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Staybridge Suites Holland by IHG

3.0 star property

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Property amenity
Exterior
Indoor pool
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

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12170 JAMES STREET, Holland, MI, 49424
  • Place, The Lost City
    ‪5 min walk‬
  • Place, Dutch Village
    ‪5 min walk‬
  • Place, Sundae Sundae Golf Golf
    ‪13 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪36 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed with Sofa bed, Kitchen

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed with Sofa bed, Kitchen

9.2 out of 10
Wonderful
(56 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communication Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible, Kitchen (Communication Accessible)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, Kitchen

Studio Suite, Kitchen | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, Kitchen

  • Sleeps 2
  • 1 Single Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub, Kitchen (Mobility Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible Bathtub, Kitchen (Mobility Tub)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub, Kitchen (Communication, Mobility Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Accessible Bathtub, Kitchen (Communication, Mobility Tub)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Accessible Bathtub, Kitchen (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Kitchen

9.4 out of 10
Exceptional
(27 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Mobility Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed, Roll-in Shower, Kitchen (Mobility Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Mobility Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Accessible, Kitchen (Mobility Roll-In Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communication Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Accessible, Kitchen (Communication Accessible)

9.8 out of 10
Exceptional
(6 reviews)
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Accessible, Kitchen (Communication, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Bedrooms, Accessible, Kitchen (Communication, Roll-In Shower)

  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

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About this property

Staybridge Suites Holland by IHG

Hotel in Holland with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include Access to hot tub, a business centre and a meeting room.
Staybridge Suites Holland by IHG offers 102 air-conditioned accommodations with free newspapers and coffee/tea makers. This accommodation is furnished with double sofa beds. 43-inch Smart televisions come with premium satellite channels. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Holland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the hot tub.

Our customers tell us that they can't get enough of the free breakfast at Staybridge Suites Holland by IHG. During your stay, you're just a quick walk from Dutch Village. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Within a 10-minute walk of Dutch Village and The Lost City
  • Dogs welcome for a fee
Staybridge Suites Holland by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Staybridge Suites Holland by IHG. Free self parking is available.

This 3-star Holland hotel is smoke free.

Guests are served a free buffet breakfast daily. The hotel hosts a free manager's reception on selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Free manager's reception (select days)

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels
  • DVR

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:30 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Staybridge Suites Holland by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Staybridge Suites Holland
Staybridge Suites Holland by IHG Hotel
Staybridge Suites Holland an IHG Hotel
Staybridge Suites Holland by IHG Holland
Staybridge Suites Holland by IHG Hotel Holland

Reviews

Staybridge Suites Holland by IHG Reviews

8.6

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 414 out of 682 reviews
Rating 8 - Good. 134 out of 682 reviews
Rating 6 - Okay. 66 out of 682 reviews
Rating 4 - Poor. 37 out of 682 reviews
Rating 2 - Terrible. 31 out of 682 reviews

Reviews

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to have a 2 bedroom suite for a family
Stayed 1 night in Sep 2025

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While the location is well kept and we enjoyed a clean, well equipped room and I was very pleased to have the hot tub, it really is the staff there that made our stay great. I believe the front desk gent we interacted with the most is Eric, he was very helpful, but everyone was good. The lady who operated the breakfast buffet with a gent each day is an extremely hard working (never stopped!) and hospitable asset to the hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Patrick W, Fort Wayne

Travelled with partner
Liked: Staff & service, property conditions & facilities
Staff was very helpful and professional with problems and requests. While modernly appointed with comfortable beds and seating, some carpets and areas are stained and in need of refurbishment. There was mold in our walk in shower. Not many dishes in our kitchenette. Had to get cups from the breakfast bufffet just to have coffee in room.
Stayed 3 nights in Aug 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing, clean property,will definitely be coming back.
Stayed 2 nights in Aug 2025

4/10 Poor

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice, clean and updated. Breakfast was good. My only concern is the delay to remove the incidental room charge; it has been two weeks.
Stayed 1 night in Aug 2025

2/10 Terrible

Corissa

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Staff was friendly and helpful. The first-floor 1-bedroom suite we were provided upon arrival was disgusting. It smelled of urine mixed with cleaning supplies. The bathroom walls were splattered with what I assume was dried urine. The suite had a lounge chair in the bedroom and there were ants crawling on the chair. There seemed to be mold or mildew on the ceiling above the wall vent in the living room area. It was awful. We requested a new room and got one right away, thanks to the helpful staff. The replacement room was on the third floor instead of the first. It smelled of mildew mixed with cleaning supplies, but the cleanliness was better and no bugs... I couldn’t shake feeling grossed out our entire stay. I felt itchy the entire time especially in bed. I will never stay at a Staybridge again due to this experience. I’m angry that I booked using Expedia and were forced to stay at this disgusting hotel with two children as we couldn’t get a refund. HORRIBLE. Additionally, the website stated we would have access to a free crib at check-in and I made a request on our reservation as well. We have an infant and a crib was a necessity. When we checked in at the front desk and I asked about the crib, the employee made it seem as though we might not be able to get one. He ended up “finding one,” but this added to some of my frustration. This place is advertised as being “kid” and “family-friendly” which is one of the main reasons we booked it, but that was not our experience.
Wall vent - mold or mildew in corner
Dusty, dirty ceiling vent
Space between dishwasher and counter
Mold/Mildew on ceiling near wall vent in living room
Stayed 2 nights in Aug 2025

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Lovely large 2 bedroom suite for our family
Stayed 1 night in Aug 2025

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service
Stayed 2 nights in Aug 2025

10/10 Excellent

Kami

Liked: Cleanliness, staff & service, property conditions & facilities
always had enjoyable stays at Staybrige
Stayed 1 night in Aug 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

This was a simple overnight stay. Our room was clean and breakfast was decent. The pool was a nice size and clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Judy

Liked: Cleanliness, property conditions & facilities
It was clean and quiet
Stayed 3 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I slept better in the hotel bed than at home, so comfortable and the air conditioner stayed on all night, I need the noise to sleep so that was much appreciated. We enjoyed the courtyard and the pool as well as breakfast in the morning. We were close enough to drive to Saugutuck to sight see and visit the beach there many times.
Kitchenette
King bed
Front of hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This suite was very nice. All three of us were happy with it.
Stayed 1 night in Aug 2025

8/10 Good

Kirsten

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Traci

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sewer gas leak, unfit place to stay

There was a sewer gas leak in our room, broken furniture, the shower didn’t drain, flies everywhere, the list goes on. Absolutely disgusting place, I would never stay at this company’s hotels again. There was a sewer smell throughout the hotel that they tried to cover up with strong air freshener. Nauseating. The manager was terrible to me and did not help. It was appalling. This was the worst place I’ve ever stayed.
Stayed 4 nights in Jul 2025

6/10 Okay

Michelle

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Francesca

Liked: Cleanliness
Very clean
Stayed 1 night in Aug 2025

8/10 Good

Regina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was adequate. Pretty standard food. The room was large and the bed/ pillows were comfortable
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Adriana

Stayed 2 nights in Jul 2025

8/10 Good

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025