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Baymont by Wyndham Helen

2.5 star property

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Photo gallery for Baymont by Wyndham Helen

Lobby
Free daily continental breakfast
Exterior
Desk, blackout curtains, iron/ironing board, rollaway beds
Lobby

Reviews

5.8 out of 10

Popular amenities

  • Laundry
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
8220 South Main Street, Helen, GA, 30545
  • Place, Helen Festhalle
    ‪6 min walk‬
  • Place, Helen Tubing & Helen Water Park
    ‪12 min walk‬
  • Place, Charlemagne's Kingdom
    ‪12 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Non Smoking

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub W/grab Bars)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub W/grab Bars)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Tub w/ Grab Bars, First Floor)

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Tub w/ Grab Bars, First Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Park View)

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Jetted Tub, Park View)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Park View)

Desk, blackout curtains, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Balcony (Park View)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Hot Tub

Desk, blackout curtains, iron/ironing board, rollaway beds

Room, 1 King Bed, Non Smoking, Hot Tub

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Balcony (Park View)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Balcony (Park View)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Suite, Jetted Tub, Park View, Balcony, Non-Smoking

  • Sleeps 2

Mountain View Room With Two Queen Beds

  • Sleeps 4

King Room - Mobility Access/Non-Smoking

  • Sleeps 2

King Room-Non-Smoking

  • Sleeps 2

King Room with Hot Tub - Non-Smoking

  • Sleeps 2

2 Queen Beds, Mobility Accessible Room, Non-Smoking

  • Sleeps 4

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

King Suite with Sofabed Balcony and Fireplace

  • Sleeps 2

View all photos for 2 Queen Beds, Suite, Park View, Balcony, Non-Smoking

Desk, blackout curtains, iron/ironing board, rollaway beds

2 Queen Beds, Suite, Park View, Balcony, Non-Smoking

  • Sleeps 4

1 King Bed, Suite, Park View, Balcony, Non-Smoking

  • Sleeps 2

King Room With Balcony And Mountain View-Non-Smoking

  • Sleeps 2

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Room, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, blackout curtains, iron/ironing board
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  • Parking included
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includes taxes & fees
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About this property

Baymont by Wyndham Helen

Motel with free breakfast, near Charlemagne's Kingdom
Along with coffee/tea in a common area, this motel has concierge services and laundry facilities. Free continental breakfast, free self parking and a free manager's reception are also provided. Additionally, a 24-hour front desk, a computer station and express check-out are on-site. Housekeeping is available on request.
Baymont by Wyndham Helen offers 65 air-conditioned accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a deep soaking bath and complimentary toiletries.

This Helen motel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Baymont by Wyndham Helen. During your stay, you're just a quick walk from Chattahoochee River. Features include free breakfast, free self-parking and a free manager's reception. This property offers pet-friendly amenities, such as an off-lead area.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests speak favourably about the location and the clean guestrooms
  • Within a 15-minute walk of Charlemagne's Kingdom and Helen Tubing & Helen Water Park
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Baymont by Wyndham Helen. Self parking is free.

Smoking is allowed in designated areas at this Helen motel.

Guests are served a free continental breakfast daily from 6:30 AM to 9:30 AM. The motel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: High-speed internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Local culture and ecosystem education

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet (varies based on length of stay), plus a deposit of USD 250 per stay
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250 per stay
  • Pet fee: USD 40 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Baymont by Wyndham Helen.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Baymont Inn Helen Motel
Baymont Inn Helen
Baymont Wyndham Helen Motel
Baymont Wyndham Helen
Baymont by Wyndham Helen Motel
Baymont by Wyndham Helen Helen
Baymont by Wyndham Helen Motel Helen

Reviews

Baymont by Wyndham Helen Reviews

5.8

5.6/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

5.8/10

Eco-friendliness
Rating 10 - Excellent. 175 out of 1000 reviews
Rating 8 - Good. 192 out of 1000 reviews
Rating 6 - Okay. 196 out of 1000 reviews
Rating 4 - Poor. 202 out of 1000 reviews
Rating 2 - Terrible. 235 out of 1000 reviews

Reviews

4/10 Poor

Robert

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient location. Allowed pets which was critical to our decision. The cleanliness was way below average. Requested room as first was not vacuumed or dusted, plus the refrigerator was leaking water.Hotel owner graciously gave us another room which had not been vacuumed and there was hair in the bathtub. The point which stung was walking bare footed and seeing my souls turn black. No vacuum and probably never shampooed. Last, the grounds, building and pool need serious maintenance. A basic one very simple: caulk around the tub to cover the black dirt or fungus. Host and owner or manager very nice and accommodating.
Stayed 2 nights in Aug 2025

