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Quality Inn

2.0 star property

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Photo gallery for Quality Inn

Exterior
Free daily buffet breakfast
Iron/ironing board, cots/infant beds, rollaway beds, free WiFi
Lobby
Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Parking available

Explore the area

View in a map
8171 South Main Street, Helen, GA, 30545
  • Place, Alpine Helen/White County Convention and Visitors Bureau
    ‪5 min walk‬
  • Place, Helen Festhalle
    ‪8 min walk‬
  • Place, Helen Tubing & Helen Water Park
    ‪14 min walk‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, cots/infant beds, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Quality Inn

Coffee/tea in a common area, a seasonal outdoor pool and a business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a 24-hour front desk and a computer station.
Quality Inn offers 48 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.
Quality Inn's great location gets high marks from our customers. During your stay, you're just a quick walk from Chattahoochee River. You'll find features such as free breakfast and free WiFi in public areas, plus a business centre.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a computer and a vending machine
  • Guests have great things to say about the helpful staff and the location
  • 12 minutes by foot from Helen Tubing & Helen Water Park and a 2-minute drive from Unicoi State Park
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. A seasonal outdoor pool, a vending machine, and coffee/tea in common area are also featured at Quality Inn. Parking is available for a fee.

This Helen hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 3 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Grab bar in shower
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Cots (infant beds) are available for USD 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 350 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 3 per night (in/out privileges)
  • Pet fee: USD 25 per pet, per night (maximum USD105 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 20 per night
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 31 May and close on 31 August.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Helen Motel

Red Roof Inn Helen Hotel

Red Roof Inn Helen Helen

Red Roof Inn Helen Hotel Helen

Quality Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 300 out of 922 reviews
Rating 8 - Good. 185 out of 922 reviews
Rating 6 - Okay. 164 out of 922 reviews
Rating 4 - Poor. 123 out of 922 reviews
Rating 2 - Terrible. 150 out of 922 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
The staff was awesome
Stayed 1 night in Feb 2026

10/10 Excellent

Cy K

Liked: Cleanliness, amenities, property conditions & facilities
Fine
Stayed 3 nights in Dec 2025

4/10 Poor

Tori

Disliked: Cleanliness
The bed spread had stains all over it.
Stayed 3 nights in Feb 2026

6/10 Okay

Katelyn

Stayed 3 nights in Feb 2026

10/10 Excellent

Chasity

Stayed 1 night in Feb 2026

10/10 Excellent

Jacob

Stayed 1 night in Feb 2026

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities
The check in clerk was very helpful and efficient. I had a good nights sleep there after a long tiring day on the road in rainy weather.
Stayed 1 night in Feb 2026

6/10 Okay

Brett

Stayed 2 nights in Feb 2026

2/10 Terrible

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
We had an issue with the room not being clean, we switched rooms. Walls are thin and you can hear people talking on both sides of the room.
Stayed 1 night in Feb 2026

8/10 Good

angela

Liked: Cleanliness, staff & service, amenities
Love the location and the sitting area by the pool at night. Nice hotel for the cheaper price we paid. Just wished the mattress on the bed was softer.
Stayed 1 night in Feb 2026

8/10 Good

Stephanie

Liked: Cleanliness, property conditions & facilities
Room was good, morning staff was nice. Breakfast was ok
Stayed 1 night in Feb 2026

10/10 Excellent

franco

Liked: Cleanliness, amenities, property conditions & facilities
Great service
Stayed 1 night in Dec 2025

8/10 Good

Regina

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room although there was one chair in the room that got missed because someone had spilled something on it. The faucet handle came off but we notified the front desk- nothing major. Heat was on and we thank them for doing that. Breakfast was good got a small hotel. Staff was friendly
Stayed 3 nights in Jan 2026

2/10 Terrible

Alma Yesenia, Miami

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Extremely unsatisfying, room not clean and very dusty, floor duty, shower curtain with black mold at the bottom, asked for a clean one and they said they did not have an extra one. Did not feel safe to have their breakfast.
Stayed 1 night in Dec 2025

2/10 Terrible

Geilin

Travelled with family and small children, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Room, staff
Stayed 1 night in Dec 2025

2/10 Terrible

Shaneqwa

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I checked in at 9pm. I clean the area as I alway do after checking im. I find a dirty muddy bucket in the shower that was left by maintenance. I started eating my food and watching tv. As I was watching tv a roach came from under the microwave. I killed it thinking its okay this isn't the Ritz-Carlton or anything. I literally killed a roach for every hour I was there from 9pm to 8am. I assume that the food attracted them. I went to check out the next morning and cancel the rest of my stay. The handyman tried to give me an upgraded room to continue my stay and I told him I just couldn't continue to stay and he agreed to cancel and refund my stay. He said that they just got it sprayed for insects and that was why. It was just very unacceptable and uncomfortable due to it being unclean.Then I later found out he only canceld and refunded the remaining days and not the full stay. He then offered 25% off next stay as if we would return to the roach motel again. Horrible experience and will never return
Stayed 5 nights in Jan 2026

4/10 Poor

Tom

People next door left their tv blaring all night
Stayed 1 night in Jan 2026

6/10 Okay

Mell

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean staff friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Veronika

Stayed 1 night in Dec 2025

6/10 Okay

JESSICA

Cleanliness and amenities need improvement.
Stayed 4 nights in Dec 2025

10/10 Excellent

Maria Gabriela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean room. Close to the downtown and good places to eat.
Stayed 1 night in Jan 2026

4/10 Poor

Roy

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Yes pet friendly. Easy parking. Thats about it. Dog park disgusting. Poop everywhere including parking lot. My wife and I had to walk down the hill near the road for my dog to go the bathroom.Trash wasnt picked up and trash cans over fill least 3 days. Breakfast over cooked. Bathroom figures where broke Staff was nice. For being in Helen I would to be have way nice.
Stayed 4 nights in Dec 2025

2/10 Terrible

Brad

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The dumpster for the hotel was right in front of the room. That was our view and that is what you smelled. We had to park away from the room. There was a roach in the bathroom. The floor is weirdly cut out around the bed. We were treated okay. Definitely do not recommend. People above us ran around all night. Loud bangs. Helen is a beautiful city though. I would return to the city but not here.
Stayed 1 night in Dec 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, amenities, property conditions & facilities
La habitation olia a cigarillo y tenian toda la Basura regada en el piso alfrente de la habitation Las toallas sucias, La cortina Blanca del bano era rosada de el Moho de no lavarla, el decades no servia De verdad es un hotel demasiado abandonado
Stayed 1 night in Dec 2025

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