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Britannia Basingstoke Country Hotel & Spa

4.0 star property

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Photo gallery for Britannia Basingstoke Country Hotel & Spa

Indoor pool
Serves lunch and dinner
In-room safe, individually decorated, individually furnished, desk
Indoor wedding
Exterior detail

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Spa
  • Bar
  • Pet-friendly
  • Gym

Explore the area

View in a map
Scures Hill, Nately Scures, Hook, England, RG27 9JS
  • Place, Festival Place
    ‪6 min drive‬
  • Place, The Anvil
    ‪6 min drive‬
  • Place, Milestones Museum
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, individually decorated, individually furnished, desk

Standard Single Room

  • 2 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, No Windows (Budget)

In-room safe, individually decorated, individually furnished, desk

Double Room, No Windows (Budget)

  • 2 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, individually furnished, desk

Standard Double Room

  • 2 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

In-room safe, individually decorated, individually furnished, desk

Executive Double Room

  • 2 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | In-room safe, individually decorated, individually furnished, desk

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, individually decorated, individually furnished, desk

Standard Twin Room

  • 2 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Britannia Basingstoke Country Hotel & Spa

Hotel in Hook with health club and sauna
This smoke-free hotel features an indoor pool, a restaurant and a health club. Self parking is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Britannia Basingstoke Country Hotel & Spa offers 100 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 4 treatment rooms. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Britannia Basingstoke Country Hotel & Spa. During your stay, you'll be close to Odiham Castle. You'll find features such as free self-parking, plus an indoor pool and a restaurant.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served weekdays for a fee
  • WiFi in some public areas for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the value of their stay and the clean guestrooms
  • Just a 4-minute drive from Odiham Castle and a few minutes from Basing House
  • Dogs welcome for a fee (restrictions apply)
Britannia Basingstoke Country Hotel & Spa offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Event space at this hotel measures 9623 square feet (894 square metres) and includes conference space. The business-friendly Britannia Basingstoke Country Hotel & Spa also features spa services, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 4-star Hook hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 6:30 AM and 9 AM.
Scures Restaurant – This restaurant serves breakfast and dinner.
Lounge Bar – This bar serves lunch, dinner and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (GBP 7 per night)

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday full breakfast available 6:30 AM to 9 AM for a fee: GBP 12 to 15 for adults and GBP 6 to 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lounge Bar
  • Scures Restaurant

Things to do

  • Fitness classes
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 9,623 square feet of conference space
  • Computer station
  • Meeting rooms

Spa

  • 4 treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per stay
  • Only dogs are allowed
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children
  • Fee for wireless Internet in public areas: GBP 7.00 per night (rates may vary)
  • Pet fee: GBP 10.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Britannia Basingstoke Country Hotel
Britannia Basingstoke Country
Basingstoke Country Hotel
Basingstoke Country Hotel Spa
Britannia Basingstoke & Hook
Britannia Basingstoke Country Hotel & Spa Hook
Britannia Basingstoke Country Hotel & Spa Hotel
Britannia Basingstoke Country Hotel & Spa Hotel Hook

Britannia Basingstoke Country Hotel & Spa Reviews

Reviews

6.6
Rating 10 - Excellent. 213 out of 1012 reviews
Rating 8 - Good. 271 out of 1012 reviews
Rating 6 - Okay. 232 out of 1012 reviews
Rating 4 - Poor. 159 out of 1012 reviews
Rating 2 - Terrible. 137 out of 1012 reviews

6.8/10

Cleanliness

7.0/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Vijay

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing, apart from one staff in the bar, others were unhelpful. No lifts so had to carry suitcases yp 3 flight of stairs. Website not clear that tea and coffe were complimentary on 1st day only. Towels and bedding is changed every 4 days and ran out of showergel and shampoo, asked at reception for more but they did not have any.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service
The stay was good
Stayed 1 night in Jul 2025

4/10 Poor

Derek

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We hoped this was our future stay at hotel. No we will not be staying there any more. On booking in at arrival, the greeting was ok until the room number was changed, I asked why & asked more than once, he eventually said oh no you really wouldn't want to stay in that part of the hotel, waving his hand in the air & yet it was only 10 rooms from 412 the original number but 402 given. Pointing in the direction we had to go, down there turn left along etc but then he then showed us & then we were faced with 2 flights of stairs, he done the right thing and carried the heaviest of our cases up, opened 2 doors & pointed to the room showed us how to operate the key & left. Well on entering the room we had rather a shock to say the least, the room was not what we booked & paid for, as for the bathroom it had to be the most tiniest I had ever seen I was a plumber for many years but would wait till the morning before querying this we thought mistake. Next day I asked the lady at reception why were we given a family room when we paid for a Twin Standard being very much larger and it looked as if it had a shower to.
Stayed 5 nights in Jul 2025

8/10 Good

Rui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Andrew

Travelled with partner
Liked: Amenities
Only 1 pillow Bed was very uncomfortable Worst nights sleep staying at this hotel Won’t be staying again
Stayed 1 night in Jul 2025

10/10 Excellent

Radoslav

Stayed 1 night in Jul 2025

6/10 Okay

Sherainne

Stayed 2 nights in Jun 2025

6/10 Okay

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Sue

Stayed 2 nights in May 2025

6/10 Okay

Rachel

Stayed 1 night in Apr 2025

6/10 Okay

Rachel

Travelled with partner
Liked: Cleanliness
Paid for an upgrade as no level floor rooms .complained about food. No manager available .poor policies which need to be addressed Disappointed
Stayed 1 night in Jun 2025

4/10 Poor

Babs

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The overall cleanliness wasnt very good we wnt half board food was awful , bar closed early while guest were still drinking , was looking forward to the spa which we found but was green and covered very disappointed as booked it for my friends birthday
Stayed 2 nights in Jun 2025

10/10 Excellent

Wayne

Stayed 1 night in Jun 2025

6/10 Okay

Rich

Travelled with group
Liked: Cleanliness
We had to downgrade as the room as booked wasn’t dog friendly, but the lock on the door of the room we moved to didnt work, so we had to move to another which was at best, a bit pokey. As we downgraded, the chap on reception gave us complimentary meal tickets, but I had to go out early and the hotel didn’t do any bar food and the restaurant didn’t start serving until 6 pm so I had to leave without eating. The room was very hot and the fan very noisy so sleeping was not comfortable and when my wife asked for a sheet to sleep under rather than the duvet, it was like we were asking for building work to be undertaken. We found the grounds lacking a bit of tlc too. The buffet breakfast wasn't that wonderful with the sausages overcooked, the egg yolks had gone hard under the warmer etc. The rest of it was ok, my wife enjoyed to fruit. The other thing was that most hotels these days have USB sockets in the plug sockets, but not this place, so whilst we had cables, I didn’t bring adapters. Overall we found the staff to be very friendly and helpful but there didn’t seem to be very many of them. Would we stay here again? Probably not to be honest.
Stayed 1 night in Jun 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel right on main road so easy to get to. Had a wedding reception but heard no noise at all
Stayed 1 night in Jun 2025

10/10 Excellent

Gert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnificent forest
Stayed 1 night in Jun 2025

6/10 Okay

Helen

Travelled with partner
Liked: Cleanliness
I
Stayed 1 night in Jun 2025

6/10 Okay

Paul

Stayed 1 night in Jun 2025

2/10 Terrible

John

Stayed 1 night in May 2025

10/10 Excellent

Fern

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Alan

Stayed 1 night in Apr 2025

10/10 Excellent

Johnny

Business traveller
Liked: Staff & service

Ok

Overall ok
Stayed 1 night in May 2025