2/10 Terrible

David

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
first room had not been cleaned well. refrigerator not clean, including the milk shake that was left. bathroom not clean. front desk people were great. gave us another room. only problem was a refrigerator that made loud noise in the middle of the night. otherwise very good. the people made the stay good
Stayed 1 night in Aug 2025

2/10 Terrible

Bryan

Stayed 4 nights in Aug 2025

10/10 Excellent

Kim

Travelled with family
Stayed 3 nights in Aug 2025

10/10 Excellent

anuj

We loved it!!
Stayed 2 nights in Aug 2025

4/10 Poor

April

Travelled with family
Stayed 1 night in Aug 2025

2/10 Terrible

Bryan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where do I begin, place needs to be leveled and rebuilt. Only thing we did was sleep on top of the stained sheets and took showers. I to check out early and staff said there are no refunds. The owner was not available, and the staff had no access to the computers. I took many photos and will be sending to Wyndham corp office. What a shame, no pool, rooms smelled and everything outdated. Purchased room deodorizers and carpet fresh at a near by Dollar store, along with blankets to lay on top of beds Please let me know if you want photos
Old furniture, smelly and torn
Not vacuumed in years all edges and under furniture
Damage to walls needs to be painted
wash cloth used on my feet after walkig on carpet after showering
Stayed 4 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Toilet wobbled
Stayed 3 nights in Aug 2025

6/10 Okay

Jake

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rough motel
Stayed 1 night in May 2025

4/10 Poor

melanie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not Clean

They had plenty of cereal and no milk. They charged me for upgrades they did not have, in which they didn't tell me they didn't have until I got there. Their blanket for the bed was not clean. Carpet was sticky. Office area had peeling paint and a very dirty rug. Had extra pillows, which were dirty, but no pillow cases. Bedding had holes in it.
Stayed 1 night in Aug 2025

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort
It’s just a little worse than a one star. The carpet was so dirty we had to wash our feet before putting on shoes
Stayed 1 night in Aug 2025

4/10 Poor

Rebecca

Travelled with partner
Disliked: Amenities, property conditions & facilities
Needs updating . Bathroom was dirty and air conditioning not working properly .
Stayed 1 night in Aug 2025

4/10 Poor

Tonya

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

ricky

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
room was terrible, grounds were in bad shape, pool had not had water in years .overall terrible place to stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Michelle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was not clean! Blood on mattress covers. Mold on shower curtain.
Stayed 1 night in Aug 2025

6/10 Okay

tom

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
no coffee maker doors wont close tv does not work no swimming pool poor breakfast no coffee lids
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not overly happy exspected more from Baymount

Pool had no water in it no ice machine. No elevator. Breakfest was not much to it Air Conditioner was not adjustable.
Stayed 2 nights in Jul 2025

4/10 Poor

Vicki

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower area was in terrible shape. I would not have raised my dog in it. The rooms were very dark. The remote control didn’t work and the bathroom lights didn’t work. The bathroom sink was also clogged. And the door handle going into the room was extremely loose
Stayed 1 night in Jul 2025

4/10 Poor

Thomas

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Sub-par motel. The carpet was filthy. When we walked barefoot on it and into the shower the filth showed. Breakfast was nothing to write home about.
Stayed 2 nights in Jul 2025

2/10 Terrible

Hunter

Travelled with partner
Disliked: Cleanliness
When we entered the room, the bedding was on the floor & there were human stains on the bed. We immediately returned to the front desk & were given an upgraded room category. This would have been a great gesture to make up for sending us to an uncleaned & frankly GROSS room, and we knew this was a mistake due to probably staffing problems. But the new "upgraded" room had a hole in the wall & the toilet was broken, so we returned to the front desk & received a full refund. We proceeded to find another hotel nearby, which was similarly priced but no problems. Buyer Beware.
Stayed 3 nights in Jul 2025

2/10 Terrible

Jeffrey

Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

2/10 Terrible

Jennifer, Santo Domingo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Everything is dirty, with low maintenance, dirty floor, yucky bathroom tops, a lot of things not working. Worst stay ever
Stayed 1 night in Jul 2025

4/10 Poor

Scott

Stayed 1 night in Jul 2025

8/10 Good

Takarra, LUDOWICI

Travelled with family, Travelled with group
Liked: Staff & service, amenities
The property is quite and close to everything. The hotel is older and it shows. But the people who work there are very friendly. We would stay again
Stayed 3 nights in Jul 2025