarter, so you’re within walking distance of many popular attractions, restaurants, and markets. The staff were incredibly friendly and welcoming, always ready to assist with any questions or bookings. One downside was the noise at night—being in such a bustling area, it can get a bit loud, especially if you’re facing the street. However, the hotel provided earplugs, which helped a lot. The breakfast spread was decent, though it could offer a bit more variety. I highly recommend this hotel if you’re looking for a convenient and affordable stay in Hanoi with great service!
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia, Sarasota

Liked: Cleanliness, staff & service, property conditions & facilities
The staff and service is outstanding - the property is beautiful and centrally located in Old Town - breakfast buffet was delicious and features a wide variety of options. Would absolutely stay here again - highly recommend!
Stayed 5 nights in Feb 2025

10/10 Excellent

Vesela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff that make your stay easy and trouble free. Breakfast buffet was excellent with great variety of fresh juices, fruit, veggies, salads, different a la Carte option, etc. The sky bar was excellent with great selection of cocktails which were very professionally made. Location in the old quarter was also very convenient. We had an excellent stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Vesela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff. Great breakfast. Within walking distance to the highlights of the city
Stayed 4 nights in Feb 2025

8/10 Good

Teow Hiang, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice boutique hotel well located within Old Quarter and convenient for shopping, dining and spas. If you are a EPL fan, there’s no TV channel for live matches and u need to find a pub nearby to watch the game.

6/10 Okay

Teow Hiang, Singapore

Travelled with family
Liked: Cleanliness, amenities
Everything was fine except the toilet paper holder that was a safety harzard. The aluminum cover was sharp and every time i reach my hand for the bidet spray, it scratches my hand. Told the staff about it on day 1 but nobody did anything to rectify the safety hazard. Had to cover it to prevent further risk to my hand. Tried to attached photo here but unable to do so. As a 5 star hotel, such attention to details must be expected.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Brandi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

AMAZING SERVICE

The service at the Oriental Jade is impeccable. The room was not luxurious but very well appointed. I would without a doubt stay at this hotel for the service alone. The front desk, food servers, and doorman were all AMAZING! They walked us out to the car with a gift at the end of our stay and did everything they could to ensure that we had a pleasant stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were absolutely amazing! Gave real, local, excellent suggestions and recommendations. Made our stay just the best! Location is easy to walk around for plenty of sites and dining options
Stayed 3 nights in Jan 2025

10/10 Excellent

Mignonette, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful
Stayed 4 nights in Jan 2025