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Basingstoke Hotel

4.0 star property

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Photo gallery for Basingstoke Hotel

Indoor pool
In-room safe, individually decorated, individually furnished, desk
Exterior detail
Exterior detail
Gym

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Scures Hill, Nately Scures, Hook, England, RG27 9JS
  • Place, Basing House
    ‪6 min drive‬
  • Place, Festival Place
    ‪6 min drive‬
  • Place, The Anvil
    ‪7 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, individually decorated, individually furnished, desk

Standard Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, No Windows (Budget)

In-room safe, individually decorated, individually furnished, desk

Double Room, No Windows (Budget)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, individually furnished, desk

Standard Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

In-room safe, individually decorated, individually furnished, desk

Executive Double Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, individually decorated, individually furnished, desk

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, individually decorated, individually furnished, desk

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds

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About this property

Basingstoke Hotel

This smoke-free hotel features an indoor pool, a restaurant and a health club. Self parking is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Basingstoke Hotel offers 100 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Basingstoke Hotel. During your stay, you'll be close to Odiham Castle. You'll find features such as free self-parking, plus an indoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekdays for a fee
  • WiFi in some public areas for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the clean guestrooms and the overall condition of the property
  • Just a 4-minute drive from Odiham Castle and a few minutes from Basing House
  • Dogs welcome for a fee (restrictions apply)
Basingstoke Hotel offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Event space at this hotel measures 9623 square feet (894 square metres) and includes conference space. The business-friendly Basingstoke Hotel also features spa services, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 4-star Hook hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 9 AM.
Scures Restaurant – This restaurant serves breakfast and dinner.
Lounge Bar – This bar serves lunch, dinner and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (GBP 7 per night)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 6:30 AM to 9 AM for a fee: GBP 12 to 15 for adults and GBP 6 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Scures Restaurant

Things to do

  • Fitness classes
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 9,623 square feet of conference space
  • Computer station
  • Meeting rooms

Spa

  • 4 treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per stay
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children
  • Fee for wireless Internet in public areas: GBP 7.00 per night (rates may vary)
  • Pet fee: GBP 10.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Britannia Basingstoke Country Hotel
Britannia Basingstoke Country
Basingstoke Country Hotel
Basingstoke Country Hotel Spa
Britannia Basingstoke & Hook
Britannia Basingstoke Country Hotel & Spa Hook
Britannia Basingstoke Country Hotel & Spa Hotel
Britannia Basingstoke Country Hotel & Spa Hotel Hook

Basingstoke Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 218 out of 1000 reviews
Rating 8 - Good. 267 out of 1000 reviews
Rating 6 - Okay. 220 out of 1000 reviews
Rating 4 - Poor. 155 out of 1000 reviews
Rating 2 - Terrible. 140 out of 1000 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

6/10 Okay

Patrick

Stayed 3 nights in Nov 2025

4/10 Poor

John

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Room small and noise from rooms both side coming threw the walls Went to order food in the bar to be told close early Shower system needs updating Had to pay for gym suana was not informed by H.com discount if done on booking
Stayed 2 nights in Nov 2025

6/10 Okay

Liz

Travelled with partner
Liked: Cleanliness
The staff were courteous but thin on the ground. Dinner booked for 6pm we ended up waiting an hour and a half for our main course. There were only 15 people in the dining room. The starters were reduced to a choice of 2 at the start. These arrived luke warm. By the time we got to desert 2 hours later my choice was no longer available. The standard of food served was poor. Some people left the dining room asked for refund and ordered a deliveroo which did arrive quicker than some people's mains. The staff were doing their best but everyone believed this was a management issue.
Stayed 1 night in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
the Room was nice and big and clean
Stayed 3 nights in Nov 2025

6/10 Okay

Joyna

Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Stayed 1 night in Oct 2025

2/10 Terrible

Peter

Business traveller
Disliked: Staff & service, property conditions & facilities
TV and Wi-Fi are not working, and the blower in the bathroom is buzzing all night. Your procedures are inferior.
Stayed 1 night in Nov 2025

