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Baymont by Wyndham Helen

2.5 star property

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Photo gallery for Baymont by Wyndham Helen

Desk, blackout curtains, iron/ironing board, rollaway beds
Business centre
Lobby
Exterior
Free daily continental breakfast

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

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8220 South Main Street, Helen, GA, 30545
  • Place, Alpine Helen/White County Convention and Visitors Bureau
    ‪4 min walk‬
  • Place, Helen Festhalle
    ‪6 min walk‬
  • Place, Helen Tubing & Helen Water Park
    ‪12 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub W/grab Bars)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub W/grab Bars)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Tub w/ Grab Bars, First Floor)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Tub w/ Grab Bars, First Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Park View)

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Park View)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Park View)

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Park View)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (Park View)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony (Park View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Suite, Jetted Tub, Park View, Balcony, Non-Smoking

  • Sleeps 2

Mountain View Room With Two Queen Beds

  • Sleeps 4

King Room - Mobility Access/Non-Smoking

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

King Room with Hot Tub - Non-Smoking

  • Sleeps 2

2 Queen Beds, Mobility Accessible Room, Non-Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

King Suite with Sofabed Balcony and Fireplace

  • Sleeps 2

View all photos for 2 Queen Beds, Suite, Park View, Balcony, Non-Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

2 Queen Beds, Suite, Park View, Balcony, Non-Smoking

  • Sleeps 4

1 King Bed, Suite, Park View, Balcony, Non-Smoking

  • Sleeps 2

King Room With Balcony And Mountain View-Non-Smoking

  • Sleeps 2

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3.4 out of 5, 857 reviews
The price is €63
includes taxes & fees
18 Jan - 19 Jan
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About this property

Baymont by Wyndham Helen

Motel with free breakfast, near Charlemagne's Kingdom
Along with coffee/tea in a common area, this motel has concierge services and laundry facilities. Free continental breakfast, free self parking and a free manager's reception are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Housekeeping is available on request.
Baymont by Wyndham Helen offers 65 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a deep soaking bath and complimentary toiletries.

This Helen motel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Baymont by Wyndham Helen. During your stay, you're just a quick walk from Chattahoochee River. Features include free breakfast, free self-parking and a free manager's reception. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests speak favourably about the clean guestrooms and the location
  • Within a 15-minute walk of Charlemagne's Kingdom and Helen Tubing & Helen Water Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Baymont by Wyndham Helen. Self parking is free.

Smoking is allowed in designated areas at this Helen motel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM. The motel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: High-speed internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet (varies based on length of stay), plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Baymont by Wyndham Helen.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Baymont Inn Helen Motel
Baymont Inn Helen
Baymont Wyndham Helen Motel
Baymont Wyndham Helen
Baymont by Wyndham Helen Motel
Baymont by Wyndham Helen Helen
Baymont by Wyndham Helen Motel Helen

Baymont by Wyndham Helen Reviews

Reviews

5.8
Rating 10 - Excellent. 183 out of 1001 reviews
Rating 8 - Good. 186 out of 1001 reviews
Rating 6 - Okay. 194 out of 1001 reviews
Rating 4 - Poor. 199 out of 1001 reviews
Rating 2 - Terrible. 239 out of 1001 reviews

5.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

10/10 Excellent

garry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean large room
Stayed 1 night in Oct 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Oct 2025

4/10 Poor

Chase

Travelled with family and small children
Disliked: Cleanliness, staff & service
Dirty floors, broken items in bathroom, spoiled milk for breakfast. Not a terrible place though
Stayed 3 nights in Oct 2025

6/10 Okay

Betty

Stayed 2 nights in Oct 2025

10/10 Excellent

Jill I.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect. We would dray here again
Stayed 1 night in Oct 2025

4/10 Poor

Sahmir

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely old and dirty
Stayed 1 night in Oct 2025

4/10 Poor

Catherine

Stayed 1 night in Sep 2025

4/10 Poor

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities
The door to our room could be opened from the outside with little difficulty after it was closed. There was an air conditioner leak from the room directly over us, and it dripped onto the window sill in our room.
Stayed 1 night in Oct 2025