8/10 Good

steven

Stayed 1 night in Nov 2025

10/10 Excellent

Jamie

Stayed 1 night in Nov 2025

10/10 Excellent

Katie

Nice hotel, good for short stay
Stayed 1 night in Oct 2025

10/10 Excellent

Gareth

Stayed 3 nights in Oct 2025

8/10 Good

Ewan

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Main issue was it was quite cold and they had not turned the heating on in rooms. Got several excuses, goes on for 4 hours then off for 4 hours, only just got HQs permission to turn it on, will take some time, but in 2 days we had 0 heating. No spare bedding in room, eventually after lots of complaining they found one rather tired looking fleece blanket for our twin room.
Stayed 2 nights in Oct 2025

6/10 Okay

Emma

Liked: Amenities
Disliked: Cleanliness
Rude inhelpful staff. Room was dirty
Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Was ok
Stayed 2 nights in Oct 2025

8/10 Good

R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price but slightly too "corporate" for us.

Easy parking. Friendly guy on reception on arrival and helpful lady when we left. Neither agreed with the lady in charge of the breakfast room about the times for breakfast though! There was a bit of a delay getting our key (I think our room had been changed at the last moment to accommodate someone who couldn't make the stairs). We had to ask how to use the electrical items (slot for key card on wall). Only one set of towels, but we were only staying a night, Shower temp a bit poor, though the sink tap was scalding. No heating in bathroom, so we left the door open after we went to bed to allow the warm air in there. Felt a bit "corporate" for us but it was a very reasonable price.
Stayed 1 night in Oct 2025

6/10 Okay

Connor

Stayed 2 nights in Oct 2025

10/10 Excellent

Anna

Stayed 6 nights in Oct 2025

10/10 Excellent

Jonny

Stayed 1 night in Oct 2025

8/10 Good

Sally

Liked: Cleanliness, property conditions & facilities
Hotel was very clean, easy to park. I am asthmatic and find some cleaning products aggrevate me so I messaged and asked if they could leave a window open for the room to air which they kindly did. The one thing that spoilt it for me was when I went to Reception and asked if I could have either another duvet or mattress topper that I could put under the sheet due to me having metal work in my back and finding the bed a little firm, I was told they didn't have any spare, which I find very hard to believe. My room was on the ground floor round the side of the hotel, it was lovely and quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay.
Stayed 1 night in Oct 2025

4/10 Poor

Christopher

Travelled with family and small children
Liked: Cleanliness, staff & service
Hotel was clean and nice.. Staff was brilliant... But no heating in the room.. Temp was 9° in the room Made the baby very poorly the day after.. Nice hotel tho.. Be ok in warmer months
Stayed 1 night in Oct 2025

4/10 Poor

Grahame

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Anna

Great
Stayed 1 night in Sep 2025

4/10 Poor

Chris

Travelled with pets, Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The location and general appearance of the hotel is nice. We had a room designated for clients with dogs which I suspect impacted on our experience. Whilst the surcharge for our dog was comparatively competitive, that’s really where it ended. The area of the hotel allocated to dog owners is very much in need of refurbishment and redecoration. The walls, doors, flooring covering were generally grubby and marked. During the course of our stay (3nights), we had experience of 3 different rooms. The facilities across the three rooms differed as did the layout. The first two had negligible hot running water, hot water just trickled from the taps and there was insufficient pressure to get the hot water supply up the bath shower tubing to the shower head. The first room was incredibly small compared with the second, there was now sink plug and the vinyl flooring didn’t cover the entirety of the floor. The silicone sealant around the bathroom in need of renewal. Our 3rd and final room did have hot water and at a reasonable pressure but the flooring, especially the bathroom, was incredibly badly marked and had holes in the vinyl. Similar to the first room, it was narrow in parts making it cramped especially given there was an extra single bed in it. The general feeling was that this area was not anywhere near as well maintained as the rest of the hotel albeit we never saw the rooms elsewhere, a shame when you are charged a surcharge for having a dog.
Stayed 3 nights in Sep 2025

4/10 Poor

Julie

We booked for 2 nights. Room was very small, no towel rails to hang towels in bathroom so had to hang them on chairs in room. Door to bathroom didn’t close properly! We could have moved rooms but guy on desk said the only room available was £20 more! We had to tune TV in as it wasn’t set up on channels! We’ve stayed there before and our stay was good. Having said all that the staff were all lovely apart from the guy on check-in. He has no customer service skills whatsoever!
Stayed 2 nights in Sep 2025