4/10 Poor

Lynnette

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was comfortable. Carpet was so dirty that when we put our feet in the bed it brought dirt and crumbs and made our white socks turn brown. That could not be from skipping vacuuming once or twice. There was sand on the bathroom floor. The bath tub was nearly flooded when we arrived. The fireplace didn't turn on. They served room temperature egg sandwiches. The ice room smelled like cigarettes. We arrived at night and upgraded or room for a mountain view. Next morning we looked for a mountain but there was only a steep hill. So 80 dollar upgrade was a waste! Staff was pleasant enough.
Stayed 3 nights in Sep 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs updating : bathtub not great , toilet hard to flush, sink broken and dripping , mattress needs replaced , parts of tv stand sitting against wall . Kept flops on
Stayed 1 night in Sep 2025

6/10 Okay

Michaelene

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
When we got to our room, the door latch/knob was broken. Almost couldn't get into the room. Front desk sent maintenance right away. Door latch was not completely fixed, but we could get in. This is an older hotel, and we were there for only one night. Lots of upgrades need to be done. We would not have wanted to stay more than one night.
Stayed 1 night in Sep 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Front desk staff is extremely helpful and courteous
Stayed 2 nights in Sep 2025

6/10 Okay

Rodney

Liked: Cleanliness, staff & service, room comfort
We have stayed here a lot over the years. Staff is great. Hotel needs some work. Starting to get run down.
Stayed 1 night in Sep 2025

2/10 Terrible

Debra

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrific

Stayed 1 night in Sep 2025

2/10 Terrible

Ray

Disliked: Cleanliness, property conditions & facilities, room comfort

Hot in Helen

The room was very dated and the walls where dirty. It appeared to have blood on bathroom wall. First night we where there the A/C went out and maintenance didnt arrive until the following evening. Management didnt want to compensate or move our room.
Stayed 3 nights in Sep 2025

2/10 Terrible

Anika

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

THE HOTEL WAS CLOSED WHEN WE ARRIVED!!

The hotel was CLOSED when we arrived! CLOSED! No notice to us in fact we got a confirmation email that morning! When we arrived at the hotel, it was dark and there was a sign on the front door that said CLOSED!!!
Stayed 1 night in Aug 2025

2/10 Terrible

Ami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Baymont for me in the future

I booked our room on Hotels. Com and two days before our arrival I got a "Thank You" text from Baymont telling me my reservation was canceled! I was to attend a wedding with my family and had no room! Baymont did not answer when I tried (several times) to reach someone! No explanation from them at all. I was told by Hotels. Com that they could not help get another room and they did not know what happened. My theory is that the Baymont was fully booked and it was the first day of Octoberfest in Helen, where the hotel is located and they knew they could get ALOT more money for the rooms I reserved, so they canceled and booked someone else at a much higher price.( I checked rates) BAD BUSINESS PRACTICE.
Stayed 1 night in Sep 2025

2/10 Terrible

Michael

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is closed for renovations, but took my money and didn’t let me know they were closed. They are still taking reservations and peoples money, so I reported them to the chamber of commerce.
Stayed 1 night in Sep 2025

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

I will be back

Super seamless check in. Friendly, helpful staff! Great breakfast!
Stayed 1 night in Sep 2025

6/10 Okay

Katrina

Travelled with family and small children
Disliked: Property conditions & facilities
Needs to be updated and cleaned
Stayed 1 night in Aug 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Jerry

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The room was way over priced for where it's located. For a $190 for a night I'd expect it to be clean and top order. The bed was way to soft like it was wore out. The shower curtain rod was broken causing the shower curtain to hang in the center of the tub. There was used piece of soap in the tub along with hair clumps. I told the attendant she I'll put it in the notes. For a $190 I'd expect it to be taken care of.
Stayed 1 night in Aug 2025

4/10 Poor

Robert

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient location. Allowed pets which was critical to our decision. The cleanliness was way below average. Requested room as first was not vacuumed or dusted, plus the refrigerator was leaking water.Hotel owner graciously gave us another room which had not been vacuumed and there was hair in the bathtub. The point which stung was walking bare footed and seeing my souls turn black. No vacuum and probably never shampooed. Last, the grounds, building and pool need serious maintenance. A basic one very simple: caulk around the tub to cover the black dirt or fungus. Host and owner or manager very nice and accommodating.
Stayed 2 nights in Aug 2025

2/10 Terrible

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
first room had not been cleaned well. refrigerator not clean, including the milk shake that was left. bathroom not clean. front desk people were great. gave us another room. only problem was a refrigerator that made loud noise in the middle of the night. otherwise very good. the people made the stay good
Stayed 1 night in Aug 2025

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